Hotel terbaik di Sudbury

The room was not cleaned in my 4 night stay. The bathroom sink would not drain. I asked to have it repaired but no one did anything about it. The told me the plumber could not find my room. I was the only occupant of the inn. I never met the inn keeper or anyone else. I asked for a partial refund but was told to get loss.

Suasana hotel yang sangat mewah ini sangat bersih dan sihat, sarapan paginya lazat, sikap perkhidmatan yang sangat baik, hijau, perlindungan alam sekitar, pengangkutan dan lokasi yang selesa.

The hotel is nice enough for a Courtyard (or Residence?? Very generic so I can’t even remember which is said. It has a good enough breakfast spread; good enough (nothing amazing but better than your average hotel continental breakfast) that I didn’t bother venturing to W Concord for breakfast which saved some time. However, there is a lot of room noise (thin walls), and they don’t offer rooms w 2 beds (king + sofa bed is the best option if you want 2 beds but what adult wants to sleep on a sofa bed?). Also, there are no extra amenities in the room - like, not even a plastic cup to get a drink of water, or a plastic bag for laundry. Very sterile. All that said, the biggest issue is the front desk - the check in was slow and the woman working was not friendly or helpful. I actually reminded her that her job was one of hospitality - she was awful. Chelsea, at the little lobby bar, was very nice but she seems to be a one woman show and the bar is advertised as being open before she’s able to even arrive for her shift, and advertised as being open later than she can stay. Not cool on management’s part - it sets guests up for frustration and puts Chelsea in a bad spot.

Unfortunately, this hotel is not up to Marriott standards. Yes, the lobby looks refreshed which is probably true but the rooms have not been changed in 20 years. The tub in the bathroom is disgusting. The overall look and feel of the room is dated and tired there are scrapes on the dressers and Wallpaper peeling it's just a hot mess. To the point where I went out and purchased slippers so I didn't have to walk on the carpet. I was kind enough not to request service every day being there for a week but when I asked for service it wasn't done. And when I went to the front desk to ask, they looked at me like I had six heads. The front desk people don't seem to have any hospitality in them at all nor do they clean the room cleaning people. It's such a sad state of a hotel I wouldn't side my worst enemy there after spending a week run don't walk away from here. There is a new hotel on route nine call the aloft, I would recommend you stay there over staying here. There's also a new residence inn in Natick, which would be a better choice.

酒店馬路對面就是大型商店，購物方便！房間很棒！訂房出點問題，4樓先住一晚，然後調房5樓住了6個晚上，有東西落在第一晚的房間，客房經理（華人）非常認真的幫忙尋找處理。客房服務值得信賴！衞生條件非常好，幾次都遇上經理親自查房檢查衞生，一絲不苟！ 但是前台（***）服務非常不友善，打電話預訂的時候説可以讓我們從第一晚就一間房間住7天，抵達前台又説不可以，電吹風出故障，去找前台，前台説話很沖，態度不好！*******

Wonderful lodging experience that I have, nice, clean and neat hotel room.

酒店地理位置優越，對面就是naitick mail，有梅西百貨，二樓有food court，還有芝樂坊和披薩，不遠處有超市Aldi，買水果我非常方便，出門去波士頓的高架路也很近