Hotel terbaik di Palisades Park

This is a budget hotel; the staff are friendly and pleasant to customers; however, there has been no swimming pool & jacuzzi since 2019, and it was the first time I booked the hotel to stay with my parents for 10 days. Even back then, the swimming pool was under construction 2019, and since then, nothing has changed. There were no proper towels at the fitness center, so the air circulation was not in good shape. The chef at the kitchen had a family funeral, so he took at least 5 days off during labor day weekend:( I had to order food from uber eats online.. finally

Bed bugs, lies, impolite staff and transfer madness! We booked that hotel for it’s park/stay/cruise option and for it’s Hilton good name. After a long 12 hour drive, we got to the hotel and straight to bed we went. We saw one bug, then, thought nothing of it. Then more crawled onto my leg…we saw 4 that we picked up and killed. Right away, we got dressed, and got out the room with all our luggage. We went to the front desk (around midnight). No one was there, I called and then someone picked up. We explained the situation to the person at check-in. He yelled to go away with those bugs, not wanting to see them and rushed us to throw in the garbage. Which we did after taking pictures. Following that, the clerk said the hotel was full, so no other option offered us to let us but to sleep on the pull out couch in that same bed bugs room… we decided to just go and sleep in our car at that point, asking if we could at least access showers in the morning to get ready. He agreed. He also said that our room would be refunded, to give them 3-5 working days and that we could still let our car parked there during our cruise. In the morning, we wanted to go wash up, a new person was there. We explained the situation and he confirmed the cancellation too. Then offered me towels so I could go freshen up (shower option was gone). We were directed to use the pool toilets, which did not even have hands soap. Fast forward 10 cruise days - the charge is on my Visa. Before leaving for home, we go back to the hotel with the intention of obtaining a written confirmation of that cancellation. One hour later, no cancellation in sight. Only the promise of a new manager to call me back once he gets more info on his side after being I was told they had more urgent things to do. After being lied 2 twice and dismissed once, I wrote to Hilton for a follow-up, they gave the hotel 3 days to fix this and that 3 day has passed and still nothing… this is the first time in my life that such a bad service has happened in an hotel and my first bedbug encounter. I hope they make good on their refund promise…

停車方便。房間一般般。隔音不是很好。服務員不是很仔細。正好遇到一些黑人，感覺有點危險。上橋還是比較近的。

內部環境很不錯，酒店很新，含免費早餐，中餐晚餐可以餐牌點單，服務態度好，就是地理位置不大便捷，衹能Uber, 公交巴士地鐵站都繞不到，在高架橋邊

房間在新澤西 吃的比較少而且味道一般 如果説不是商務出行，建議還是住紐約吧

It was a little confusing at first because Homewood suites and Hampton inn was listed at the same property. But we are glad that we chose Hampton as it was cheaper but also shared the same amenities. The rate was decent and for the quality. It was a little bit out of the way to get to the city but the bus was accessible and it's supposed to only take about 30 minutes or so to get to the city.

It was difficult to check in after arriving at the hotel. The manager finally confirmed it, saying that he couldn't find it when I inquired with the confirmation number and my name I reserved. A hotel employee said, ”This happens a lot,” and asked me to make another hotel reservation site in the future. However, when I reached the hotel, they charged me again at the hotel on my card. After asking the people at the front desk, they said that the charge on my card was pending and would disappear overtime. Even so, today I realized that the money was deducted from my card. It is said that the amount approved by the hotel will be refunded in five days, but I am angry because this is the first time.

Good hotel, great stay. Stayed just for 1 night due to repair work in my apt. The room 104F was nice, clean, well-maintained, bed and pillows comfortable. Hotel staff nice and helpful. This hotel is also about 10-15min walking distance from the NJ Transit bus line to NYC 4.50bus fare) in case you want to avoid driving in/taxis. Good stay overall, thank you

My wife and I stayed here for a night on our way to NY. Overall, we generally like Holiday Inns, but we will likely not be returning here. Pros: - convenient location (right by GW Bridge) - relatively clean rooms - designated quiet area rooms available Cons: - first front desk staff didn’t wear a mask at all, and didn’t seem to have on nearby (& didn’t enforce rules on guests who only had their mouths covered) - hallways and elevators often smelled strongly of **** - rooms are generally outdated & our stay would have been better if some things were renovated - in particular, the heater was REALLY LOUD and woke up my wife at least twice (while it was on auto)