Hotel berhampiran Bastei Köln, Cologne

Location was superb. Walking distance to train station, cathedral, shopping area… you name it. Staff were very friendly, breakfast was good. Pillow was a bit strange - just a flat square but room was comfortable. Little to no noise from the outside. Bathroom small but adequate. Was quite difficult to control water temperature but once you figure it out you’re all set. Overall a very good stay, would book a room here again

The pluses and negatives of this hotel are: Good Points: Premium location, the hotel is only a short 10 min walk down the hill and to the right from the station bringing you to a quiet courtyard 1 block back from the main Heumarkt square (left hand side of the square) A modern, boutique sized hotel Comfy bed Quiet from an outside noise perspective, especially given its next to the main bar / restaurant areas of Cologne Clean Negatives Pillows too soft Double rooms very compact with minimal storage space for luggage Walls very thin, you can hear every conversation clearly of your neighbours Continental breakfast at 15 euro was overpriced imo for the choice available if not included in room rate No bar/relaxation area to sit in, if you are wanting to use hotel facilities to relax No tea/coffee making facilities in room, kettle available on request Walk in shower was nice but as bathroom is so small you end up having a slippy floor, and be careful of the floor rails where the glass shower panel runs as raised and easy to trip over Mini bar was empty other than 2 complimentary bottles of water (not that we usually purchase from mini bar) but worth noting if you do Overall on a personal note we paid a high room rate for our particular 2 night break due to it been a peak weekend of events going on in Cologne which were unknown to us when we originally booked the flights and decided on this hotel. It was not worth 500 euros, I would say 350 / max 400, and this is mainly due to the location. Perfectly functional for a short break at the right price.

I stayed for 2 nights on a trip through Europe. The hotel is centrally located, just a few minutes walk from the beautiful Cologne Cathedral. What I liked: The great location. The friendly staff. Exceptionally clean. Great Breakfast with lots on offer. Easily accessible. The bed was comfortable. What I didn’t like: The room I was given was tiny with no window. It was so so hot and sadly that affected my sleep. The room had air conditioning but it didn’t work and just circulated hot air. However, the kind man on reception offered me another room, but I was already settled and for such a short stay didn’t want to pack everything up again. Regardless of that, I’d be happy to stay here again and the price I paid was incredibly reasonable, being so close to the centre of the city.

The hotel intown..easy access by walk to the main attraction.overall is good.

El hotel puede resultar un poquito extravagante respecto a la decoración y los espacios, pero el servicio es excelente, la disponibilidad del personal está muy bien, la habitación limpia, cómoda y con todo lo necesario para disfrutar si no buscas lujo. El desayuno buffet está muy bien, a mi parecer un poco costoso pero no hay nada que decir respecto de variedad y cantidad. Cercano al metro y a una distancia caminable de la Köln hbf y de sitios turísticos como la catedral, el río, etc. esto lo transforma en un buen lugar de base tanto para viajes de negocios (Köln Messe) o para turistear.

There was no air conditioning (AC) even though the hotel advertised as having it. Their excuses was that it was too cool at night to operate the AC for the hotel even though it was actually very warm outside. Translation: the entire hotel is either on heat or AC, they are too frugal to allow use of the advertised AC, or their system is outdated and does not actually work properly. Very hot and stuff room. The odd thing was is that the hotel lobby seemed to have AC. The hallways and room were uncomfortably hot. Upon checking in there was only a little bit of toilet paper was left on the roll. Fortunately there was an extra roll provided. Only a few sheets of Kleenex were in the box. Also, the hand soap dispenser was nearly empty. It seems not much care is given to the rooms between guests. On our last day the housekeeper knocks on the door early in the morning even tough the “do not disturb” sign was hung on the door. It was a basic room with furnishings that included a desk, a small round table, 2 small nightstands, a desk chair, and one sitting chair. There was no usable refrigerator, just a mini bar. The was only one suitcase rack situated in the closet. We had to use the sitting chair for our other suitcase. The beds were not too comfortable. Also the pillow case did not completely cover the pillow, so your head might rest upon the exposed portion of the pillow where the lasts hundreds of guest placed their heads. Bathroom was OK but a bit smelly. The shower had low water pressure. Some water will leak out under the shower door to the floor. Stepping over the high tub with a slippery shower floor is a bit precarious. Internet speed was 3.81 Mbps in both upload and download, with 8 ms latency. The location is near the chocolate museum and a good pizza and pasta restaurant is nearby. The cathedral is less than a mile away. At almost 400 euros a night, it was very expensive for a poor experience. Perhaps HN stands for “Not Happy.”

