Booked a 2 night stay again at Extended Stay America located at Columbia I-26. Room booked was for disability access as we were recovering from a leg injury but what happened when we checked in, we were given a room on 3rd floor. Front desk staff said there's no disability access room available even though it showed availabilities on booking page; the staff mentioned she'll refund us the money if we didn't want the room. Our room was all the way to the end too. We were too tired to go anywhere and chose to stay. Booking was made thru Trip.com and the capable support team noted the issue with room booking. They were very quick to resolve the issue we had too. Thank you ESA and especially Trip.com. You have the best support team!
The hotel meets expectations, housekeeping is the what makes the hotel. They without fail always are polite, helpful, & don’t have preferences to who they cater to. They seem to all be on the same page as in what needs to be done. The front desk is very helpful, courteous, & friendly. The only bad part is the hotel is pet-friendly for the entire hotel. I would have been impressed or please if there was at least one floor for people that like me are not pet-friendly.
Dengan pengianpan di Homewood Suites By Hilton Columbia Downtown di Columbia (Downtown Columbia), anda akan berada dalam lingkungan 15 minit memandu dari Fort Jackson dan Universiti South Carolina. Hotel ini berada 0.2 km dari Muzium Tentera dan Bilik Peninggalan Konfederat Carolina Selatan dan 0.2 km dari Muzium Kanak-kanak EdVenture.
Untuk menyenangkan anda, sarapan percuma disajikan pada setiap hari.
Tempat letak kenderaan sendiri percuma terdapat di tapak hartanah.
KkaitlynTidak seperti keterangannya. Tidak ada sarapan. Meja di dalam bilik berdebu. Penyaman udara sudah tua dan berbau. Hanya untuk penginapan sebentar.
BBVSThe hotel is in a good location close to the airport. The bathroom is old and dirty, and the shower handle would fall off. There were stains on the walls and some on the sheets. The TV had cable, but no cable guide. It’s good if you’re getting ready to fly out.
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