The hotel is fine. The rooms are okay, but old. The televisions do not rotate and can not face the desk or table. The front desk staff are the best part of the hotel. They welcoming, friendly, and very much ready to take care of your needs. They host a reception each night, but now it is limited to 90 minutes starting at 5pm. Therefore, it limits people working a little later like many people do when traveling. You also now need a ticket and limit to small drinks. New rules, less welcoming, and now feels cheap. The bar does not feel welcoming. There are people sitting, but taking up multiple chairs. The bar tenders did not seem welcoming or looking to help. Overall, the hotel is fine, but no longer .y first choice when in the area.
Don’t stay here. We had a horrible experience, and based on everything we’ve seen, you will too. I stayed here for 3 nights with my cousins and boyfriend, as we were in the area to visit Universal Studios and LA in general. Yes, we chose a cheap option. But I never imagined we would get treated so unprofessionally. $404 for 3 nights and 2 queen beds. If I had known what we were getting into, I would have gladly paid another $250 to upgrade to the Marriott for 3 nights. The entire establishment is dirty, dusty, stained, with peeling and cracked paint and wallpaper, stained window curtains, sticky gum on the carpet of our room, stains on the bedding, the shower just entirely lacked the drain cover so you can see straight into clogged, dirty hell. We were here for 3 nights, with 4 guests. We forgot to bring toiletries like shampoo and conditioner and body wash. But the bathroom of our room, there was a sign that said if we forgot any basic toiletries, they would provide them to us free of charge. So we went to the front desk and asked if we could get some toiletries. The young man at the front desk opened his locked window, stared at us, we asked him for the toiletries politely, then he didn’t say a word and scrambled through a box underneath the front desk. He gave us two small, unbranded bottles simply labeled “lotion”. We asked, “is this lotion? Do you have shampoo or conditioner or body wash?” And he said “it says lotion but it’s not lotion.” Looked a little more, and then said “oh, yeah, it’s lotion. I guess that’s all we have”… so we went to Walgreens at like 11pm down the street to buy some travel toiletries. We recognized another guest at Walgreens presumably doing the same thing. The entire exchange was incredibly awkward and unhelpful and just weird. At the end of each day, we would need 4 towels. The second day, we went to the front desk for towels. They said they don’t have towels at the front desk, and that they will send some to our room. At our room, we saw the cleaning staff, so we asked them ourselves. They gave us 4 towels, and asked us to bring our dirty towels out. Didn’t think anything of it. The next night, we called the front desk for four (4) towels to be sent to our room. They said we need to go to the front desk for that. Which is weird because they said the opposite last night, that’s why we called. Anyways we got there and it was the same young man. He saw us, said nothing again, and we asked for 4 towels. He gave us 2 towels and said nothing. We asked “do you have two more towels?” He said, “no, that’s all we have. Didn’t you get your towels replaced?” And we said yes, but that was yesterday and we used those. And he kind of just shrugged and didn’t say anything except going on to confirm if we had received towels already. So we just took the two and went on our day, just planning to share our two towels between two couples. Which we shouldn’t have to do at a hotel lol. I do not understand how a hotel with 50 s
Wonderful place to stay everyone is so friendly and welcoming I have been back a couple of times and it’s always like visiting family. Breakfast is good selection and near magic mountain, a lot of good places to eat and a lot of parking I love that the suite has a kitchen so u can cook!
Bagus
107 ulasan
4.0/5
Harga bermula
£ 156
satu malam
Semak Ketersediaan
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Best Western Valencia/Six Flags Inn & Suites Check-in was friendly and efficient. My king room was spacious and I had a comfortable nights sleep without any disturbance from other guests . A selection of coffee was provided. There was a refrigerator and microwave (see picture) but no safe. The bathroom had a shower and bathtub. Soap, shampoo, conditioner and moisturising lotion were provided (small). The shower curtain had a bug (see picture) but I didn't see any further bugs in the room or bathroom. The pool is accessed by the keycard. It was a good size for laps and the hot tub was warm. Pool towels are provided. The gym is quite small (see picture). The water dispenser was not working or any towels available on my visit. Breakfast is served near reception. I did enquire about omelettes but was told they only do scrambled eggs now. They also had small sausages. Fruit available was apples and oranges. Cereals, yogurts and milk were available. There was a self-serve waffle maker and a selection of juices. Tea, coffee and water is outside the breakfast room. I liked the close location to six flags magic mountain however the trolly service stops the beginning of September. An Uber cost me $8-$10 dollars depending on the time of day. You can self-park anywhere near the hotel. There is a Denney's right next to the hotel.
The staff was welcoming and helpful. The hotel was extremely clean and decor looked new and stylish. My only disappointment was the continental breakfast. If I stay again, I will bring earplugs for the early morning train that runs by the hotel.
Sangat Baik
112 ulasan
4.4/5
Harga bermula
£ 102
satu malam
Semak Ketersediaan
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4.6/5
Cemerlang
PPengguna TetamuHotel was almost PERFECT! great food places around, near six flags, and right off the freeway. Clean room and beautiful bathroom. Only thing about our visit was the AC, it didn’t seem to cool off more than a certain temperature. Thankfully there was a fan in the room.The room felt a bit stuffy but other than that it was a great stay.
PPengguna TetamuThe staff was welcoming and helpful. The hotel was extremely clean and decor looked new and stylish. My only disappointment was the continental breakfast. If I stay again, I will bring earplugs for the early morning train that runs by the hotel.
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