I stayed here with my family for vacation. We paid $200 for this suite. Unfortunately, it was not a suite at all. The bed was made but it looked like someone had just been sleeping on it. There were wrinkles everywhere. A suite has a room that divides the couch from the bed and this was not the case. The couch and the bed were all in the same room, it was just a large room. There was no privacy. There is supposed to be. We stayed because it accommodated 5 people, however, this was very uncomfortable without the separating wall.. From the beginning we stepped in, the hotel and room smelled funny. I realized later that night, it was MOLD. I am allergic to mold! It was very difficult to sleep as I tossed and turned with this smell and my nose was clogged up. My 3 year old is also allergic and had a congested nose as well. The mold was already a bad experience, however, what was even worse was the bathroom. There were paint stains all over the wall and floor. The bathtub paint was chipping off on the exterior and interior. When you take a shower you can fill the chunks of paint missing on your feet. It was hard and embarrassing as this was a vacation for my parents who are 70 years old. How can this be worth $200? The sink had dirt all over it. Please take a look at all my photos and zoom in. It was not sanitary. Also, there was a USED bath soap in the bathtub!! And when we opened the safe, someone had left their shoes behind and we turned it into the front desk. This hotel is NOT doing their job checking the rooms, sanitizing and removing the mold. I will be reporting this review to Groupon and IHG. I would like to see what you can do about my stay and provide a refund. If you were staying with your family here, you would not have wanted to be here! It was dirty everywhere. This room needs to be considered out of order. The entire tub should be replaced, the tiles, the walls, it needs to be cleaned or replaced. You should not give a room that has just been set on and someone else old shoes!
Bagus
96 Ulasan