Hotel terbaik di Grant Township

Check in was quick and easy. Everything was clean and just perfect! Room was GREAT. The bed was the most comfortable bed I’ve ever slept in at a hotel, slept like a baby! Will be staying again when I need a getaway!

We chose this Holiday Inn because of its convenient location to shopping and restaurants. It’s right off the freeway, and easy to access. Tried to check in late afternoon (about 2:30 pm) and when I walked in to the hotel, front desk area, there was no one around. No one at the front desk. I’ve traveled a lot, and I can honestly say I’ve never encountered an empty front desk. I waited a few minutes, thinking to myself they’re possibly on a phone call in back - but after waiting a good 10 minutes and yelling out “HELLO- HELLO” I was still standing there waiting. I walked around a bit, finally found a friendly face in the laundry area, and she helped me. Once the front desk gal came out, she gave me a snotty “can I help you?” - and I’m thinking “really? No I’m sorry to keep you waiting?” Ugh. Once she started to check me in it did go quickly and smoothly - just frustrating that she never apologized or explained why I was kept waiting. I find it rude and poor customer service. Our room was not anything special - 2 double beds and standard bathroom. The walls are really thin, and we could hear the young kids having fun running up and down the halls (doesn’t bother me) and people talking while walking by our room. Our door stated check out was 12 noon, but it was actually 11 am. We were in our room at 11:10 and got a phone call that we needed to leave. All in all - this isn’t a bad hotel. The pool is really nice (hot tub was closed due to COVID) and there is a nice restaurant that offered dinner and had a bar that served drinks. Breakfast is an extra $10. We did not get their breakfast. Gurnee is a nice area with a lot of nice restaurants- shopping Mall is also a nice plus. I would stay here again if in the area - and just hope for better check in service!!

The hotel is ok. There are like 6 hotels right by each other that may be better. I know Holiday Inn is super nice but pool was closed. We stayed here to go to Great America and it was ok. Pool and spa area is tiny! The hot tub was just luke warm. The rooms are ok but dated. The bathrooms are also very small. But the beds and pillows are very comfortable. The worst is we were on the first floor and the curtains don’t close all the way. Only the shear drape. So when your air conditioning is on it blows the drape around and people can see in. Also at night the lights outside are so bright that you have that in your room all night long. Probably would check another hotel out in the area before staying here again .