Hotel terbaik di Sevrier

The emplacement is wonderful & there is parking on the premises. For the most part, the staff was good. My room was very clean & comfortable however the bed was 2 individual mattresses/beds pushed together which was not comfortable if you slept in the middle of the bed! I suggest they add one of those thin mattress pads on top. I had lunch & breakfast sur place; the lunch was delicious & beautifully presented. However, the breakfast, which I was told would be served until 9h30, was horrendous as was the service & restaurant staff. I arrived at 9h15 & the coffee machine had been turned off, cleaned & shut down. When I asked for coffee, the staff did not try to hide the fact that I was being very inconvenient. There were no scrambled eggs, the water was turned off to make hard/soft-boiled eggs, etc... The hotel did NOT give me or any of the other guests any warning or notification that there was renovation work going on at the hotel at the time of my booking or thereafter. The work was on my floor/level & started at 8h10 with what seemed to be drilling through concrete & the noise was constant until 9h30 & was then off & on all day until the early evening. I was not the only person complaining about the starting hour & noise level first thing in the morning. Emanuel who was on reception duty handled all of the complaints (there were a LOT) very professionally, was attentive & polite. Everyone was more upset that we were not informed in advance & I suggested that the hotel should at the very least put a sign up at the reception (which they still have not done to my knowledge). The hotel management was not overly enthusiastic about trying to make a commercial jest for their clients but those of us who insisted eventually were given 10% off ( I was not but I did not have to pay for my horrible breakfast, thank goodness)! However, I would still recommend the hotel & would book again but suggest you phone & ask if there is any noise or unexpected inconveniences that you should be aware of before confirming your reservation.

We have recently visited the BB hotel and to summarise, were a little disappointed with our stay. Upon check-in, we were greeted by a queue of 6 people ahead of us with only one member of staff taking care of customers, not an ideal start to the five star experience. Once we checked into our room, the room itself was very new and stylish, clean and tidy with amazing views of the lake, the bed and bathrooms are also brilliant. The pool has an exquisite lakeside location. Sadly from here, we were a little frustrated with the running of the hotel. Small things like bike hire being €60 per person per day… this is a 5* hotel.. this didn’t sit well with us, we spent over €300 on bike hire in the duration of our stay…. Couldn’t some bikes be included? Future guests should note that there aren’t any taxis or Ubers here, it’s also way too far to walk into Annecy. If you don’t bring your own, or hire a bike, I’m afraid you are stranded at this hotel unless you drive. Two paddleboards are available for hire, but again, for €20 per hour when they can be rented for half the price down the lane by the lake side. Embarrassing, profiteering from your paying guests! Could free use of these board be a perk of staying at this hotel?! Security and access was also a little worrying, although Annecy is a lovely place, most nights we walked from the lake path right to our hotel room door without actually seeing a single other person or member of staff. There seems to be a security gate however, during our 4 night stay we didn’t see it closed once. Lake access can also be challenging - a private pontoon is advertised however this was commonly occupied by young locals surrounded by bottles of wine. Again, not really the 5 star experience we’d hoped for conveyed by images on the website. Instead, we were lay on grass by a busy cycle path with locals and other holiday makers from surrounding areas. Overall, the location was great and we will visit annecy again, sadly, not the Black Bass Hotel.

Les Tresoms Resort is a real gem of a hotel nestled in the perfect spot between outdoor mountain adventure and old world French city splendor. The hotel has such lovely charm with amenities for all the guests to enjoy. We came for a wedding at the resort and the setting, food and service were all fabulous! Our room was so pretty with spectacular views of Lake Annecy and the mountains beyond. We enjoyed an easy walk into Annecy each day and if we had stayed longer (next time!) the trails and bikes on offer would have been fun, too! The pool was lovely for a late afternoon swim with a bit of lounging before enjoying the restaurants at the hotel and in Annecy. A truly lovely part of France that we look forward to exploring more in the years to come. Merci beaucoup!!

Arrivée à 18h30, personne pour nous accueillir. Un numéro à appeler pour récupérer le code et la clé . On peut le comprendre car on est en basse saison mais cela aurait été bien d’être prévenu. Le plus , on a eu l’hôtel pour nous tout seuls ! Chambre propre mais état vraiment moyen (matelas mou, moisissures dans la salle de bain) Petit déjeuner correct (viennoiseries et pain frais ) … pour 14,50€ Le cadre est joli et la vue sur le lac est belle. Donc Pas horrible pour une nuit mais pour le prix (160€ avec le petit déjeuner ) on aurait pu espéré mieux .

Absolutely amazing experience from beginning to a very sad departure. All the staff from domestic , reception, bars and restaurants were so friendly , accommodating and welcoming they went above and beyond. We also had 2 dogs with us and they could not have been treated better. The location was ideal and the hotel was clean, modern with everything you could need. The restaurant food , service and staff were incredible.

We stayed at this hotel for 2 nights with a quick bus ride into annecy during the day. We were greeted in a friendly way at the reception and were allowed to leave our bags before our check in so we could explore the town. They also showed us the bus routes to annecy (buses were free July and August). Overall the room was clean, tidy and comfortable. We visited the pool on both afternoons and it was refreshingly cool and peaceful with plenty of loungers surrounding. There was a table tennis and football table to enjoy and a hotel bar which was quite small but chilled. Another good addition was the water taps throughout the hotel so you can fill up bottles for the day or just have something to drink. The breakfasts was varied with a range of sweet and savoury options (including a freshly made omlette), however sometimes food wasn't replenished quickly (especially after a coach party). Good location, friendly staff, comfortable rooms.