The staff were all very good at what they do. The food was great. Selection for evening food was awesome. Bartending service was also very professional. The pool is sufficient for cooling off. A couple of loungers to catch the afternoon sun. The gym was larger than most Hilton Harden Inn locations. Hotel was quiet. Great beds! There was a nightlight in the bathroom, which is always excellent. Nice big shower, well thought out, even with a little ledge to place your foot on when shaving legs. Excellent location, to airport and downtown. Rideshare provides easy access to most amenities in the area. This hotel has really good meeting spaces.
This hotel is absolutely top-notch – truly the best I've ever stayed in. From the moment I arrived, the staff were incredibly welcoming, creating a homely atmosphere that's hard to find. The rooms are spotlessly clean, and the lobby is impressively large and beautifully decorated. The breakfast offered is delightful. What really stands out is the outdoor patio - it's a fantastic space, complete with a cozy firepit and a grill, perfect for relaxing evenings. Staying here is a decision you won't regret. Plus, the hotel is surrounded by numerous dining options, adding convenience and variety to your stay. Highly recommend this place for an unforgettable experience!
One of the worst Residence Inns I’ve stayed at, and I’ve stayed at many. I’m a Marriott loyalist (platinum) and RI tends to be my go-to brand within the family, but I don’t think I would stay here again unless I had no other choice. This property is huge relative to most RI footprints but they don’t seem to have the staff or infrastructure to manage it. My spouse, two teenagers, and I stayed for four nights over the Easter holiday weekend. There were no luggage carts available on arrival, where we waited about 20 minutes to be checked in. The employees were mostly friendly, if harried. We called to get an extra blanket for our daughter, who was sleeping on the pullout couch and was freezing, only to be told they didn’t have any available. The walls are thin, so you will be immersed in whatever your neighbors are doing — the first night, we were kept awake all night by a blaring television next door (but when I mentioned this at the front desk the next morning, I was met with the human embodiment of a shrug emoji). Breakfasts were always meager and picked over. Oh, and the bed is horribly uncomfortable. I don’t think I ever slept more than two hours at a stretch. We picked this place despite the tepid reviews because they had a 2 br suite available, but I would suck it up and pay for 2 rooms somewhere nicer if I could do it over. A few weeks ago I stayed at a Towneplace Suites where they treated me like royalty. This Residence Inn treated me and my family like a mild inconvenience.
Sangat Baik
41 ulasan
4.5/5
Harga bermula
RM 888
satu malam
Semak Ketersediaan
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Booked a 2 night stay again at Extended Stay America located at Columbia I-26. Room booked was for disability access as we were recovering from a leg injury but what happened when we checked in, we were given a room on 3rd floor. Front desk staff said there's no disability access room available even though it showed availabilities on booking page; the staff mentioned she'll refund us the money if we didn't want the room. Our room was all the way to the end too. We were too tired to go anywhere and chose to stay. Booking was made thru Trip.com and the capable support team noted the issue with room booking. They were very quick to resolve the issue we had too. Thank you ESA and especially Trip.com. You have the best support team!
My boyfriend and I moved from Kentucky to Columbia, South Carolina and have been residents at this Extended Stay America for nearly a month now. The staff has gone above and beyond to make us feel welcome and to help us navigate a new town, with which we were unfamiliar. They know us by name and are always quick to ask if we need anything to make our stay more comfortable. I can't say enough about how fantastic the office staff is. There is hot coffee every morning and just an overall welcoming vibe here. I am so glad we chose this location to call home for this first month in a new town.
The hotel meets expectations, housekeeping is the what makes the hotel. They without fail always are polite, helpful, & don’t have preferences to who they cater to. They seem to all be on the same page as in what needs to be done. The front desk is very helpful, courteous, & friendly. The only bad part is the hotel is pet-friendly for the entire hotel. I would have been impressed or please if there was at least one floor for people that like me are not pet-friendly.
We had a large group staying for an event at the State House steps and I can not praise the staff and Shelly enough! The rooms were clean, staff attentive and Shelly went out of her way to make sure our stay was perfect. Our group raved about the comfortable beds and cleanliness of the establishment. I would definitely recommend Staybridge Suites for your stay in Columbia.
We stayed at this property for 1 night on our way home from NY. It's in a convenient location with shopping and restaurants nearby. Our room was the standard Homewood suite. It was clean and well maintained. We did notice some noise from BWI Airport. The fitness center was larger than normal for Homewood and was pretty well equipped. The breakfast was pretty good and items were replenished promptly. We'd stay again.
Bagus
82 ulasan
4.0/5
Harga bermula
RM 625
satu malam
Semak Ketersediaan
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4.1/5
Bagus
WWanda HWe arrived to a very pleasant desk clerk. When asked, he suggested several eating places nearby. When we returned and unloaded, I had to ask for my free water bottles as a Hilton Honors member. When we arrived at the tiny room, smaller than any I've stayed in under Hilton. We found the black out curtain was not there and could not close the side curtains far enough. There was an opaque curtain which anyone could see through from inside or outside. No way to block it. This was first floor. The front desk offered to move us and I suggested a handicap room as my partner on a rollator This room was better, but barely big enough to move rollator to other side of the bed. Bathroom was plenty big. However, adequate. Not like any other Hampton/Hilton we have stayed in.
KkaitlynTidak seperti keterangannya. Tidak ada sarapan. Meja di dalam bilik berdebu. Penyaman udara sudah tua dan berbau. Hanya untuk penginapan sebentar.
We checking in and they gave us a room with a nasty stain on the bed and it smelled like straight mold. We went to the front desk to get a different room and when we entered that room we were hit with another moldy smell and a disgusting room. Me and my wife decided we weren’t gonna stay here and went to go get a refund. We were there max 20 mins and when we went to get a refund and check out we were told by the OWNER that we were there for over an hour and all we could get was our $50 deposit back but not the $75 extra dollars that we spent to book the room. It was by far the NASTIEST place we’ve ever walked into.
PPengguna TetamuI have encountered this front desk women named (Patel) a couple times and both times she was extremely rude and nasty. I had a couple of rooms the day for my self and a couple guest. My guest who are not of Caucasian descent went to get in the pool and she kept harassing them more than once within 15 minutes of each other to leave the pool that comes with their stay. The open times a perfectly displayed on the pool from 10am to 10pm and when we all checked in we were told it was a hot day and the person who checked us in encouraged us to go swimming. We all went and brought swim suits and decided to go swimming. When my husband and I left my two guest were harassed over and over by her. Screaming the pool is closed I want to lock it and it was not even close to 10 oclock pm closing time. When my husband and I went out there no words from her at all. Very sickening to witness such behavior in an adult. Sad as well because she is Indian decent (non-Caucasian) descent herself so I would think she would know better to treat someone different because of how they look, and not to profile anyone which makes it even sicker to me. The rooms were very dirty, the tub had a black, dirt ring around it upon arrival which was the second room we asked to be changed from the first because we thought another would be better. (no refund or cancelation policy for choice hotels by the way, but with that being said do you really wonder why) They do have ”hot” breakfast, but you cannot take it to your room and it is very, very limited. All the vents were dirty, I mean filthy in the room. (I have pictures of all I am saying) Nothing wiped down, furniture falling apart carpets are not vacuumed. The carpets have a film on them I don't think they have ever been tended to since install, roaches and much more. You would think with such an outdated, falling apart place like that you would try to counter act it with Great Cleaning and Excellent customer service, but it appears they are trying to get you not to come back. No one has any name tags so you cannot tell who is who staff or not. At your own risk
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