Ulasan H10 Suites Lanzarote Gardens

Excellent hotel with excellent location located.near to sea. Extremely clean & comfortable . Upon arrival we were warmly welcomed by the friendly reception staff Kavier . Would definitely recommend this hotel to everybody! It's a true sample of excellent hospitality.

Good food, friendly workers and good ambience

La comida muy básica y las instalaciones me falto un ascensor, supongo que para la gente mayor los ubicará en el bajo.

酒店對面有超市、很多餐廳和租車店，離海灘也非常近！非常方便！酒店內設計了很多小童遊玩的設施，晚上有為孩子準備的演出，適合帶孩子旅行的家庭！酒店離各個景點的距離適中，離機場也不遠，建議租車遊玩

An honest review from a Family of 4… We recently stayed whilst it was Half Term, and while the overall experience was positive, there are some significant drawbacks worth noting, particularly regarding the food and amenities. First, the good: The hotel itself is well-maintained and clean, with friendly staff and comfortable rooms. The location is convenient, and the facilities are generally well-kept, except for those mornings you arrive for breakfast and there are still drinks from the night before on tables at the pool bar area. I would strongly advise against paying for anything beyond self-catering. The food provided in the all-inclusive package was a big frustration for us. It was repetitive and tasteless, and one evening, the main meal option was what you can see in the picture! Yes, there was more choice, but this particular selection was appalling and far from acceptable. The children’s pool is another issue. I had read reviews mentioning it was cold, but it truly is Baltic. This is far from ideal for younger children, who found it difficult to enjoy the pool due to the temperature. Additionally, the drinks seemed watered down, which was quite disappointing. Given the cost, we expected much better quality. In summary, a good hotel for a basic stay, the all-inclusive package is not worth the money. Stick to self-catering and explore local dining options instead.

Our first family holiday and we were not disappointed at all! A welcoming and friendly reception team guided us through our stay and answered any questions we had on arrival We had booked a family suite as we were traveling with a 1 year old and I can honestly what a fantastic room! Newly refurbished it was ideal! Clean spacious and the little kitchen area hidden inside the cupboards was perfect for keeping our little boys snacks and yoghurts cool and making up his milk. Another highlight I really liked was the two Sumner’s on our terrace which meant when my little one was having a sleep I could sunbathe and wasn’t missing our on the sun Pools were fabulous one heated one not but didn’t make a difference to us and a little splash pool for non swimmers! Pool area clean and tidy and well Cared for. Entertainment staff were second to none. Baby club allowed you to take the little ones into play for short periods or drop off and leave for a little while and they staff were all great with the kids. In the evening the mini disco was idea for children and then the shows after. Food was delicious! Great selections of fruit vegetables and meat especially local caught fish. And kids section as well each day varied and the chefs were friendly and informative At this point I want to make a special mention to Orianny one of the waitresses My little boy took a real shine to her and she made special efforts to come and see him and she really is just a lovely kind soul and we appreciated everything she did for us. The gym is fab not massive but every bring you need to work out otherwise there is some great places to go for a run outside the resort Costa Teguise itself is a lovely area and we all felt safe walking around. It’s really close to the beach and supermarket and also to some great little attractions including a local aquarium (your ticket lasts all day so you can go back and forth) and also a great crazy golf course. We are in process of booking again already and can’t wait to go back Thank you to everyone

We are coming to the end of our week here as a family of three, with our 3 year old daughter. We have generally been really pleased with the hotel. We had a family suite and had emailed in advance to ask for a top floor room with a reasonably sized balcony. We were really pleased with our room. There is an impressive amount of storage so we’ve been able to keep the space tidy, and the balcony has been great for a standard room - in the corner so very sheltered from the wind and it also has a sunbed. We are grateful to the hotel for arranging this for us as there are clearly other rooms on the top floor with smaller balconies. Room is well maintained. It is not one of the most recently refurbished ones and to be honest, I am pleasantly surprised that they feel the need to refurbish these rooms already as they are of a good standard. The location is good with lots of restaurants and shops nearby, and a few mins walk to the beach. There is also a bus stop to Arrecife and Puerto Del Carmen right in front of the hotel. We are staying half board. The food is reasonable but nothing special. After having dinner in the restaurant on the first night we chose to have breakfast and lunch instead. As others have said, the restaurant is busy, noisy and chaotic. So we’d much rather eat out in the evenings and have a bit of peace! Although the hotel caters well for children and provides plastic cups, plates and bowls it doesn’t provide any cutlery for children which is strange so I’d recommend bringing this with you. It’s very difficult for a 3 year old to use an adult sized knife and fork! The staff are hard working but it does also feel a bit disorganised, for example we have noticed several times that cutlery and crockery has run out and people have had to wait for this to be replenished. The entertainment is not our cup of tea, it never is, and it’s very loud so that’s one slight drawback for us but we did book knowing there would be entertainment. You can’t escape it during the day unfortunately if you’re at the hotel, and sometimes we’ve heard it from our bedroom at night. The playgrounds are excellent. Pools are a bit cold. Temps vary from 24-26 for large pool and 25-28 for baby pool. It’s been exceptionally windy while we’ve been here which hasn’t helped. Other points to note, drinks have generally been good and staff helpful. In general I would recommend this hotel, but I wouldn’t return as the weather really has not been good enough for us to make full use of the facilities and from what I can gather it’s pretty normal for this time of year.

