Pengguna Tetamu
22 Februari 2025
The location of the hotel is very good and the rooms are clean, even though the hotel is worn out. When talking about service everything was awful, the personell from breakfast was very rude and arrogant( one of the bartenders was friendly, the other one screamed at me because i asked for extra honey for my coffee. He said “ i m not payed for this”. The highlight of the trip is that I have developed the worst stomach bug/ infection I have ever had. For 3 days I had the worst feeling in my entire life. I soon found out that on the floor that my room was located everyone was puking and feeling ill (all of us thought is from their breakfast eggs). My parents asked at receptiom for some simple rice and simple food because there were so many people ill. They just said “ it s a viral infection that is lingering in Courchevel and we can t help”- ZERO empathy, Zero help from the staff. It wasn t viral because unfortunately I had to be transported to Alberville hospital because i was heavily dehidrated and the doctors said it s obvious a bacterial infection taking into account my blood tests. I ve never seen so bad service in my life talking into account the price of the hotel and the number of stars. I recommend this place for the location and the terrace/ restaurant behind the hotel for the view/drinks and nothing more, most probably it s the only reason people come here. Ps: i had to buy a water heater and boil myself rice for everyone because they couldn t even do such a little thing for the MANY clients that were very ill om their premice. I hope they learn something in the future taking into ccount the potential that the hotel has.
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