Hotel berhampiran DOMiD – Dokumentationszentrum und Museum über die Migration in Deutschland, Cologne

It was a very modern and clean stay. The room was nice and soundproof when the windows were closed. The bed was not the most comfortable bed for a hotel and a little noisy as if there was a plastic wrapping. So every time there was movement it would wake the other person up. But overall would recommend giving it a try! We are light sleepers and it might have been just the mattress in our room.

We booked this hotel for our first night in Cologne as my husband wanted to see the cars / Formula 1 memorabilia at Motorworld. As we were in Cologne without a car, we decided to book this car-themed hotel for one night. The room was huge - very comfortable bed and pillows. The location was good; we were able to easily navigate from the Central station to this hotel. The hotel has a car theme, and the designers really put a lot into it. From the hotel room ceiling to the elevator (we loved the vroom vroom as the elevator ascended to the floors), it was very cool. The Sunday breakfast was very expensive at 24 Euros per person, however it was incredibly plentiful and included sparkling wine to make Mimosas. There are several restaurants but they were all very busy on a Saturday night; if you plan to eat there, make a reservation. We were lucky to get a table, and if we had not, not having a car would have been an issue. We were happy to stay for a night.

It was a bit old, and the room was cold, but it was a nice hotel. Great location and view. Excellent and fast room service.

There was no air conditioning (AC) even though the hotel advertised as having it. Their excuses was that it was too cool at night to operate the AC for the hotel even though it was actually very warm outside. Translation: the entire hotel is either on heat or AC, they are too frugal to allow use of the advertised AC, or their system is outdated and does not actually work properly. Very hot and stuff room. The odd thing was is that the hotel lobby seemed to have AC. The hallways and room were uncomfortably hot. Upon checking in there was only a little bit of toilet paper was left on the roll. Fortunately there was an extra roll provided. Only a few sheets of Kleenex were in the box. Also, the hand soap dispenser was nearly empty. It seems not much care is given to the rooms between guests. On our last day the housekeeper knocks on the door early in the morning even tough the “do not disturb” sign was hung on the door. It was a basic room with furnishings that included a desk, a small round table, 2 small nightstands, a desk chair, and one sitting chair. There was no usable refrigerator, just a mini bar. The was only one suitcase rack situated in the closet. We had to use the sitting chair for our other suitcase. The beds were not too comfortable. Also the pillow case did not completely cover the pillow, so your head might rest upon the exposed portion of the pillow where the lasts hundreds of guest placed their heads. Bathroom was OK but a bit smelly. The shower had low water pressure. Some water will leak out under the shower door to the floor. Stepping over the high tub with a slippery shower floor is a bit precarious. Internet speed was 3.81 Mbps in both upload and download, with 8 ms latency. The location is near the chocolate museum and a good pizza and pasta restaurant is nearby. The cathedral is less than a mile away. At almost 400 euros a night, it was very expensive for a poor experience. Perhaps HN stands for “Not Happy.”

We stayed in the hotel for 4 nights for business in May. The hotel is pretty new - I think less than 2 years old. The rooms are quite big, with full kitchen amenities (fridge, washing machine, dishwasher, full set of glasses. The surprise was there was no kitchen roll for cleaning - all the apartments of these types of hotels have some cleaning paper. The location is very close to Koln Messe Deutz station, and we made easy travel arrangements by train to the Dusseldorf fair. The room is clean, the windows are opening (a big plus), and the façade is quite modern. The hotel is quiet, especially since my room faced the open courtyard, which was super quiet, even sleeping with open windows. Breakfast is OK, nothing spectacular, and I think a bit overpriced for the 23 EUR per person. The only problems we had were with sporadic services and some items in the room malfunctions: I had electricity problems with the power supply (caused by a defect in the dishwashing machine which could not be switched off - The fuse went off). I had a problem with the telephone. For every problem, I had to drag to the reception (unable to talk on the phone). The coffee in the room was delivered in the first few days, the next 2 days, and there was no new coffee pack (to make your French press). One day I did not have big towels delivered (the housekeeping did not replace the used towels on the bathroom floor, and I had to go to the reception to ask for them. I would give that hotel 3 stars, but the best surprise was the super fast internet connection (free). We had 200 MB/sec, perfect for surfing and streaming.

400e for 2 nights for 2 rooms is a crazy amount of money for an ibis Budget. Just paid 100e less for a Lovely house in Bruges! However, hotel prices in Koln were incredibly high family of 5 we had little choice . Did the job but certainly not worth that amount of money. It was clean, comfy beds and powerful showers as a positive. Let's be honest thank goodness it was at that price. Good location outside of the LEZ zone and a quick hop onto the tram 8 mins walk away.

Terrible experience at this hotel. No hot water on the first morning, took cold showers. Asked at the desk about it on our way out, and the desk agent pretended not to know anything about it, but that he would check and follow up with us. Returned that night, no follow up, so assumed all was fixed. 2nd morning, still no hot water. Enquired at the desk again, this time they acknowledged that the whole building had no hot water for the 2nd day. Desk agent promised follow up again, that management was discussing compensation. Pointed out that no one followed up yesterday, but was assured that he would. Returned that evening to no follow up from anyone again. At check out, asked what the resolution would be, agent didn't know we had any problem. When asked about the lack of hot water for 2 full days, the agent said we should have spoken to them at the time!!! I explained that we had, but he again could do nothing and promised a follow up by email from the hotel manager. Needless to say, that follow up never came again! I emailed their head office about what was going on with the problems at the hotel, and the complete failure of customer service. They replied to me that they were pleased there was a ”quick solution” of the problem!!! They didn't feel that there was any call for compensation for either the lack of hot water, or the hotels response!! They begrudgingly offered a €20 voucher toward a future stay! Lol. They clearly need that €20 more than me, they can keep it!! Find a different hotel to stay, the B&B clearly feels that the new Customer Service is No Service.

Very pleasant hotel for a one-night stopover. Spacious free parking. Friendly staff, both at reception and in restaurant. Nice room design, single room was spacious enough and bed fairly comfortable. I loved the restaurant: great food (in particular dinner, but free breakfast was quite nice as well) and they have nice outdoor seating (backside, away from the main street). Only downside was that they had major issues with air-conditioning and the whole system was not working (hopefully solved soon as I was told a technician would come next day). In the first room I got, the aircon kept making an annoying noise (even turned off). Fortunately, reception gave me another room (still no aircon but at least no noise). The last room on the 3rd floor had huge windows which could be opened like doors, so the room cooled down sufficiently during night anyway.

Nice hotel close to the Köln/Bonn airport. Big plus for the 24/7 free airport shuttle that gets you to and from the airport in less than 10 minutes. The staff is friendly and the amenities are good, with vending machines if you arrive too late for their nice restaurant. Definitely worth a visit.

The reason for the location of this select hotel in an area devoid of personality, tourist attractions or facilities is totally unknown to me. And to get to the hotel, from Koln central station you have to change several means of transport. The price is really indecent for what it offers. He tries to stand out but fails miserably. For a 4-star hotel, the rooms are small, with limited equipment. There is no minibar or mini-fridge, no safe for valuables. Even a wardrobe for clothes is not provided, instead you will find a sheath in the wall with several hangers. And the concept of the bathroom is totally impractical: open bathroom in the room, with all the steam that spreads in the room, without towel holders.There is no possibility of heating the room, or at least it didn't work, given that the outside temperature during the night was close to freezing. A big problem was serving breakfast: around 7 am it was impossible to find a single seat at the table. At check-out I was asked to pay for the room again, although I had paid at check-in and I also had the issued invoice. In short, there are much better places in this world to stay and feel welcome!