Hotel terbaik di Elmwood Park

My stay was perfect as usual, my only concern is anytime you go to the restaurant there is never staff available. They have you waiting for sometime before anyone appears.

I was in town for a 5 day business trip. I cannot compliment the staff enough. Each staff member greeted me with a warm smile and hello with every interaction. There were a few minor issues with my room, but I attribute this to the renovation process that is taking place. Upon check-in the front paid careful attention to my listed Bonvoy preferences and met each without hesitation. The vibrant vibe in the lobby sets the stage for a comfortable stay. My room was on the 9th floor. There was a loud group that went in and out of rooms (slamming doors) during the night and kept the volume of their music and tv very loud, but the comfortable bed helped make up for those disturbances. Overall, I have stayed here on 2 other occasions and would stay here again. The updates have really helped the place. I hope new doors and key readers are in the plans for the continued improvement of the facility. I expect the property to continue to improve. Give the staff a chance to welcome you as a guest.

酒店在新澤西，離室內需要坐巴士。前台印度小哥服務真好。check out遇到大雨，前台小哥又送傘，找不到地方又送BUS站。

Our room is in the 4th floor, but all the kitchen smells will come to the room with the ventilation system. It’s is really a bad issue because any respiratory disease will be transmitted freely in this hotel. The quilts are extremely uncomfortable.

The customer service was very good. I was greeted and attended right away. The rooms were very clean. When it was near checkout time i was called and reminded in a friendly manner.

Very Comfortable Room, other amenities not so much… From the outside, it doesn’t look promising. Inside, the lobby is clean and nicely kept. The rooms are the same. Didn’t find anything in the rooms that wasn’t perfect. The bed was very comfortable, television was big and easy to see. Vending machine for soda was reasonable. Breakfast was a big disappointment. For the price of the hotel per night, this should have been much better. Staff was friendly and helpful. Overall, it was a decent stay. If the price was more aligned with other hotels of similar quality.

우리는 뉴욕에서 디트로이트를 가는길에 중간에 1박을 하러 왔습니다. 그냥 잠만자고 갈거라서 큰 기대를 하지 않았는데 생각보다 넓고 조용해서 만족스러웠습니다

I was looking for a clean, safe place to stay during a recent trip to the area as a solo female traveler - what I found was anything but that. Check-in took forever (more than 30 mins). When I finally got to my room there was hair in the bathroom. Ew. It was late so I wiped it up and moved on. There was also still garbage in the can. When I pulled back the covers to the bed there was HAIR IN THE BED. It was midnight but I wasn't going to sleep in a dirty bed. I called downstairs and told that someone would come with clean sheets. 60 mins later I called again when no one had come - it was now 1 am. I was told ”they will get there when they get there” and the person hung up. Finally the manager on duty showed up with a sheet that had holes in it. I had to wait another 30 mins for her to return with a clean set of sheets. By now it's about 2 am. She then lays into me how this is not her job and she is the manager on duty and that I should be thankful she came at all. ??? I'm sorry what? She launches into a tirade in my room at 2 am. I asked her to leave a few times citing the late hour and she would not. My husband heard the entire exchange as I had him on the phone. I asked for the manager to call me the next day - no one ever called. I called every day I was there and no one ever got back to me. During my stay I observed: urine in the elevator, garbage in the hallways, questionable guests of guests coming and going at all hours down the hallways, questionable things going on in the parking lot at all hours and a lot of noise. The room itself was filthy beyond the hair in the bed and bathroom. I checked in at night in daylight there was a thick coat of dust on various surface and a used bandaid on the desk chair (ugh). These were things in plain sight. Management contacted me after my stay only when I complained to Marriott. They refuse to take responsibility for their employee's behavior or the concerns I relayed re: cleanliness.