Hotel terbaik di Canvey Island

We stayed at this hotel because we were attending a party there at their hall. We got in our room early as it was ready. I did not know that you had to have photo ID for proof because of people trying to get refunds on their stay.we had a double room, it was a large room, it had a TV, shower and bath and was clean. I collected an iron and mini ironing board from reception. Our party was great, but none of the guest who stayed there seemed to take no notice of the be quiet signs when returning to their rooms. It was very noisy, unfortunately we were next to some one who came back from a party somewhere else who was so drunk they just keep falling over, making lots of noise, slamming doors, shouting out, and spewing up for most of the night. We got no sleep!! I did tell the reception the next morning, they said I should have rang the night number we were given and someone would have come up to us, but what they were going to do with someone who couldn’t even stand up I don’t know. We did not have breakfast there we just checked out and had breakfast somewhere else.

A comfortable stay in terms of bedroom. Breakfast overpriced and does not open until 8am. Bathroom needs updating shower is poor quality.

This hotel is adequate enough and our room on level 1 was a good size. In nicer weather a lovely outdoors space with good view can be utilised. The restaurant in this hotel is very nice and worth a visit. The music in the restaurant for breakfast was much more the vibe I would expect with a boutique hotel (chill out Ibiza). The music the night before in the bar area was questionable (boy George) and not aligned to the following morning. The one irritation with this hotel is the fact they do not make you aware (our receptionist) did not anyway! About the parking in front of the hotel not being Free on a Sunday. On arrival we were not lucky enough find a space in the hotels carpark so parked opposite the hotel entrance. Once we checked in we asked if parking was free at the front. The receptionist confirmed it was not free so we downloaded the app and paid ( she did not make this information known on arrival). The receptionist did not then explain parking was also required for the Sunday. We were issued a fine at 08:20 Sunday morning. After paying the fine I spoke to the hotel to give my recommendation that all hotel guests should be made fully aware of parking rules. The receptionist I spoke with said she always tells people and I just confirmed that our receptionist did not. When I left on the Sunday with my fine I counted how many other cars also had a ticket. The number was 10. I do not believe this hotel is doing its best to inform guests which leaves a question mark for me. I personally won’t be returning as I feel other hotels in Southend area have the edge and the fine has left a bit of a negative experience that could have easily been avoided.

We really enjoyed our stay for many reasons- + the suite had beautiful views from the balcony of the park, trees and sea in the distance, especially in the afternoon sun. + the staff were warm, welcoming and Debbie’s advice was really helpful - restaurants, places to visit, parking etc. + the rooms were very comfortable, clean, warm and heating/ventilation very adjustable. + suite was well equipped, very comfy bed and everything worked as it should - great shower, TVs, etc with couple of treats on arrival + building and interiors stylish and all in a central location but still quiet +We went for a short mid-winter break to celebrate our 50th wedding anniversary and look forward to returning. We highly recommend this lovely hotel.

Air conditioning was not working , which was bad because the whole reason we booked this hotel during this heat was for some air conditioning, but staff were nice and gave us a fan but we were still abit annoyed The door key was not good kept taking ages to work ,

Lovely staff, brilliant location, amazing value for money.