Hotel 5-Star di Melaka State, Malaysia

The rooms were poorly maintained for a 5-star hotel. I was shocked with the amount of mould growing on the grout and corners within the room that were not scrubbed. It’s clear that the cleaning policies were lacking at this hotel. Swimming pool water was dirtier than usual. If you look into the pool, you’ll be able to see black coloured particles floating in the pool. Breakfast wise was normal, nothing much to rave. Spread was a 3.5/5. Quality wise was 3/5. Their nasi lemak rice was bland, without any coconut fragrance. Disappointing for the fact that it’s their national dish. There’s no live eggs station due to the sheer number of guests having their bf in one large hall. Quite a disappointing experience overall but for the price paid, I can’t complain much.

I really loved staying here! The staff were friendly, helpful, and attentive. 👍🏻 I forgot to request room decorations for our anniversary in advance, but fortunately, the staff were kind enough to accommodate my request. They surprised us with simple decorations and a complimentary cake, which made our special day even happier and more memorable. 🥰🎂 A special shout-out to Ms Ima, Ms Izza, Ms Aisha & Ms Betty for your great service. 👏🏼👏🏼 Your kindness truly means a lot to us. The room was spacious and clean, and the bed and pillows were very comfortable. We also loved the view! We were lucky enough to enjoy views of the town, the sea, and the surrounding Klebang area. 🌊✨ Lastly, I really loved the breafast options & taste, it was variety and good quality of food 😍 I would definitely stay here again and recommend this place to others. Overall, I’m very satisfied with my stay. ❤️

Overall, I really liked this hotel with its strong Nanyang (Southeast Asian) charm. From the exterior to the room decor, everything felt great. It's within walking distance to attractions and close to the TBS bus station, just a fifteen-minute drive away. However, there were a few things I wasn't happy about: 1. I didn't realize beforehand that breakfast here is à la carte and only starts at 7:00 AM. It also takes a while for the food to be prepared. Since we had already booked our bus back to Kuala Lumpur for 9:00 AM, there was no time to eat. It was a shame, and we couldn't get a refund either. The staff kindly packed two boxes of bread for us, but for a breakfast costing several hundred for four people, it wasn't worth it. If you want to enjoy breakfast properly, definitely plan your time carefully. 2. We were three adults and one child, but we were required to book two rooms. Even though the rooms were spacious, we couldn't add an extra bed. 3. The soundproofing in the rooms was very poor. We could clearly hear our neighbors showering and flushing the toilet at night, and it was quite noisy. 4. We were charged 600 RMB for the two rooms upon check-in. I paid with a credit card, but upon check-out, I was told the refund would take 15 business days to be credited back to my account. That's quite annoying.

Amazing Stay! ⭐️⭐️⭐️⭐️⭐️ Hi, I’m Aida from Room 2138. I stayed at Hatten Hotel for 3 days and 2 nights, and I had such a wonderful experience! From the moment I arrived, all the staff were incredibly friendly, welcoming, and helpful. I was also pleasantly surprised that no deposit was required during check-in, which made the process even more convenient. The room was very clean, spacious, and comfortable. The hotel was quite crowded during my stay, probably because of the Merdeka celebrations and school holidays, but the atmosphere was lively and enjoyable. The only minor downside was that the lifts could get quite crowded, but honestly, that was just a small issue compared to the overall great experience. The location is also a huge plus—very convenient and strategic. Overall, I’m really happy with my stay and will definitely be coming back again. Highly recommended! ❤️

This was my first time in Malacca, and it was also my birthday. I requested a room with a nice view if possible, and not only did I get a great view, but the room was also beautifully decorated for my birthday celebration, which really touched me! All the staff were incredibly kind, and the location was convenient, within walking distance to all the main tourist attractions. The breakfast buffet was also delicious. It was a truly enjoyable trip.

The front desk staff were very enthusiastic. The hotel is newly opened and is already one of the better options in the area. The hotel breakfast was average; while there were many options, the quality was just so-so. The Strait of Malacca is nice. You can also go to Jonker Street to try the 'monster instant noodles,' which are very unique!!!

I booked a 1-night stay in their Lux King Ocean Room at The Lisbon Melaka as I read that it’s a new international hotel that opened a year ago. The room feels very cozy when I entered. The fixtures were still new and the beds were comfortable. It’s come with a smart TV which is a plus point in this day and age. Though it will be better if the TV is slightly bigger as it’s only 32”. The balcony was dismal and the ocean wasn’t that therapeutic and was partially blocked. The breakfast buffet was a letdown as well. There wasn’t much options for selections though the hotel was proclaimed as a 5 star luxury hotel. For the room rate at about RM$337 on a weekday, it’s definitely on a higher side. I think likely also due to low occupancy. Throughout my stay, the hotel was fairly empty and not many rooms were occupied. The courtyard area was really nice, which elevates the resort feel. The pool and gym nearby was really small. So I did not use the facilities. The spa room wasn’t tenanted out too. There was no lift as well, definitely not user friendly for the elderly. Staff Shamirul and other guest relations personnel were polite too. Same applies to the security which offers good service. Will I return, it’s very unlikely.

Good hotel ambience, large space for the room and friendly, helpful staff. Breakfast has lots of variety & we enjoyed it. The location is a bit secluded but near with many attractions in ayer keroh. As for now, free parking is available. A convenient 3-min drive to the wedding place (villa istana melaka)

The room was clean and tidy, and we even got some freshly baked chocolate chip cookies when we checked in – delicious! 😋 We could even catch a glimpse of the sea. 😄 Breakfast was quite varied, and the check-in process was smooth and quick. 👍🏻 Great value for money!

Is a studio room and is big enough and have balcony too. Nearby have many restaurants, pub and convenience stores. There is also many facilities like gym, swimming pool and sauna. Close at 10pm I going to use the sauna but I saw a huge cockroach so the cleanliness is a bit… And sometimes during midnight you will still heard mat rempit sound