Hotel terbaik di Balt Bari

I booked a ”Deluxe Private Room with Ensuite Bathroom” at gostops kasar devi at almora for a 3 day business trip in nov. I knew it was a hostel and not a hotel and therefore carefully chose the room that I did. Upon reaching the hotel around 10 pm, after a 12 hr long road journey, I was given a room on the rooftop, which was nowhere close to what was shown and promised on the gostops website. At the outset, the room was Stinking, as if its doors hadn't been opened for months together. When I asked for an alternative, I was told there was none. At 10 pm, in a place like almora, I didn't want to go hunting for another place. I accepted another room, much below the acceptable standard to sleep for the night. There were no amenities in that room and no service in the property. I reported the matter to the on-site staff. I wrote my grievance on their website immediately. I also raised it via WhatsApp using their chatbot. I called them 2 days later because getting to them on phone was almost impossible. I was advised to write an email, which i did instantly. I requested, that my money be refunded because the property failed to give me what was promised. They have the audacity to tell me that the booking was non refundable, not realising that I cancelled because of service deficiency and not because I wanted to cancel of my own will. Gostops doesn't seem to understand the difference between the two. I am going to take them to court. If you are planning to book a trip anywhere in the country and are thinking of gostops, think twice before you do. They are just interested in making a quick buck without any care for customer service.

Hotel is so beautiful from inside. Excellent service. Duty Manager honoured our request and arranged for a special table for us (for candle light dinner). Though it was simple but their efforts and services we highly appreciate. Very clean resort and hygiene is maintained very well. Location and view are ultimate. Consider this resort for your stay in Binsar. We had a memorable experience staying here.

The rooms are nice but the deluxe rooms do not have views, only the super deluxe rooms have valley views. The location of the property is 15-20 minutes walk from mall road market. No riksha available after 6 pm. The food is good. The staff are good.