Stayed here 3 nights with my family. The hotel is close to the high speed railway station.
The guest room is well appointed and comfortable. Cleanliness can do better, there was mold in the bathroom. The bell staff service was lacking, our request to arrange for transport to the
Train station on the day of our departure was denied
The bell hop asked us t make our own arrangements Other than that, all good during our stay.
We would like to make special mention to their Front Office manager, Mr Yang whom we had the pleasure to meet on the first day when we checked in. When he found out that we required a driver and a guide to bring around us to explore Datong, Mr Yang quickly made the arrangement at a reasonable price. He even arranged for the Chinese Restaurant to serve us lunch when he heard that we needed lunch. Lunch at the restaurant was good and we continued to patronise thoroughout our stay. We must compliment the great service rendered by all day dining and Chinese restaurant service teams.
Thank you, once again to Mr Yang for going his extra mile to serve us. Your hospitality made our stay at Yungang Hotel so memorable.
Terjemah