Hotel terbaik di Kilmeston

Lovely hotel! Friendly staff. Lovely bedrooms with comfy beds. Bath and shower in rooms and tea and coffees. Reasonable priced drinks in the bar. Breakfast is delicious and soo much choice. Great stay and cant wait to come back

I arrived late (2315 hours) although within their check in windows, but they had the room keeps ready for me in the room, so I was able to get straight in without any fuss. Brilliant service - thanks.

Really disappointed with how run down and grotty a lot of places in this hotel looks. Not really a pleasant environment but has so much potential to be excellent if it was looked after better. At a glance it looks nice, reception and lounge are welcoming, the hotel has a unique layout but after spending a couple of days there it just doesn’t look very well looked after overall. Doesn’t look like there’s been any landscaping or window cleaning done in a long time but that’s not the end of the world. But the impression you get in the bedroom is one of a bit old and dingy. Marks, cracks and paint coming off the walls, old faded carpet that had stains on it. Carpet didn’t look hoovered either. Had to move a bedside table to get to the plug and wish I hadn’t as it was so dirty and dusty behind it. The bed felt comfy enough at first, but woke with horrendous back ache, especially the 2nd night and struggled with sleeping. The TV remote didn’t work, and there’s no thermostat for temperature control. The bathroom was clean enough but the toilet seat wasn’t very stable! And the shower was absolutely useless, zero power to it….. had to take it out the older toilet actually get any water on me, and if you turned it as you tried to rinse then it lost even more power. The dining room was ok, but many of the chairs had bits of food on them and some had stains on as well. Breakfast was good, standard cooked items available, plus basic pastry or cereal options. Tea or filter coffee and 2 fresh juices on offer. Dinner was quite disappointing in terms of choice, very basic and small menu. Had the pizza and I didn’t get the feeling it was freshly made (not the base anyway). Swimming pool was a nice option, heated as well. Only small though so I’d imagine if there was a few people wanting to use it then it could get quite cramped. Sauna at the side, but didn’t use it so can’t comment. The public changing rooms and toilets sort of followed suit with everything else, just looking a bit dingy looking like it’s been installed in the 80’s. I’m not a high standards kind of person, and would overlook a few of these things in isolation, but I think the combination of everything just left me feeling disappointed. It did its job as a base for me and my family travelling from up north to visit Peppa Pig World which is 30mins away. And Marwell Zoo is literally on site so location wise it’s pretty good for some attractions. To be fair, someone could have a totally different experience if they had a different room that was in better condition, but we just felt uncomfortable. The staff we encountered were all very pleasant and attentive.