Hotel terbaik di Claife

Ambiance, peaceful, service , food , staff, accommodation all 10/10 faultless beautiful setting food all top notch owner chef clearly prides himself on providing the best possible experience. We were met with a cafetière of coffee and fresh scones and enjoyed them in a delightfully comfortable sitting room overlooking the lake. This was the start of 2 enjoyable days. Staff were all friendly and helpful nothing was too much trouble all the bedrooms were beautiful the dining room is a delight breakfast beautifully presented and prepared in a gorgeous setting. And the evening meal equally enjoyable in a relaxing bubble of tranquility chef even took into account my wife’s dislike of garlic and presented her with food she enjoyed . We will definitely return wish the hotel every success well deserved let’s hope I can get in next time we book- Thankyou

As soon as myself, my husband and the dog walked through the door for our 3 night well earned break, we were greeted warmly and graciously. Such a lovely family & very helpful. Great cook, the food was delicious with generous portions. The atmosphere was so relaxed like we had been going for years! We took our little dog who has never stayed anywhere before (she's 8), I was dreading it in case she had us chucked out as she can be vocal! She was as good as gold as we're the other dogs staying there. Looking forward to staying again in the not too distant furure.

Enjoyed my stay at the hotel, it was very comfortable and the staff were extremely pleasant and helpful

這家酒店歷史悠久，一戰時還訓練過海軍陸戰隊。位置也很好，坐在餐廳或者户外的廊下可以靜靜欣賞温德米爾湖的陰晴雨不同景緻。酒店有自己的全日餐廳，但是菜單上的食物沒什麼吸引力，如果願意，出了酒店三兩分鐘就有google map上的高分餐廳，在湖區看到的小羊小牛和魚的味道都不錯。酒店花園裡還能看到兔子一家，確實是彼得兔的家鄉。去碼頭也很方便，可以坐渡船也可以自己租電瓶船或者手划船，我們租的電瓶船因為那天比較曬，電瓶船有遮陽篷，42磅一小時。 現在説説這家酒店的服務，前台，行李員和餐廳的女服務員在我們入住的兩天裏都提供了優質的服務，但是對餐廳那兩天當值的男服務員不滿意：客人落座了不提供餐具而是忙着收拾別的桌子，招呼了好幾次點餐視而不見甚至回覆説：我們人手少，我自助拿好了刀叉之後和一位領班模樣的男服務員描述了上述情況後還假惺惺地問我現在還需不需要刀叉，桌子上的餐盤也不能不及時來清理。另外鯡魚做的太鹹了，不主動問詢提供茶或者咖啡，甚至早餐枱上的川寧茶包盒子空了一個早晨直到閉餐都不帶補充的，就別説其他麪包等食物了，在這樣一個享有盛譽的歷史悠久的湖區酒店，這樣的服務是不可接受的。好評是第二天當值的兩位女服務員扭轉了我的感受，熱情麻利，也願意為顧客提供卓越服務。那天正好是歐洲盃決賽，酒店為客人們提供了一起看球的活動室，這點還是接地氣的。

Difficult to find the hotel, especially at night time, as it is inside a narrow side street close to a cross junction and there is no obvious sign at the entrance of the street. But once you are inside the hotel area, the ambience is adorable. Room is clean and service is good. It is conveniently within 10 minutes walking distance to the city centre and ferry piers.

We have stayed at the cranleigh three times in the past 12 months and can honestly say each stay just gets better and better! Due to unfortunate circumstances we had to change our booking with less than 24 hours notice, luckily the receptionist was amazing and took into account our situation and managed to change our booking for the following day, we were incredibly grateful to her and it made our day just a little bit less stressful. We were more than ready for a break when we arrived but we felt relaxed as soon as we checked into the Passion Suite. Beautiful decor and furnishings, spa bath big enough for two and an outdoor terrace to make the most of the rare sunny day we had while enjoying the complimentary cocktails. In the evening we enjoyed cocktails at the fizzy tarte then headed to BAHA for our evening meal, both establishments are beautiful, have amazing staff and the food at BAHA was delicious! After an amazing sleep in the comfortable bed, we enjoyed our cooked breakfast delivered to our room. Such a treat to be able to enjoy breakfast in private and again it was incredible- great choice of cooked and continental options. We went home feeling pampered and relaxed after a much needed break- but we can't wait to book and visit again!