Hotel terbaik di Puok

The Beige is a stunning Eco Resort, the design is spot on. Gorgeous tents, built on traditional Cambodian stone foundations. The fine design detail is everywhere to be seen. The prices are luxury prices, no big deal, after all, it is International level service in a remote jungle. We took the only villa with a private pool. We thought we were in Jungle heaven. Let’s step back a bit. We turned off the main road onto a local “Village Commune” road. This road was stuffed with potholes so we had a bumpy ride past a collection of magnificent houses set next to run down shacks. This should have been a clue to us that not all was well here near The Beige. Warning: There is only one road into the resort, so the village knows exactly when guests are arriving. Upon arrival, through the massive security gates, the duty staff greeted our airport pick up car, which, by the way, took us to all of the Angkor Wat temples before we arrived at the hotel. Check in was a breeze in the AC controlled glass reception. The welcome could not have been more impressive. The short walk to the Grand Tent revealed a truly magical jungle. We swam, watched the wildlife, napped on the swinging bed over the pool. Dinner was excellent, the wine list held classic surprises from the globe. The fire pit near the marsh sent us off to dream land. THIS IS WHERE THE DREAM TURNED INTO A HOLIDAY NIGHTMARE! At 6am, a local, described as a “Crazy young man” by the staff, began to play from the west of the resort, loud pounding, repetitive bass music on a loop. This went on until 11am. Next day, 7am the noise started again. (See photo attached of the 2 massive Rock Concert size speakers aimed directly at the resort from the village) A serious complaint was made to the staff who earlier had told us “There are ear plugs in the tents as Cambodians like to party.” We were to discover the truth during breakfast, this was not a party, this is an alleged extortion racket against the hotel. It was alleged that the “Crazy Man” who lives near The Beige, plays this looping bass music until the hotel calls the Police. The “city” staff told us they have to meet with the “local” leaders of the Commune Village to gently get the music turned down. The hotel give the Police cash, this goes who knows where, the music stops for a while. There is a second local who plays music that bombs the resort with noise from the East, although, it is actual music and not as loud as the repetitive looping noise that “Crazy Man” plays. We had 6 hours of full waking silence on the first day. 2 hours on the second day (before checkout) to enjoy the natural sounds of the jungle. 8 hours out of 48! The resort was empty, we were the only guests there, all the other tents were empty, now we know why. The hotel has a Standard Operating Procedure to deal with these sound pollution attacks. It is a roll of the dice if it works as we are told by the staff,the local Police and Village leaders “can only do so

We have been that hotels so nice can good stuff so friendly and good service  and take care of us they open the room for waiting us when I come to room feel so good

Dès l'arrivée à la Palmeraie d'Angkor, nous avons senti que chaque membre de l'équipe s'attachait à faire de notre séjour un moment inoubliable : accueil chaleureux, décoration des chambres sobre et chic, service impeccable, cuisine de qualité, petit déjeuner produits maison, magnifique piscine, jardin entretenu, propreté de premier ordre et ambiance magique. Tout à été organisé dans les moindres détails pour un séjour confortable et relaxant. Billetterie, location de scooter, organisation de visites, l'équipe a mis en œuvre ses compétences pour que nous puissions découvir Siem Reap et ses environs, y compris pour des déplacements plus lointains. La Palmeraie, c'est un concentré de professionnalisme, de gentillesse et de savoir-faire. Frédéric en est le chef d'orchestre, pour notre plus grand plaisir !

Son Thavary and Dalis Soy are the nicest people and have awesome energy. They gave excellent customer service. Son Thavary helped us book tickets to multiple places and is always smiling. I highly recommend this place. 10 out of 10 :)

Hotel yang sangat berpuas hati, kemudahan yang lengkap, bersih dan kemas, perkhidmatan yang sangat baik, mesra dan bertimbang rasa! mengesyorkan! Hotel ini sangat dekat dengan lapangan terbang dan juga menyediakan perkhidmatan jemput. Ingat untuk menghubungi hotel terlebih dahulu untuk mengesahkan penerbangan serta tarikh dan masa. Hotel ini mempunyai segala-galanya untuk dimakan, diminum dan berseronok. Ia sangat sesuai untuk orang yang suka ke hotel. Ia tidak jauh dari sini ke Angkor Wat. Ia sangat mudah untuk menyewa. Hotel ini agak sunyi. Hanya mengambil masa sepuluh minit untuk menaiki teksi ke Pub Street. , Kerana Siem Reap sudah sangat kecil. Hotel ini sangat baru, lobinya besar, biliknya indah, semuanya dibersihkan di mana-mana, dan sarapan paginya enak. Mungkin tetamu tidak ramai semasa wabak, jadi set hidangan disediakan, tetapi rasanya juga sangat enak. Saya sangat suka bar teh di dalam bilik. Terdapat banyak ruang simpanan. Katilnya sederhana keras dan lembut, tetapi saya tidak suka tab mandi. Lebih baik mandi. Hotel ini mempunyai ruang yang besar, anda boleh berjalan-jalan apabila anda kenyang, kolam renangnya cukup besar, dan gim, restoran dan bar juga sangat luas.

We were very happy we selected this villa for our stay in Siem Reap! From pick up at the airport, to our wonderful host greeting us upon arrival, and during our complete stay we received excellent service and hospitality! Frank and his family were superb at looking after our every need! They made our visit to Siem Reap even more special and we would definitely go back and stay at De Sarann again! We recommend getting bicycles (Frank will arrange for this) to tour around Siem Reap as there are user friendly cycling paths. Thanks Frank!

Overall, very good, but improvements are definitely required. The hotel is a bit dated and musty. Only the rooms are air conditioned and as it was oppressively humid while we were there, which took the edge of our stay. But the staff were amazing. Everyone we dealt with were superb with one lady in particular who was friendly and remembered our drinks order. She also gave us advice on what to see. I would love to stay there again but during the cooler time of the year. I am not sure if I can mention her name here, but she was excellent.