Mirador Hotel

I live in San Pedro and have been a PR since 2014. I'm proud of Belize and always speak highly on how BTB has helped make it a better place to stay when visiting. I've seen how you've made a difference in PG, Hopkins, and San Ignacio. I've gone with TripAdvisor since it's the suggested site by BTB to locate hotels when visiting new cities in Belize. My Husband and I wanted to see Corozal for a new location to live. With San Pedro becoming overcrowded, it's time to head to the mainland and find a quieter location. I went to TripAdvisor and since we were taking the water taxi, Mirador Hotel looked like a nice place to stay with the restaurant just downstairs. The rooms looked well maintained and the distance from the dock to them was close. Once we disembarked from the water taxi it was a short walk to Mirador Hotel, just like TripAdvisor said. However, we passed the Chinese restaurant, and it was closed and had been for some time from all the dirt inside. We got to the security gates at the door and Richard let us in. The lobby was clean with a table to sit at. The front desk Lady was sweet and because I had asked for a room where I wouldn't be doing a lot of stairs, she gave us a room on the 2nd floor. We headed up and opened the door to what would become the first room of 3 we had to go through to find a room that was working. The first room we were put into, the TV had no channels of local news so we could hear how the weather was and if there was anything happening in Belize, we should be aware of. We were told that there was no local channels. If you wanted to watch TV, you had to use your own passwords to your accounts because it was a "smart" TV. I went in to take a shower. Only to find that there was no water to the handle that was marked 'hot' water. The toilet was a step up from the bathroom sink. Let me go back here to explain the layout of how you get into the bathroom completely. You walk on one level in the bedroom. To get into the bathroom you step up to get to the sink. To the toilet, you step up again. To get into the shower, you have an edge and small opening to get into the shower. Keep in mind, you must get around the toilet paper holder, that is empty, to get into the shower. There is no way to sit on the toilet straight. You must sit on it sideways. We contacted the front desk, not by phone in the room but, my husband had to walk downstairs to get Melissa to come up and see for herself that there was no water coming from the hot water handle in the shower. She took us to another room but had to go up another set of stairs to the 3rd floor. I had to get dressed, gather up all of our stuff because my husband had gone with Melissa to see the next room. Once I got up there, my husband found that the A/C didn't get cold. Once again, he headed back downstairs, 3 flights of stairs, to have Melissa come back up and see that the A/C wasn't working. Keep in mind, it's now around 7pm and the

This is one of the worst hotels I think I have ever been in. I knew the room wouldn’t have air conditioning; but I was not prepared for the horribly moldy smell. TV didn’t work, the Wi-Fi was so bad, streaming not possible and of and on all the time. The ONLY positive thing was nice staff.