Hotel 5 Bintang Terbaik di Cuzco

Cusco, Peru was the first leg of our first trip to South America and the Palacio del Inka hotel/spa made our first week so memorable. Months in advance prior to our arrival, Emerson and his fellow colleagues on the concierge team worked with us to select tours/excursions (through their travel agency partner Venturia) that were right in line with what we were looking for. Upon arrival, the hotel’s check-in process was both efficient and welcoming and everyone on the staff (including the GM) came out to greet us. The bar and restaurant staff learned and used our first names all week and that really made us feel at home. Plus, the food and cocktails were both top notch! The bartender also gave a terrific pisco sour making lesson while we were there. Make sure you ask about that activity! The hotel is beautiful and this property has one of the best Luxury Collection hotel spas that I’ve ever been to (a great variety of treatments and water therapy stations). The former mansion that this hotel now resides in also has a rich cultural history and a wonderful collection of artwork so please take their property tour while you are there…you’ll be glad you did. Overall, I want to say that every aspect of the Palacio del Inka experience was absolutely amazing and we highly recommend it for your stay in Cusco.

The best hotel experience for me in all of my travel. The saying you get what you paid for is so accurate. Yes, it’s pricey to stay here but boy is it worth it. This hotel is truly a paradise and oasis for your long day of traveling and hiking. First the hotel is beautiful and centrally located. There are so many activities and amenities that the guests can participate in the hotel. We did the hotel tour and interacted with the baby alpaca. Second, the room and the amenities provided in the room were so carefully throughout. The food during breakfast was great and there were varieties. But what truly make this hotel stand out for me is the staff. From the bellboy, to the front desks and the servers.. all the staff treated all the guests with care. We had an issue with our pickup at the train station (no fault of the hotel or us) but they were very apologetically about it and the staff wanted to make sure we were ok which we were. All in all., if you have the money to spend.. stay here. It was such an amazing two nights experience for my husband and I,

If you are looking for the best of the best, look no further! This was by far the most amazing hotel experience I have ever had in my international travels. The staff are incredible. They are so welcoming, caring and very helpful. The attention to detail is very impressive. Everything is done to perfection! It was such a wonderful experience to be in such an extraordinary setting. To be able to enjoy the hotel’s magnificent historic artifacts and art was an honour! I greatly appreciated having a private tour with the hotel’s art historian. It was fascinating! The location was perfect! Everything was within easy walking distance. Thank you to all for a memorable experience!!!

In addition to Fabrice ROBERT's opinion of October 3, 2024, the SPA is noted for its poor management of its customers. We came to this hotel twice (Room 212 on the nights of October 1 and 2 and Room 114 on the nights of October 4 and 5) and we were never able to push the door of the SPA because our appointments were canceled at the last moment without any valid reason. Not to mention the luggage service which had difficulties finding our suitcases left in storage for one night when our 2nd stay arrived. Such services are unworthy for an establishment of this 5-stars hotel category. In conclusion of great inequalities in services according to the services concerned in this Hotel.

Arrived at midday. Room available 15 minutes later. Nice room if a little warm. Nice bathroom though shower in bath with high side. Breakfast good. Boxed breakfast for early leaver could be booked the day before. It was not so good. On return after the Inca Trail, luggage was in our room. Room was an upgrade with a seating area. Bathroom very nice with freestanding bath. Excellent location.

We did what is likely a usual Peru trip - Lima, Sacred Valley, Cusco, Machu Picchu. The Palacio Nazarenas was our favorite hotel. Rooms were well appointed, very elegant (+ oxygenated). Best restaurant in the town as far as we could tell, and one of the best of the trip (other than the Lima world famous ones). Great location, quiet, great front desk.

Great hotel, staff & location!! Wish I stayed longer!! Breakfast was complete & even accommodated gluten free! They open super early for those leaving for excursion at 4am!! Everyone was amazing & very friendly. Room was exactly what we needed, comfy bed & spacious bathroom!!!

엄마와 함께하는 여행이어서 엄선했습니다 숙소 컨디션은 매우 좋았지만 새벽에 추운것이 조금 힘들에요 히터를 제공해주는 친절함이 있지만 고산병때문에 자는데 어려움이 있었어요

Loved their coffee and breakfast! Staff are very nice and helpful. The location is also good. Close to center but not too busy.

This is a beautiful building in a great location. The doormen and reception staff were very friendly and helpful. The room was spacious and clean with most amenities. I was however quite shocked to find paper cups in the room to drink tea from. I’ve never come across that before! I had to put one inside another so’s it didn’t bend when I picked it up. The bed was large and comfortable although it was quite noisy from very early in the morning as breakfast starts at 4.30. Breakfast was adequate although we found it hard to get orange juice. Papaya was the juice on offer . The bar and restaurant were very good. A great hotel in a great location to explore Cusco.