This hotel is absolutely top-notch – truly the best I've ever stayed in. From the moment I arrived, the staff were incredibly welcoming, creating a homely atmosphere that's hard to find. The rooms are spotlessly clean, and the lobby is impressively large and beautifully decorated. The breakfast offered is delightful. What really stands out is the outdoor patio - it's a fantastic space, complete with a cozy firepit and a grill, perfect for relaxing evenings. Staying here is a decision you won't regret. Plus, the hotel is surrounded by numerous dining options, adding convenience and variety to your stay. Highly recommend this place for an unforgettable experience!
One of the worst Residence Inns I’ve stayed at, and I’ve stayed at many. I’m a Marriott loyalist (platinum) and RI tends to be my go-to brand within the family, but I don’t think I would stay here again unless I had no other choice. This property is huge relative to most RI footprints but they don’t seem to have the staff or infrastructure to manage it. My spouse, two teenagers, and I stayed for four nights over the Easter holiday weekend. There were no luggage carts available on arrival, where we waited about 20 minutes to be checked in. The employees were mostly friendly, if harried. We called to get an extra blanket for our daughter, who was sleeping on the pullout couch and was freezing, only to be told they didn’t have any available. The walls are thin, so you will be immersed in whatever your neighbors are doing — the first night, we were kept awake all night by a blaring television next door (but when I mentioned this at the front desk the next morning, I was met with the human embodiment of a shrug emoji). Breakfasts were always meager and picked over. Oh, and the bed is horribly uncomfortable. I don’t think I ever slept more than two hours at a stretch. We picked this place despite the tepid reviews because they had a 2 br suite available, but I would suck it up and pay for 2 rooms somewhere nicer if I could do it over. A few weeks ago I stayed at a Towneplace Suites where they treated me like royalty. This Residence Inn treated me and my family like a mild inconvenience.
The staff were all very good at what they do. The food was great. Selection for evening food was awesome. Bartending service was also very professional. The pool is sufficient for cooling off. A couple of loungers to catch the afternoon sun. The gym was larger than most Hilton Harden Inn locations. Hotel was quiet. Great beds! There was a nightlight in the bathroom, which is always excellent. Nice big shower, well thought out, even with a little ledge to place your foot on when shaving legs. Excellent location, to airport and downtown. Rideshare provides easy access to most amenities in the area. This hotel has really good meeting spaces.
Sangat Baik
95 reviews
4.4/5
Harga bermula
RM 570
satu malam
Semak Ketersediaan
Anda Mungkin Menyukai
Hotel Dengan SarapanHotel Dengan Bilik BerkembarHotel Dengan 1 Katil DoubleHotel Dengan Kolam RenangHotel Dengan Pembatalan Percuma
Booked a 2 night stay again at Extended Stay America located at Columbia I-26. Room booked was for disability access as we were recovering from a leg injury but what happened when we checked in, we were given a room on 3rd floor. Front desk staff said there's no disability access room available even though it showed availabilities on booking page; the staff mentioned she'll refund us the money if we didn't want the room. Our room was all the way to the end too. We were too tired to go anywhere and chose to stay. Booking was made thru Trip.com and the capable support team noted the issue with room booking. They were very quick to resolve the issue we had too. Thank you ESA and especially Trip.com. You have the best support team!
I don't like leaving negative reviews because I understand things happen. Especially when I must say Embassy Suites has been our go to hotel. Unfortunately, we are going to have to switch to a different brand. It is understandable that hotel cannot stay “brand new” however routine maintenance of the rooms should be a minimum. The past few times we have stay it has been the same thing, the rooms have been run down. If it is not a newer hotel, the Embassy brand does not seem to do just a basic job of maintenance. Our most recent stay, the room was subpar at best. The bathtub was peeling, the furniture had so may stains on them my wife pulled the sheet of the bed just to sit on it, the wall paper had ripples in it, not bubbles but ripples. To top it off, we got bit by only what we can say were beg bugs. If it was for the poor maintenance, I would chalk the beg bugs up to what happens in the hotel industry, they are bound to happen even at the most expensive of hotels however, this hotel was so poorly maintained, it is more likely they have take not measure to control this. We have noticed this trend with older Embassy Suites Hotels, usually located in predominately minority populated areas. Really sad. The staff was nice and friendly but they can’t make up for the poor room. If we would have checked in earlier, we would have demanded a refund and went somewhere else.
The hotel meets expectations, housekeeping is the what makes the hotel. They without fail always are polite, helpful, & don’t have preferences to who they cater to. They seem to all be on the same page as in what needs to be done. The front desk is very helpful, courteous, & friendly. The only bad part is the hotel is pet-friendly for the entire hotel. I would have been impressed or please if there was at least one floor for people that like me are not pet-friendly.
We had a large group staying for an event at the State House steps and I can not praise the staff and Shelly enough! The rooms were clean, staff attentive and Shelly went out of her way to make sure our stay was perfect. Our group raved about the comfortable beds and cleanliness of the establishment. I would definitely recommend Staybridge Suites for your stay in Columbia.
We stayed at this property for 1 night on our way home from NY. It's in a convenient location with shopping and restaurants nearby. Our room was the standard Homewood suite. It was clean and well maintained. We did notice some noise from BWI Airport. The fitness center was larger than normal for Homewood and was pretty well equipped. The breakfast was pretty good and items were replenished promptly. We'd stay again.
Trip.com menyediakan pelbagai promosi dan diskaun untuk pengguna sepanjang tahun. Anda boleh semak halaman promosi untuk melihat promosi yang tersedia di Trip.com.