Hotel terbaik di Mountlake Terrace

It's a motel 6 so you can't expect much but for the price I expected more. Took 20 mins of driving back and forth to find our room then had to walk up several flights of stairs once we finally found it. All guests need to show ID. They won't let you check in even 10 mins early. And it's the same price or more than other hotels with breakfast and kind staff. BUT the redeeming factors and why I booked an addition night are that it had a full fridge and separate freezer, a stove top, coffee maker, microwave, pots and dishes and the room is big and nice (if you don't look too deep into the corners and details) Smoke alarm is not hooked up and the battery is missing, so that's sketch. Heater didn't work right at all, kitchen only had cold water and no soap to wash dishes. The TV is big, lots of outlets and lights and USB ports. It's a comfortable stay. If you aren't expecting much you'll be pleasantly surprised

Overall positive experience. Easy check in and check out process. The front office was helpful. The website was helpful. I support mom and pop businesses and am proud to support K&E. I wish they had a way for me to book or pay on desktop or laptop so I don't need to bother them in the future. Their policies and freebies are very generous. Thank you.

It was a last minute reservation for this hotel advertised as 2 stars. The room was noisy both because of the guest walking around in the room above at 4 am making a lot of noise which shouldn’t really be the case but this building is old and has no sound isolation. Also because of the road noise, which was terrible when the trucks pass by. You feel like you’re sleeping in the middle of the highway. The blinds hardly make the room dark. The bed looked clean, but was uncomfortable with sheets almost falling apart. The breakfast options are limited, but that’s given for this type of motel. I have stayed in numerous hotels around the US for under $100 a night and this one is close to the bottom of the list.

We are Honors guests and usually don't have a lot of hiccups when traveling. This time was a bit of a challenge. After many hours of driving, we arrived at the hotel at 3:00 pm hoping to check in early. We were told our room wasn't ready and to check back in 30-90 minutes. When we checked back with the front desk at 4:30 we were told the room still wasn't ready. They apologized and gave us a gift bag with snacks and water. We hung out in the oversized lobby for another hour, intermittently checking the app on our phone to see if the room was ready. We checked with the desk again at 5:30. Still, our room wasn't ready. They gave us a coupon for a $25 coupon to use toward our dinner. Over an hour later we were told our room was ready. We were given two more gift bags along with our keys. We finally got to our room at 6:45. The staff were great. They kept us updated and were very apologetic. They explained that they were very busy that day but now I look at previous reviews and I see that I am not alone in my check-in experience. It seems to be a repeating theme. Clearly, an example of chronic understaffing. Then the next day there was more evidence. Inside the room there is a notice that says you won't have housekeeping services unless you call down to the front desk and request it. I called down to request it and was told there would be no housekeeping offered that day. I don't think I have ever stayed in a hotel where I was denied housekeeping service. Finally, it's a large hotel with several elevators. Only one worked. There was literally a line at the elevator of guests trying to get to their rooms. That's all the bad stuff. Here's the good stuff: It's quiet, clean and the staff is top-notch.

ALL of the employees were the nicest and kindest. Showed the upmost respect with exceptional customer service and satisfaction guaranteed I would 10/10 highly recommend it to anybody that needs a safe place with very nice rooms that complement it as well

Cons: Bit awkward to have the sink outside of the bathroom. Pros: Quick and easy check-in. Friendly front staff. Free water and infused water near front desk. Free Starbucks drip coffee provided outside bistro hours. Room was very clean and quiet. Air conditioning and heat worked well. Toothbrush and toothpaste was provided free of charge upon request. Shower gel provided smelled great. Room was spacious - lots of desk space, a big couch, another small table, a large TV, a full size mirror, 2 bedside tables equipped with charging outlets. The hotel was close to everything we needed, including a large mall. Parking was free! We would definitely stay here again.

The whole hotel have no carpets, the hallway and room. The sound insulation is not good either can hear next room sneezing Tv sound. In the Hallway can hear people showering. The Hotel doesn't provide slippers! The front desk said a lot of people ask for the slippers.