The Royal Sea

Good experience, hospitality is good, 5 minutes walk from new digha sea beach, i found this property from mmt.

Rooms are not clean. Window curtains are not able to dark out and during day, direct sunlight to room. No dustbin in room. No tea/coffee maker provided in room. Location is good but beside main road resulting in traffic noise all the time which is highly irritating. Nothing in the name of amenities. Not even basic amenities are provided in room. Service is slow and poor. Bedsheets are not properly cleaned and a lot of stains are visible on bedsheet and blanket.

Good behavior, excitement staff and management, on road loaction, pool available, no problem complete good hotel in budget thanks to mmt

It was nice stay at royal sea digha. Family atmosphere. Close to new digha sea beach

It was not at all good. Had to ask for every small mentioned amenities and facility. Be it towel spas or brush.

It all started a day before we reached the Hotel. Dated 13-Aug-23 I called up at the reception to get an update on the Booking of our Room, however the treatment made us sceptical about the upcoming days when we would be spending time in the Hotel. The behavior was very ignorant. We reached on 13-Aug-23 and this is how it all started we were escorted to our room with a short brief of all instructions, as if it was being imposed on us. Once we entered the room we found the AC to be non functional, the Taps in the washroom to be partially working, one was broken even. To get all these fixed we took almost 3 Hrs, finally after the tiring followups when it got fixed I ordered a cup of tea, which was served in a broken untidy cup. This ignited more discomfort about the hotel. Let me tell you all, during the morning brief it was informed that outside food was not allowed, which is ok, I am sure they are following some sort of self implemented policies. However at night when we ordered *tawa roti* we were told that they can only serve *tandoori roti* that too on there own will of time. We had a 15 mins. discussion this, however the *** at the restaurant was utterly disgusting and was more keen to shut the restaurant, rather than serving the customer. The water in the Pool was unhygienic and the setup was gloomy. We had to take the plan to dive in the pool out of the equation. They were more keen to get the payment of the foods served by them and it was really insulting for any customer. Mean while we also noticed it's not only us where being ill-treated, few other people of the same hotel also were facing the similar challanges. There was no co-ordination amongst the team sitting in the reception, the housekeeping, the FnB. Coming to the last day of the tour, we planned to clean out Car, where we were told it would be charged Rs.350😱. That's the reaction I had. Finally when we were leaving for our home we were stopped for a bill that was already paid a day back and the question was raised by the same *** incharge of the restaurant who took the money from us. The discussion closed after 30 mins. post providing all bills and artifact's. *This was really insulting and I am losing out of words to describe the kind of service we received after Paying close to Rs for 2 nights stay at the hotel* Please think twice before anyone else plans to visit Digha and wants to stay in this Filthy Hotel 🤬😡. Please don't list this kind of property

Very poor service and property is not well maintained. The rrom was not even ready pure check in and had to ask them to change all the bedcovers, pillow covers etc. Water log ossue in the bathroom and smelly water supplied in the toilet flush.

However the hotel was terrible. We booked a hotel for 4835 it was utter waste. The pillow, bed sheets were dirty. There were no doormat

I visited the hotel on a weekend, and we booked the premium executive room. The room was big, the bathroom was clean, it had a bathtub and jacuzzi. It has swimming pool, hence carry swimming costume or you can buy one from here. The food was average, though. The hotel is a bit far from the sea beach but you can take toto which will cost minimum.