Hotel terbaik di Sharonville

Customer service is wonderful here, everyone was very friendly and helpful. Rooms are big and beds were comfy too! Jacob deserves a raise he was so great! We will be back next time we are around. The location is great too close to many food options and close to kings island theme park

套房，有廚房。很好，方便

比較安靜 整潔大方

So I book a room like 2 to 3 days ago. I was supposed to get a room with 2 beds and a couch that pulled out into a bed. So I traveled about 2 to 3 hours to get here. I get to the location about 12am to check in on 3-4-2023 which would have been 3-5-2023. So I go in and the guy that is working is outside smoking said we are booked. I said I have a reservation. So he went inside and I gave him my name. He said in a rude manner we are sorry, we didn't have any cleaning people to clean your room. So I said can't you clean it. Sorry I don't know how to clean, in a rude manner. This guy's looks like he was in his early 20s. He didn't help at all. When I was trying to find another hotel, he was on his Bluetooth phone talking very loudly to someone about how they didn't have any hot water for over 2 weeks, they didn't have many rooms with working tvs, the pool wasn't working. He was also talking bad about his boss Arron the manager that he was the one that didn't have anyone to work on a Saturday. He also said that the hotel had to cancel like 30 or 40 reservations that day, but that hotel DID NOT get ahold of me. I always have my phone on, no matter what. So disappointed. I have a special needs child that if things don't go right, it's a nightmare, we'll it was a nightmare. I will be calling corporate about all of this. This needs to fixed. I had to find another hotel. I am still waiting on my return on this hotel. If I could I would not even give them a 1. ZERO OUT OF 5.

At first appearance driving up was nice and inviting with a nice covered front porch with tables and chairs. Then you notice on both ends the groups of people smoking off it next to the no smoking signs. We pull up into the space reserved for “gold and platinum members”, which we are platinum members, which has been a nice perk a many Choice Hotels. As we get out to unload, we discover that, it’s located in a weird handicap marked space. It’s only marked on the ground, not by a sign. The only sign is the Choice sign. (see photo) How confusing is this? So, we finish loading and decide to move the car just to make sure we do not get towed. As we were walking up, we notice the floors above, the vending room, the lights on both the 2nd and 3rd floors, as just flickering and strobing and the rooms look like they are in disrepair. While walking by the porch and the non-smoking sign where all of the smokers were smoking, we notice that the ground all around is just littered with cigarette butts and reeked of smoke. It was disgusting and just showed a complete lack of disregard of upkeep of the grounds and building. (see photo) Our check-in was friendly and helpful. However, we didn’t receive our free “gift” like we were supposed to and when we asked about the “hot breakfast” that was advertised on the sign outside, we were told that there wasn’t a hot breakfast anymore that they just haven’t removed the sign. They would provide coffee and to-go bags in the morning. The shower water pressure was good but the hot and cold were reserved. The large bathroom counter was nice to have for a change. The elevator was very slow and in need of some TLC such as some paint and upkeep. The paint and walls around the elevator are beat up. Most employees were not wearing masks. At breakfast there were no to go bags available and there was no coffee. About 8:30 there was some lukewarm coffee and no one around to tend to it. When we were checking out, we mentioned it and they said that would make another pot, but we were leaving so that was pointless and said nothing about the bags. Overall, this was a clean, comfortable room to stay in. We would stay here again if in the area. I would hope that management would clean up the area and make things more presentable.

As a Redi-Rewards Member I stayed at the Red Roof Inn in Sharonville from February 2-4. I have been a frequent customer for the last 4-5 years attending church in the area. On February 2 in Rm 105 late at night I noticed bed bugs crawling on the mattress, and took specimens to the desk staff Michele. She recognized them in disgust and gave me a second floor room. At 12:30 am I moved to another room, which was very acceptable. I was told I needed to contact the manager about a refund, and an inspection by pest control would have to be made next week. After returning to Akron, I called the Red Roof Inn Sharonville and was denied speaking with the manager. Also, I was informed that pest control indicated there were no bed bugs upon inspection. I have never had a problem with this hotel, and simply wanted a refund of the bed bug disturbed night of February 2nd. What a disappointing experience, and certainly will change travel plans.

Worst overnight experience ever. At 1:30 am a drunk woman opens the door and walks in to our room, waking up my wife, 3 children and me. I tell her to leave then lock the deadbolt. A few minutes later someone else (turns out to be hotel staff) attempt to FORCE their way in (thanks goodness it was locked this time) before demanding my name. I get dressed and go to the front desk only to meet the drunk woman and her male friend as well as the staff person who tried to force his way in. Apparently they checked us into the “wrong” room, so they’d given drunk lady a key to the room we were in. Staff member could not care less that my children were traumatized wondering why someone was trying to get into our room TWICE in the middle of the night. This is a serious safety concern, and is the way that people get hurt or worse. Will never stay anywhere near a Baymont Inn again.

I stayed at Hawthorn Suites by Wyndham and it was really great. The staff were friendly, the room was big and had everything I needed, and the free breakfast was yummy. They also had a gym and a place to do work, which was handy. I think it's a really good place to stay if you want a nice and easy time.

The room was very clean as well as the public areas that we hung out at. I was really impressed with the breakfast. So many choices. Cereal, yogurts, chessey eggs, bacon, pancakes, bagels and more. The staff were really nice too. I'll definitely stay there my next visit to Cincy which will probably be next month.