Hotel terbaik di Hollins

Bardzo przyjemny i komfortowy hotel. Pokój bardzo czysty, z wygodnym dużym łóżkiem w rozmiarze ”Queen size”. Śniadanie w porządku, ale bez rewelacji. Jest to tradycyjne śniadanie, jakie zwykle serwowane jest w hotelach podobnej klasy w USA, czyli jajecznica, tosty i kawa. Reasumując - dobry hotel w dobrej cenie. Na krótki służbowy pobyt, jak w moim przypadku, jest to idealne rozwiązanie. Polecam.

After a long day of driving, I arrived at this location in the later evening. The front desk clerk was on his phone and didn't realize I was there until I said, ”Excuse me. I'd like to check in.” Although the process continued quickly, he asked if I would like my water and snack bag (for being an Honors member). When I said ”yes”, he said that now I'd have to wait because he had to go in the back to find some water. For someone working in the hospitality industry, this welcome to the hotel was not very hospitable. My room was comfortable and clean. The breakfast buffet the next morning was not well stocked or cleaned. I was there before 8am, and it was busy, but no staff member was around. (The front desk clerk was busy with people checking out.) The lobby area where guests eat was also not cleaned. There was a large spill on the floor around a section of tables (not cleaned during my entire time eating), and some food spills around the tables. Although I enjoy the Tru hotels, I would definitely not stay at this location again. I would drive a little further to the one in Wytheville.

房子乾淨舒適

Pros: the friendly and helpful employees encountered at every turn, especially the front desk clerk at check-in on Friday evening, April 19 whose name I wish I had gotten (she and I did enjoy briefly comparing notes on our shared hometown of Danville, Virginia, in case that rings any bells for those supervisors reading this review; this clerk is a gem and deserves a raise!). Moving over to the guest room, the bed was comfortable, and the kitchenette was nicely equipped. That’s pretty much it. Cons: after bringing all of our luggage up to the room, I discovered that there was no curtain on the window except for a sheer blind through which the parking lots shone brightly. There was a curtain rod, but it was missing its curtain. (The helpful desk clerk luckily located a curtain for us to use; otherwise we would have been in a tight spot, as the hotel was fully booked such that we couldn’t have changed rooms, and the sheer blind was totally inadequate for filtering any kind of light.) Also missing from our room was the ottoman/coffee table that should have sat in front of the couch; we know this as a family member was staying in another otherwise-identical room on the same date, which we got to see, ottoman and all. Another missing item—believe it or not!—was a properly-sized comforter blanket for our room’s king-sized bed. Its comforter was at least one size too small, barely covering just the flat top of the mattress, so as we slept, one person was constantly getting uncovered as the other person turned over in bed. Where in the world could all of these items have gone, and why were they not put back in order before our room was rented, especially with no alternate rooms available?! Elsewhere in the room, on one of the bedside tables a brightly-lit digital alarm clock displayed the wrong time, and yet the mechanism for resetting the time was hidden behind a LOCKED rear panel on the clock which was labeled something on the order of “only adjustable by hotel staff.” The other bedside table’s lamp had a burned-out lightbulb. The dishwasher’s exterior was stained with something that looked like coffee or mud splashed all over and not cleaned. The bathroom had peeling wallpaper and one of the towel hooks was pulling off the wall, plus the base of the shower enclosure as it met the bathroom floor was filthy. The shower enclosure appeared to have been originally fit with a sliding glass door or similar, as the frame was present…but instead of a door, an ill-fitting shower curtain (too long for the opening) and a rusted curtain rod had been installed. It was so Jerry-rigged that the entire curtain rod and curtain came crashing to the floor, unprovoked, during one of our showers. Finally, the ground floor was in a state of complete chaos first during the evening, with what I gathered was an overnighting sports team loudly hanging out and tying up an entire long table adjacent to the front desk with dozens of goodie bags or similar; and second during the mi

Very nice hotel located in great area full of shopping malls resteraunts and movie theater, nice room.. best part was Ms. Brenda she was soo nice and a pleasure to talk with (I only wish I could have won a Jackpot at Rosie's to split with her, we joked about this) first time to Roanoke, and will not be last.