Die Lage ist gut, zu Fuß ca. 15 Minuten zum Dom, in einer einigermaßen ruhigen Seitenstraße. Zimmer sind sauber und gut ausgestattet aber klein. Hier sind wohl einige Häuser zusammengefügt worden, es wird deswegen wohl Unterschiede in der Größe der Zimmer geben. Schöne und große Auswahl zum Frühstück, welches auf der Website für einen unschlagbaren Preis inkludiert war. Tiefgarage gegen Gebühr vorhanden, zu breit sollte das Auto dafür nicht sein. Check In und Out hat wunderbar funktioniert.

We booked a last minute trip to Köln and booked a 2 double room. We had to pay €200,00 deposit in cash. There was no other way to pay cash. After we got the money we only get the money back when we don’t smoke in one the rooms. After we arrived we went straight to a rave party and came back to sleep 4hours and check out before 12:00. So we did everything as they asked but the receptionist said that we smoked in our room because they allegedly found ashes on the balcony of the window. We didn’t even openend a window and we ran out of cigarettes. I smoked the last one in front of their hotel. They took pictures of the balcony and showed some ashes. The picture could have been from any other room cause they all look each other. So we didn’t get our money back they called the police on us. Police says they can’t do anything about it and that we have to file a complaint. When we asked to see the previous pictures of the room from the previous guests they say they don’t check it every time. So how can they be sure it wasn’t someone’s else previously.

For my first trip to Cologne, my one-week stay at AMERON was delightful, so I hope I will be a returning guest soon! The hotel's location is perfect for catching different public transport means quickly and efficiently. The room was well-lighted, spacious, great for relaxing but also working, and had a pleasant modern warm aesthetic. The restaurant had delicious quality food (breakfast selection was very diverse, dinner too was always tasty), ”served” with a stylish and cozy atmosphere. The hotel's staff as well as the restaurant's staff were very friendly and had a lot of benevolent patience with my rusty German speaking skills! Communication was easy, professional, but also comfortable, in both German and English. Very happy with my choice, my heartfelt thanks to all the staff!

Our honeymoon trip took us here for the first night. We wanted to stop in Cologne to see some sights the next morning, This was a perfect location just off the motorway, and only 20 minutes back in to Cologne. When we arrived, the staff member that saw us in was pleasant, satisfactory English, but seemed to lack any personality, like she was bored. The restaurant in the hotel was closed when we arrived, when we queried this, we were told its a breakfast only facility. I asked for some recommendations for the local area to get some dinner, I was handed an A4 sheet with multiple eateries. My Wife and I like to read some reviews before going, and found only a couple out of the whole list was on Google or Trip Advisor, so not the most helpful. OK if your not bothered though. Dimitri Grill up the road, about 20 minute walk, I highly recommend this place! (Reviewed separately) The room was pleasant, odd shape, clean and comfortable. It had a safe, sofa and chairs, bed was hard, which was nice. The shower was amazing, could have stayed in there all day. The room however was only made up for one person, we had to call down to get more bedding and towels. These turned out to be single duvets only. The hotel don't stock double or king, only singles. There was a coffee and tea facilities however the kettle is only useable under the wall mounted TV, so the steam and heat goes in to the TV, the coffee was not nice at all, and again was only made up to be enough for one. Car park was odd, its free to get in with a barrier that goes up automatically when you move towards it, however to get you need a token from reception to leave. The staff did remind us of this, however there was no check on if we were guests or not. If your a light sleeper due to light, take an eye mask as the curtains are as thin as cotton. If your looking for a pamper, or some fluffy stuff, this is not the hotel. This is purely a business hotel, or a bed and go kind of hotel.