We had an amazing holiday at the H10 l, I saw a number of negative reviews beforehand and it seems that these are just from life’s moaners. Firstly on the negatives from others: Pool - yes it was chilly but didn’t seem to be any different from any unheated pool and fine once you got used to it. It certainly didn’t seem to put anyone off as it was always buys Food - we were not all inclusive but had breakfast and lunch in the restaurant and went out for dinner. You can swap dinner for lunch at the restaurant directly at lunch time which was great. The food wasn’t gourmet but they had a good selection and variety and was the level you would expect from an ‘all inclusive’ in Lanzarote. Sunbeds - absolutely fine no problems, the only time we struggling a bit was when we were out for the morning and came to the pool at 3pm. Other points Kids club - this was fantastic for our confident 3 year old. You can book them in for the full week (mon - sat) and this resets every Monday. So on the arrival on Monday you can put them down for the full week. Entertainment team: they must have been exhausted at the end of the day, constantly on the go with activities, kids club, nighttime events. Our 3 year old loved the mini disco!! Room: had all we needed, my only 1 minor negative I could think of was that the kids bed was in the living room with 2 walls of patio doors. Wasn’t a problem for us we just switched her to the bedroom and one of us slept in there too. We had an adapted room on the ground floor directly facing the restaurant and were surprised how quiet it was (especially from 10:30 when the pool bar closed) Reception etc: we paid for a late check out but we couldn’t confirm we could have this until the morning of our departure. We paid 50 euro to check out at 6pm which was a life saver to be honest with a small child. Overall I would judge a holiday/hotel on would I return to it and yes absolutely without hesitation we would return to the H10, I wouldn’t do all inclusive in lanzarote anyway due to huge amount of restaurants and bars within a few minutes and the relatively good prices. I’m sure we will be back at some stage in the future!

H10 Suites Lanzarote Gardens was a great resort. All the staff were really friendly and were great with my child (4 years old). The hotel was very clean through out, from our room to the entertainment and communal toilets around the resort. Great food options and the salad bar was really good. It was noisy at certain eating period but this is to be expected with a hotel that caters for children. Again, the staff were great and attended to our needs. My daughter has a milk allergy and we were able to speak to the chef at every meal time to ensure it was suitable. There were lots of options. Kids entertainment - the mini club was excellent considering there was a lot of children in there at the time they were very good and patient and kept them entertained. The evening showings were exceptional. A good variety of shows and you could see that staff (same staff as the kids clubs) really worked hard to ensure the shows were flawless. Hats off to them. I really don't have anything bad to say about the hotel experience. We as a family had an amazing time!!!

Jet2 were faultless with every aspect of our holiday, however the food in our hotel 'Lanzarote Gardens' was rubbish. The 'hot' food was consistently luke warm at best. The food sits under warming lamps and on hot plates, but still the food is cold. I ended up eating salad. The room in the hotel was great and just as advertised. The hotel had a large pool which was cold/freezing and a medium pool for adults which was warm. I don't understand why one pool is so cold. The pool also closed at 6pm which is too early and no inflatables allowed unless they are for kids like ring, etc. I would no go back as the food was awful, not only in the restaurant but also in the poolside bar.

A great family hotel in a perfect location. The staff at the hotel are great, all very friendly. A special mention to Javier at reception, he is so friendly, really helpful and knowledgeable about the local area. Thank you for all your help and advice during our stay! The pool area is great, my 5 year old loved all the slides! I saw a lot of reviews regarding the pool temp and it being cold….its fine once your in! and actually really refreshing when it’s hot. The pool bar is great during the day, you can get drinks and snacks! The ice coffee is delicious! The only issue around the pool was the sun beds! Plenty to go around but as usual people would put their towels on sun beds early and then wonder off for hours! It did say this was not allowed and items would be removed but this was not enforced unfortunately. The hotel room is very spacious and clean, we even had a double balcony! I did find it very noisy not only from the guests in the room above but the pool bar, although we were not that close to the pool bar they had loud music playing every night till around 11, if you were in the pool bar the music was so loud you could hardly talk and once back at our room we could still hear the music, luckily this did not stop my little boy from sleeping as he was so tired every night but was annoying. I think especially for a family hotel this needs to be turned down! We found the food to be good, every night there was plenty of choice and something for everyone, fresh fruit and salad, they even have a separate area for children and a different theme every night. Depending on the time we went to breakfast/ dinner it could get very busy but the staff worked really hard to keep everything topped up and clean! Overall we really enjoyed our stay and would not hesitate to recommend to anyone looking for a lovely family holiday.

