Hotel terbaik di Ellesmere Port

Really lovely surrounding of the old boating houses and Boat Museum Easy to get to and a 5 min drive to Cheshire Oaks and only 30mins to Liverpool Centre The hotel is clean and up to date with a proper leisure facility too. Breakfast was all you could want and quality was excellent too A great hotel for a bargain price through Trip.com

Stayed for two nights, great place to stay with convenient train travel to get to the Grand National. Whilst staying we had an evening meal and drinks, great selection on menu, food was tasty and great value. staff were excellent, cheerful and attentive. We had a family room, myself, husband and daughter. The room was spotless, clean bathroom, great shower, nice fluffy clean white towels. We all slept well, comfy beds and the bedding was spotlessly clean and smelt fresh! The quality of produce for the breakfast was outstanding, you don’t very often get this at a hotel, quality of a farm shop breakfast, again great choice, super service and delicious food. We stay in a lots of hotels/ B&B’s and for the price, this place is outstanding! Looking forward to booking and staying again next year. Thank You 😊

We recently stayed at as a last minute booking to visit the Chester Zoo Lanterns (05/12/24). Upon arrival, we were greeted by a friendly receptionist and given the key to our room. Our 8 month old daughter was for some reason not down on the booking, so we requested a cot and the woman behind the desk was more than happy to oblige. Come the next day when checking out, we were sarcastically asked how the cot for our baby was, seeming to pointing the finger at us for the booking not going through correctly. I found this very unprofessional and the behaviour of the receptionist unneccesary. We had paid for the hotel in advance, hoping for a cheap and cheerful stay but the attitude shown towards us when leaving left us with a bitter taste in our mouths. The rooms were average, but we thought none of it and did not intend of mentioning the unhygienic standard due to the price we had paid. But due to the service we received when checking out we feel we have no option but to complain. The carpet in the family room had a strong smell of what I can only assume to be urine. As well as this, the cot given to us for our daughter to sleep in was beyond dirty. We felt that she couldn’t sleep in the cot in that condition and she ended up sleeping in our bed. I can only describe it without going into too much detail as dirty. I feel that this would have been kept to ourselves without the sarcastic and unprofessional service we received by your receptionist, and we will definitely not be staying again. I strongly suggest a customer service course would be beneficial. At the end of the day we are paying customers, and I feel I have no option but to bring this to your attention. I am devastated to have wasted my money on the service we received and will not be recommending anyone to stay here

Stayed here for 1 night to attend a wedding in the area. A very poor hotel. Food and drinks are massively overpriced (£32 for 2 gin and tonics), high-end London prices for very average food, waited 15 minutes to be seated in the restaurant which itself is tatty with sticky floor and sticky tables. Our room was just OK, when we got it that is - we'd booked a king but were given a room with twin singles. When we got the correct room it was cold and smelt damp and musty. Couldn't make a coffee in the morning from the provided ingredients because there was no kettle in the room. Breakfast was hilarious. Had to walk around to find a member of staff to give us a table. Ordered coffee which was delivered with no milk, Full English breakfast was delivered with items missing and eggs Benedict came served on a cold untoasted muffin. And if you're not on a bed and breakfast deal they want to charge £24 for the full English or an incredible £29 for eggs Benedict - that's 2 poached eggs, a muffin (supposed to be toasted), and some sauce from a jar - cost about 60p. A crushed avocado on toast with a bit of lime juice is also £29! We left the place feeling completely ripped off. Craxton Wood presents itself as a 5 star luxury hotel but in reality it's a 3 star charging prices verging on theft and in need of a thorough refurbishment.

Unexpected Good Stay. There is a lot food choices nearby especially McDonald's for Supper. Nice free parking outside and it located on a motorway that not far from the city centrr

Just returned from a lovely spa break at Crabwall, from start to finish it was really lovely. Check in was very friendly and quick. Afternoon tea was great and also had a vegan option which was lovely, all served with vintage cups saucers plates etc. The spa treatments were all fabulous Haley did mine and it was one of the best I’ve ever had (and I’ve had lots) . The rooms were classed as superior but were more like suites. Lots of space, with comfortable arm chairs and sofas and huge bathrooms. The pool was lovely and not too busy. We had dinner in Jacobs brassiere. I had the vegan option of Leek and potato soup and Thai vegetable curry which was all delicious. We also had breakfast the next morning which was all the usual things you have from a Buffett breakfast inc lots of vegan options. All the staff were very professional and friendly and nothing was too much trouble. Yes the hotel is a bit tired in places but the good certainly out weighed any minor complaints. I would definitely return for another spa break in the future.