Hotel terbaik di Placentia

We have stayed here quite a few times, but this time was truly the best experience we've ever had. The rooms are redone and I love that the floors are now a solid surface, rather than carpeting. So perfect if you're bringing your little fur-baby. The grounds are manicured beautifully and add to the restful ambience. The breakfast room is quite nice, with all kinds of good eats to get your day started. This location is walking distance to The Bruery (for a beer or two) and a Jack in the Box as well. We can't recommend a stay here enough! It is easy driving to Disneyland if you're on your way to the Magic Kingdom! And if you're visiting your student at Cal Fullerton, it's very close too.

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This trip was a staycation with my small family. It was a much needed break from the stress of life and it was nice to have enjoyed it so much. My son has autism so it is hard for him to stay in new places. I was worried about noise since the train passes nearby but I never heard it. This room was huge and clean. It had a great deak area and I was able to connect my Netflix to the TV. It is close wnough to all kinds or restaurants. Even though the pool was very small, my kids had a great time. The free breakfast was filled with different options. The eggs were not the best but everything else was really good.

Sat in the lobby for two hours waiting for a room while watching a representative play on their phone the entire time. What a waste. I was heavily dissatisfied with the room cleanliness but am not overly surprised after seeing the location in person. Again, the level of customer service will have you regretting you chose best western.

Used OTA Trip app added breakfast bar to my booking. They Marriott charged me a mystery $10 not sure if it was for breakfast bar which I had a voucher for. I called at least 5 times to their Accounting Dept and left voicemails no one ever answers and no one ever returned my call. Had to dispute charges and Credit Card company took it off probably at a loss to C.C. Company due to it being a small amount and not worth

The front desk clerk seemed not friendly no smile on his face. The bed sheet was clean but the material was not cotton may be made of synthetic material. The room window roll up curtain couldn’t close find out at 10pm before sleep. Morning breakfast was really not that exciting, scrambled eggs add a lot of bread crumbs in it. The sausage had a lot of fat, good thing was fresh orange and Apple found on the table. I may not choose to stay at this hotel again.

Ice machine guest laundry close to freeway pet friendly clean.

My recent stay at Embassy Suites was one of the most disappointing hotel experiences I’ve had. Upon arrival at 4:45 pm, we were informed that our room, which was supposed to be ready at 4:00 pm, wasn’t available. We had to wait until 5:20 pm to finally check in, which set a negative tone right from the start. When we got to the room, things only got worse. The air conditioning was practically non-functional, and the room remained uncomfortably hot throughout our stay, despite our efforts to adjust the thermostat. To make matters worse, every few hours, a strong sewage smell would waft up from the bathroom sink, making it nearly impossible to feel comfortable or relax in the room. The condition of the room itself was incredibly dated and dirty. The furniture was old and worn, the carpet was stained, and there was visible dust in several areas. It was clear that housekeeping had not thoroughly cleaned the room before our arrival. The rest of the hotel was in a similarly poor state—common areas were unclean, and the building just felt like it had been neglected for some time. In addition to the issues with the room, only two of the four elevators were functioning. This meant long waits and frustration just to move around the hotel, adding to the already subpar experience. After this frustrating stay, I submitted an official review and complaint directly to Embassy Suites. Unfortunately, I never received any communication or acknowledgment from the hotel regarding the issues I raised, which speaks volumes about their lack of customer service and commitment to resolving guest concerns. Overall, between the delayed check-in, broken A/C, sewage smell, uncleanliness, and lack of response from the hotel management, I can’t recommend staying here. Embassy Suites has seriously dropped the ball, and I won’t be returning.

I rarely have to write a poor review, however have to share experience here. - The carpets I had to keep my shoes on it was not clean. - The air conditioner did not work so I called and they said it would not be until the next day or so (It was extremely hot weather). - The phone did not work, I had to call on my cell. - I called for washcloth and more towels, they said they were doing hte laundry and hand none!! REALLY NONE. Ipolitely asked if they could let me know when and I could get them she said she was alone and not sure. - I also asked for a blow dryer (standard in any hotel room) and they did not have any of those either. - There were people tailgating and bbqing in the parking lot! I realize there are alot of folks that are staying longer stay, however it was not a safe feeling. I would not recommend this location at all. Needs major improvements.

Staff: Great customer service-understanding and patient when we had to pay late to extend our stay. The prices of the rooms are actually really cheap abd affordable, especially when compared to the other hotels in that area. Rooms are clean, have good lighting, and the furnishings and decor are not outdated. Overall: I can’t complain about this hotel or it’s staff members. I’d Recommend staying here for all ages as well as for any type of trip-both business & leisure trips.