The hotel is in a great location - 5 minute walk to the beach, 10 mins from the main area for restaurants/ bars. Facilities particularly for children are incredible. Hotel is really clean and the staff are amazing - animation team was one of the best especially for children, waiters/ waitresses efficient and friendly, cleaning staff - can’t fault however the hotel food is really, really letting the hotel down. The restaurant really isn’t big enough for the number of guests and the choice of food is really not extensive enough particularly in an evening. We are not fussy eaters however there were several times that we really struggled to pull together a decent meal, we could usually get plain pasta to which you could add cheese or a plain tomato sauce or chips but it was all a bit bland and fairly tasteless!! I like to come on holiday and have the luxury of not having to cook and clean but this was not luxury and more like a school canteen! The food was edible but not enjoyable and that’s the huge difference. Our room was clean and functional but looking a bit tired (I believe some of the blocks have been refurbed but Tenerife where we were isn’t one of them). The kids pool is icy icy cold, the other pool is warmer but really deep, I’m 5ft 3 and could stand on tip toes. Our 4 year old refused to stay at kids club but the resources seemed amazing, staff also so lovely. Also check your bill, we had drinks added which we hadn’t ordered, we had to dispute and they got the receipts out (which weren’t ours) . If you have younger children and went b&b then this hotel is a good option otherwise I wouldn’t recommend.

When looking for our first family holiday with our 3 year old I was seeking somewhere which did a kids club from 3 (most are from 4). Long story short this is a great hotel. Massively child focused, clean, tidy and well run. Read on for the long review..... Complex This hotel has everything. A large reception area, reasonable sized bar/seating stage room for evening entertainment, a pool bar serving hot/cold snacks and icecream as well as obligatory cocktails. A large restaurant serving breakfast, lunch and dinner for extended time periods (lunch till 3.30 for example). 3 pools, games, evening entertainment, bar with TVs, pool tables, ping pong, spa, kids club, tennis, football pitch, parks and accommodation of course. Entertainment The Blue Team offered nightly entertainment which was really good. The same team also offered games throughout the day and facilitated kids club. Daisy the mascot came out a few times a day much to the kids delight and there is a kids mini disco and Certificate presentation for the winners of the games throughout the day. Food Many reviews on here deem the food poor. Now we were all Inclusive but knew in advance we would eat dinner out 2/3 nights. On the nights we ate at the restaurant we found there was a good variety every night. The food was hot. It was replenished frequently. There was a salad bar and dessert bar (amazing) every night. Each night is themed by a country, plus there are some standard options such as a meet and rice mixed dish (meat varied each night). Lunch was generally leftovers from the night before as well as staples such as rice dishes, potatoes, veg and the cold salad, pasta, ham, bread rolls and cheeses. Breakfast was hot or cold foods, cake, pancakes, fruits, yoghurt etc you would struggle not to find a good breakfast. Dining area Again many reviewers explain the chaos of the dining room. It's basically canteen style. It is chaos but that's customer chaos and not staff. We found the team very efficient cleaning tables and floors quickly and the turnover was high. You have to book in advance except on the 1st night. The chaos comes from people who allow their kids to run around, scream, throw food and generally display no manners. There was very much a feel in some cases that some parents had booked here so they didn't have to actually parent their kids Spa I booked the special. 50min Indian head massage and back massage. €57 price was reasonable. The treatment room was relaxing and they also had a double treatment room. I'd recommend booking 2 days in advance but they will offer to call if they get cancellations. My treatment was lovely just the right pressure and very relaxing. Kids club This was the selling point for me. As a 1 child family I wanted our little one to have the chance to play with others. The kids club offer something for 3 age groups and 2 sessions a day (except sundays). Each age group has their own designated and age appropriate room /outdoor play area in a

From the moment we arrived at reception we were made to feel welcome by the good reception staff. Excellent hotel, clean and a good location. All staff are very friendly but I have to mention the entertainment staff, special shoutout to Amanda. The guys are such hard working group, they had competitions for adults, such as bingo, sjoelen, darts, quiz, etc. Thank you for a nice stay!