Hotel berhampiran ​Christian Chapel Temple of Faith, Dallas

Stayed here for an event I was working in Dallas. The staff, in particular Bonnie at the front desk, was extremely helpful and courteous. They allowed me to work in the lobby before I could check in. The group rate for people at this basketball event was honored, and Bonnie got me a room and a late checkout time. Very friendly staff all the way around. I rate my experience 10 out of 10!

很悲催，訂錯機票了。comfort inn 一直是我在北美的最佳選擇，因為從來不會讓你失望，環境，乾淨整潔衛生，早餐豐富

My third time here, and likely my last. They did however give me a great room assignment based off of the preference call that I made prior to arrival. I am noise sensitive and they assigned me an end-room on the top floor; the entire four day stay was peaceful. And head Concierge Mary is the gem of the hotel; so personable and caring. The front, outside services team is leaps and bounds better than my stay a couple of years ago. Steve was wonderful as were the rest- all very proactive, friendly and welcoming. Again, a big difference from a couple years ago. And they still offer the Lexus driving program which is a great perk of staying at the Mansion, Dallas There was a horrific smell throughout the top floor guest hallway, especially towards the end where my room was. I went down two floors to check if all hallways smelled like this now, and that wasn’t the case. I can’t believe the staff did not notice this nor do anything about it for days. Additionally, the hallway by the gym has old worn carpet, which is a couple years past its replacement requirement, and I just don’t know how they think this is OK. Also smells bad when you enter the locker rooms by the gym. And then for the gym; it is no where near adequate enough for a hotel of the stature that the Mansion once had. A couple aloof, gentlemen that work at the desks in the lobby. This is not necessary, nor appreciated. My first night there I ordered room service and after almost an hour, waiting- at nearly 10 PM, I called and they said it was minutes away. The next morning I called and asked them to please escalate and maybe do something about the charges and they never did, because at check-out they were still there, and I had to request them to be reviewed and possible adjusted. The hotel is in such a wonderful, quiet location right outside the city center in beautiful Turtle Creek and it’s a shame that it’s not quite what it could be.

I went to Dallas for the first time with my mom and we decided to stay here thinking it’d be a great place. While this place was conveniently located to lots of places, we ran into way too many issues, First, our room made a loud noise from the AC. The front desk gave us attitude that they had no other rooms and would have engineering look at it. Then they said they’d move us after we talked to them so what was that about? Then we get to our new room and the light was out above the shower and our mini bar was broken. Our mini bar wouldn’t open even after they “fixed” it so we got a complimentary mini fridge. Then we got a random call the next day verifying we were staying in the room and how many guests, ***?! Two days before we were leaving, our keys stopped working and we got a non legitimate excuse for that too. Also this place claims you need to let them know if you want house keeping. Overall, they are not run well and clearly have poor upper mgmt. The gift shop, Starbucks, pool, etc arent bad, but this place needs some serious help.

This hotel has a beautiful lobby and gorgeous artwork. The service is exceptional. Unfortunately, the surrounding area is a bit sketchy, but it is within walking distance to many Dallas landmarks. I guess that's par for the course for any hotel located downtown in a large city.

Muy bueno ,es tranquilo ,limpio,buen estacionamiento,una tienda mexicana a lado y CERCA de la autopista para continuar El viaje super rapido ay farmarcias y alguanas tiendas de convenecia CERCA Al igual una Buena gasolinera en general ESTA CERCA de muchas tiendas que podrias necesitar en UN viaje es execelente ,lo recomiendo

Wonderful hidden gem ! Interior is beautiful , artistic , and most of all clean. The check in was very easy as well as check out. Everything was easily accessible. The restaurant within the hotel was okay , maybe it was due to us going a little later in the day which is why the service wasn’t the best in that aspect and the food wasn’t as good for the price although again maybe it’s due to the fact we were limited to their late night menu. Overall a good stay.

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