Hotel berhampiran KGV Erholung, Cologne

Sehr schönes Hotel und toller Blick vom Bett aus Nette Mitarbeiter und äußerst zuvorkommend Auf jeden Fall empfehlenswert

There was no air conditioning (AC) even though the hotel advertised as having it. Their excuses was that it was too cool at night to operate the AC for the hotel even though it was actually very warm outside. Translation: the entire hotel is either on heat or AC, they are too frugal to allow use of the advertised AC, or their system is outdated and does not actually work properly. Very hot and stuff room. The odd thing was is that the hotel lobby seemed to have AC. The hallways and room were uncomfortably hot. Upon checking in there was only a little bit of toilet paper was left on the roll. Fortunately there was an extra roll provided. Only a few sheets of Kleenex were in the box. Also, the hand soap dispenser was nearly empty. It seems not much care is given to the rooms between guests. On our last day the housekeeper knocks on the door early in the morning even tough the “do not disturb” sign was hung on the door. It was a basic room with furnishings that included a desk, a small round table, 2 small nightstands, a desk chair, and one sitting chair. There was no usable refrigerator, just a mini bar. The was only one suitcase rack situated in the closet. We had to use the sitting chair for our other suitcase. The beds were not too comfortable. Also the pillow case did not completely cover the pillow, so your head might rest upon the exposed portion of the pillow where the lasts hundreds of guest placed their heads. Bathroom was OK but a bit smelly. The shower had low water pressure. Some water will leak out under the shower door to the floor. Stepping over the high tub with a slippery shower floor is a bit precarious. Internet speed was 3.81 Mbps in both upload and download, with 8 ms latency. The location is near the chocolate museum and a good pizza and pasta restaurant is nearby. The cathedral is less than a mile away. At almost 400 euros a night, it was very expensive for a poor experience. Perhaps HN stands for “Not Happy.”

We stayed in the hotel as a family with 7 years old child without any problem. We didn't eat breakfast at the hotel so we have no idea about restaurant. Employees are kind and doing their best. Very good location. You can walk all the touristic places. We went to Cologne on December and it was cold. Whenever we felt cold, we turned to hotel for rest in 5-10 minutes. The best christmas market (Heumarkt) is near the hotel and you can use public transport in front of the hotel (if you need). Walk distance to the Dom Cathedral, Love Bridge, Chocolate Museum, Shildergrasse and all the christmas markets.

The hotel is located beside the train station. There are many restaurants nearby and the cathedral is not too far away. The staffs were a little weird. They tried to be funny but maybe something was lost in translation and made us feeling uncomfortable. One of the staffs didn’t understand our question in English, but instead of trying to understand our question, she insisted her answer which left us more confused. Another staff completely ignored us when we were trying to talk to him because he was “busy” doing something else behind the desk although he made a lot of uncomfortable jokes at the beginning.

Hotel ligt vlak bij de Dom en het centraal station in een rustige straat en beschikt over een eigen parkeergarage (tegen betaling) die wel vrij nauwe ingang en nauwe parkeerplekken heeft. We arriveerden tegen het middaguur; onze business comfort met 2 separate bedden kamer was reeds gereed. Inchecken verloopt snel en effectief in de kleine receptie. De kamer beschikt over een badkamer met baddouche en toilet. Er is een raam dat open kan. Ondanks dat de kamer aan de straatzijde op 1e etage ligt is deze rustig. Er is koffie thee op de kamer beschikbaar. Vlak naast de receptie ligt de grote ruimte waar het ontbijtbuffet met ruim voldoende keuze geserveerd wordt. Vanuit het hotel loop je binnen 5 minuten via de stationshal het stadscentrum met alle belangrijke bezienswaardigheden (waaronder de Dom van Keulen) in. Er zijn voldoende restaurants in de omgeving; het hotel heeft geen restaurant voor lunch of diner.

Closest location to Hauptbahnhof, the church, tourists spots, do not mind to ask the staff some more Should visit again Hhonors Thada

Location is about 10 mins walk away from the station (there an uphill but it is okay) the staffs are friendly and the room was good but the sheets and towels had stains on them. They also do not have a boiler sadly. View from hotel was good.

Sehr gutes, engagiertes und freundliches Team! Auch wenn nicht alles perfekt lief, würde es umgehend und freundlich korrigiert. Die Hotelzimmer (Superior) sehr komfortabel, dem Niveau entsprechend, sehr sauber. Die Betten richtig gut. Garderobe ausreichend groß für ein paar Tage. Allenfalls im Bad vermissten wir einen Vergrößerungsspiegel, einen sicheren Einstieg in die Badewanne (zum Duschen). Sind die Fenster offen, hört man deutlich die Innere Kanalstraße, aber das weiß man, wen man das Hotel ob seiner guten Lage bucht. Also keine Kritik! Die Lage sehr gut: 500m zur Aachener Straße, 1000m zum DB Bahnhof West/Venloer Straße. Das Frühstücksbuffet sehr, sehr gut, große Vielfalt bei absoluter Frische. Auch hier das Personal sehr freundlich und aufmerksam. Zu erwähnen der Gym und den Spa auf dem Rooftop, gut ausgestattet, Sauna muss man halt rechtzeitig anmelden. Insgesamt ein sehr empfehlenswertes Hotel ob Lage, Ausstattung und Service. Wir waren früher schon einmal dort.

For my first trip to Cologne, my one-week stay at AMERON was delightful, so I hope I will be a returning guest soon! The hotel's location is perfect for catching different public transport means quickly and efficiently. The room was well-lighted, spacious, great for relaxing but also working, and had a pleasant modern warm aesthetic. The restaurant had delicious quality food (breakfast selection was very diverse, dinner too was always tasty), ”served” with a stylish and cozy atmosphere. The hotel's staff as well as the restaurant's staff were very friendly and had a lot of benevolent patience with my rusty German speaking skills! Communication was easy, professional, but also comfortable, in both German and English. Very happy with my choice, my heartfelt thanks to all the staff!

Auf den ersten Blick wirkt das Leonardo Royal Hotel am Stadtpark in Köln sehr „klotzig“. Etwas nach hinten versetzt von einer Hauptstraße gelegen, wird kommt es einem wie ein Bürokomplex vor. Kommt man dann aber ins Hotel wandelt sich das Bild. Man wird in einer ansprechenden Lobby empfangen und trifft dort auch auf das sehr freundliche und zuvorkommende Personal an der Rezeption. Der Service hier war wirklich erstklassig, wir durften bereit kurz vor 12 Uhr einchecken, da das Zimmer bereit bezugsfertig war. Unser Zimmer lag auf der Rückseite mit grandiosem Blick auf einen See im Kölner Stadtpark. Das Zimmer selbst war sehr ordentlich und sauber und ausgezeichnet ausgestattet (Kühlschrank, TV, Kaffeemaschine, Tablet & WiFi und auch mit Schminkspiegel und Föhn im geräumigen Wannenbad). Erwähnenswert ist auch das sehr angenehme Kingsizebett mit toller Matratze (ich habe schon lange nicht so gut geschlafen). Das Frühstücksbuffet lässt ebenfalls keine Wünsche offen, ist sehr umfangreich, international und bietet alles was „State of the Art“ sein sollte. Das Hotel ist durch seine Lage unmittelbar im Kölner Stadtpark sehr ruhig. Fußläufig erreichbar gibt es eine Straßenbahnhaltestelle für den Trip in die Kölner City und ist somit ausgezeichnet geeignet für einen Städtetrip in die Domstadt.