Wyndham Grand Vedana Ninh Binh Resort

This place is really a mess up… Check in they don’t have any organization, we can’t stay lined up for check in, Asians guys they don’t have a good behavior that’s why nobody respects any line… Our room it was dirty with some mosquito, nails, and hair on the ground… Refrigerator was missing in our room… Swimming pool area don’t have any umbrella…they just have a big roof with some chairs and everyone stay there together without any privacy… Restaurant is totally Asian style, nothing western to eat… Breakfast the quality of the products is really so poor

phòng ốc tòa cũ, thiết bị đã cũ. bàn ghế ngoài ban công đã gỉ sét, mốc. Đồ ăn bình thường, không hợp khẩu vị vị trí quá xa trung tâm, đường đi khó tìm trên map, cảnh view bình thường, dịch vụ cũng bt. nói chung là so với 5 sao thì tôi thấy chưa xứng, khá thất vọng.

It may have the Wyndham name but it doesn’t have the standards and services of any of its other properties. From entering the reception you would believe it is indeed a 5 star resort from the beautiful decor, but unfortunately thats not the case. There needs to be a clear and concise idea of who the target market is for this property. Is it a luxurious retreat submerged in nature, offering peace and tranquility? Or is it a KTV and disco party hotel that blasts out music next to the newly built luxury huts on the lake? I cannot fathom what management are thinking, how on earth would you give the go ahead to have Vin-house music blasting at sunset until 10pm (while people have escaped the city to get away from these very noises?). Please sort out the pool area, so much money has been spent on building that pool and you’ve totally butchered it. There’s about five different kinds of chairs made from different materials shoved messily at the back of the deck. Why is no one making the area look clean and appealing? The huts (while aesthetically pleasing) are very disappointing. They have been placed in the noisiest part of the resort with no soundproofing. You can hear people talking, singing, shouting - you name it you’ll hear it. Forget trying to have a relaxing moment watching the fish as the sun sets because apparently you need a Vin-house rendition of Barbie girl.