Hotel terbaik di Greenbelt

The hotel was great. Very clean with comfortable beds. They have a indoor pool which is awesome but it being repaired at time our our visit.

掲載されている写真より劣っている内装でした。カーテンに小さな虫に噛まれたような穴が多々空いていてぞっとしましたが、ベッド周りは綺麗でした。

Totally nonresponsive to our booking needs. We clearly communicated our needs for a handicap room as well as a double room to accommodate 3 family members. Nothing was as ordered when we arrived an hour past check in time. The handicap room had a tub when we requested a walk in shower. There was absolutely no storage in the room or bathroom. There was no safe in the room. We were told that this was how all handicap rooms were. There was no soap in the room. It took two requests from housekeeping to get soap and the head of housekeeping totally contradicted the front desk and said she would get us a room to meet our needs. At 10:30 pm we had to repack all our luggage and move to another room. This room did have a walk-in shower, a small free standing set of drawers in the bathroom, no other storage and a safe that was unreachable and literally on top of what is euphemistically called a closet. All this for only $250 a night, 3 rooms for 3 nights. Not an insignificant amount of money. The only accommodation we received after asking was a free buffet breakfast which was comparable to a Holiday Inn Express, adequate but certainly not lavish. Also because one person made the reservation they would not award loyalty points to anyone else even though we all paid for our own rooms. It shouldn’t be that complicated to change this request.

You know how an excellent staff can make even an overnight in a roadside motel a fine experience, while a bad staff can ruin a high end expensive hotel splurge? Well that's the story here. Our family booked 2 rooms here for several nights to attend an event at University of Maryland. It's very convenient to UofM as well as Washington DC. 1 mile to the Green line Metro station. I spoke to several people before booking and arrival in sales and front desk. All were helpful and kind. From sales to the pool attendant all were friendly and helpful. At check in, Ashley and Mike went above and beyond to get us settled into proper rooms. Mike switched one room with a funky door lock but kept us together, helped move furniture and brought us an extra chair. Angie helped me extend one room when we were too tired to go. Best front desk staff over many trips. We had breakfast as early as 6:45 and late as 8:45. Mr. Damian kept the food stocked, hot or cold as appropriate, tables bussed and clean. But more than that, one of us has a food allergy and Damian took it seriously, read ingredient labels to make sure there were appropriate choices and that we know about them. He is an exemplary employee and lovely guy. As I'm writing this, front desk called to ask if I left an item in the dining room. I did, but hadn't even discovered it yet. Mr. Damian ran it up to me. There are a few minor issues in the room, but the bed was great, furniture fine and TV, while basic, was huge with good picture and sound. Cable and Wifi worked fine. Pull out couch better for a kid than an adult. We actually liked the roomy layout of the larger suite more than the one bedroom. One minor complaint. We didn't use housekeeping during our stay other than getting supplies from friendly housekeepers, but the rooms were not as clean upon arrival as one could hope. I wound up using paper towels to clean the tile floors in kitchen and bath area. That said, we will definitely come back here when visiting DC and hope Marriott takes note of the outstanding staff at the Residence Inn Greenbelt. Btw, we really liked Greenbelt itself. Every single person we encountered in restaurants and stores was helpful and friendly. Made the week very pleasant.

衛生什麼都很乾凈！

This small hotel was centrally located, staff was super friendly and helpful, breakfast was small but fine! I really liked that it was a small hotel without having to walk a mile to your room. the room was clean and had awesome amenities including kitchen and all the supplies, utensils, pots and pans needed! I had to work from this hotel and the Wifi connect easy and it was fast! I was impressed! Wifi was perfect. I did not enjoy the parking! its just weird and you can't get into the hotel easily, you need a key to get in and out of the door and the key didn't work! had to walk all the way around!

Bed Bug Bites all over my arm and neck! I’ve stayed here many times over the years and always liked this place. It is in a great location for my job and the staff has always been great. But last week I stayed there 2 nights and woke up with bed bug bites. If you’ve had this problem before, you understand. First there’s a little itchy red spot. As the day goes on you feel more itchy spots. At the end of the day you remove your shirt and OMG! Look - this happens. My third time over the last 20 years. I know the hotel doesn’t want to have bed bugs. But when it happens the hotel should be concerned, and act quickly. Not the case here. I had to call several times over several days and no one ever called me back. So I feel it is my moral obligation to let you know.