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Quality Inn Concord Kannapolis
3.5/5101 Ulasan
Quality Inn - Concord 80,TRANSIT CT NW Concord, NC 28025 PLEASE READ, and Make your own decision. I've traveled a lot over the last 45 years and this hotel shouldn't even be listed as a Quality Inn !!! This is a very old 2 story property that was typical of early 70's has not been kept up. The lady at front desk was very rude and my stay was totally unimportant to her. Reviews that are posted about a ”good breakfast is totally a fraud” I asked about breakfast and was told by this front desk person that there will be ”bags of somthing you could eat avaliable on this table in the morning”. All welcoming areas one usually expects we're blocked off, no coffee in lobby either. Asked to view the room I was getting before I checked in ”I said I would not enter *clean room*, I just wanted to look”... was told emphatically NO‼️ Needless to say I refused to complete the payment for this ”reserved room” ! Called Choice Hotels customer service, cancled this reservation and had them find me another Great Room at a Comfort Suites on the other side of town. Customer Service was Outstanding as usual... the main reason I stay at Choice Hotels every time I travel ”47 nights in 2020 & 28 nights so far in 2021” Hopes this helps someone who reads these reviews. This is the longest one I have ever submitted.
SpringHill Suites Charlotte Concord Mills/Speedway
4.2/5101 Ulasan
I can't say enough good things about this hotel and especially about the staff. We had had reservations at another nearby hotel that was a) dreadful and b) had cancelled our reservations when we were delayed in arriving! After spending our arrival night in the miserably dirty, broken-down room we had initially reserved (they couldn't cancel that, as they had already charged us for that 1 night), we were stressed out about the cancelled reservation and the nightmare room and the impact all this was having on our plans. By the time I called SpringHill Suites, I was practically in tears. So many other hotels nearby were fully booked for the weekend. We were in the area visiting our grandkids, and had arranged to spend the day swimming with them at our hotel. But we now had to check out of the bad hotel by 10 am, so we didn't even have a room after that-- much less a pool! I explained all that to the incredibly helpful desk clerk who answered, and begged her for a room and early check-in, if possible. Fortunately, she and the housekeeping staff at SpringHill Suites REALLY came through for us. They got us into a room there by the time our grands arrived around 10:30 am. And in doing so, they earned our business from now on. The room was exquisitely clean, everything worked well, it was nice and quiet, and it had everything we needed. The walk-in shower was a wonderful bonus, since I am disabled and have trouble using a tub/shower combo. And they put our weekend trip for our granddaughter's 4th birthday right back on track. That kind of customer service, care and concern is PRICELESS these days. Give them your business. They'll work hard to please you and, if you have a problem, they'll do their best to help. We're proof of that!!!
Hampton Inn & Suites Concord Charlotte
4.3/5100 Ulasan
All of the staff members were pleasant. I had a great experience and would definitely recommend them for future travels.
Holiday Inn Express & Suites Concord
4.2/562 Ulasan
Let me start by saying that the front desk staff was awesome. Courteous, efficient, and on point with their service. It was all downhill from there. The ”breakfast area had all the tables and chairs pushed up against the wall, so they could not be used. The coffee machine was gone, the cooler with cold drinks (for purchase) was empty, the ice machine unplugged, the pool was closed, the workout room was closed....ALL IN THE NAME OF COVID. To top it off the person ”serving” breakfast had not one, but two electronic devices occupying her time, and interrupting her resulted in the rolling of her eyes. No, ”can I help you, please, or anything that resembled customer service. She'd slowly get up and say, ”What you want?” To which we had to ask what the options were. No juice (juice must cause Covid), self serve coffee was available, so why not during the day and in the evening? The one table that was too large to push against the wall was kept dirty so nobody would want to use it. Sharing an elevator with another guests, I commented on how rude the attendant was. The other guest laughed and said, ”Ha! She's in a good mood today, you should have been here yesterday!” I also greeted the cleaning lady with a ”Good morning” only to be me with a glare. I stayed 2 nights for business, but would have switched if it was an option. Using Covid as an excuse to cut your services is abhorrent. Other hotels in Charlotte are offering all amenities, but with caution. The place is a joke, and I will NEVER come back. NEVER!
Embassy Suites by Hilton Charlotte Concord Golf Resort & Spa
4/597 Ulasan
The hotel wasn’t very busy which was nice. You do have to pay to have a car parked there as an additional charge. They have a free happy hour and snacks every night which was very fun. Being there during the holidays affected the hours on some of the amenities.
Courtyard Charlotte Concord
4.1/597 Ulasan
Ia tenang, cukup bersih dan daftar masuk/keluar sangat mudah. Bilik itu bersaiz sederhana dengan bilik mandi sederhana. Dinding sangat nipis, palam alur keluar dan beberapa lampu tidak berfungsi. Bahagian terbaik penginapan saya ialah katil. Ia sangat selesa dan saya tidur dengan lena. Ini adalah penginapan yang baik untuk perjalanan yang cepat.

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