Hotel berhampiran Ententeich, Dortmund

Hotel liegt verkehrsmässig sehr gut, aber der Service am Empfang war sehr unprofessional. Ankunft war schon nach 3 Uhr nachmittags, aber Zimmer ist noch nicht fertig. Ich wollte ein ruhiges Zimmer, wurde mir ein Großbettzimmer gegeben, ohne zu berücksichtigen, dass ich ein getrenntes Zweibettzimmer bestellt habe, dann nochmals zum Empfang, wurde meine bestellte Zimmerkategorie runtergesetzt.

Scandal!!!! No one should go to this place. This place is a fraud, it is advertised differently from what it really is. I booked and paid, as soon as I went I left immediately, the place had insects, the rooms had very dirty walls, stained curtains and the bathroom was broken. everywhere was dirty, the sheets were unwashed and had hair when you opened them. you were worried about the violation. I didn't share and booking didn't take care to return my money, they lied to me that I would get my money and they didn't return it. it's not a hotel but a hostel, it's terrible.

Sehr modern eingerichtet. Wir waren sehr zufrieden mit allem. Vielen Dank.

well from arrival the outside area is so clean and tidy, followed by inside is so fresh and tidy rooms are amazing greeted polite n friendly staff.. we arrived early and checked in early and was charged 26 euro but didn’t bother us as room was ready and we just wanted to drop back have a hours rest as was up for a 6am flight from england. we was there for meeting our german friends for a bvb dortmund game. rooms was amazing spacious amazing powerful shower beds n pillows so comfy it was me and my son 18 years old

La façade n’est franchement pas terrible mais l’intérieur par contre c’est magnifique l’hôtel est très propre. Les chambres sont incroyables et la salle de bain avec du marbre ajoute énormément de charme. Petit bémol c’est qu’on entend la circulation durant la nuit. Le wifi est top, la réception parle aussi bien anglais qu’allemand et même français. Le parking payant est correct. J’ai adoré mon passage ici

I like the hotel . The location is nearby to the station and Dortmund shopping centre. Clean room.

The good - Very good location with only a short walk from the Hauptbahnhof - Pretty good choice of items for breakfast The not so good - Small room with no fridge, no table, no chair, no tea/coffee, no wardrobe . Rooms featured a small high stool and another larger lower stool along with a makeshift pull down ledge to use as a table. A simple rail instead of any other wardrobe feature - Tiny bathroom - Room temperature which took a long time to function - Breakfast supposedly available between 0600-1000 daily however there was a delay of around 15 minutes as things were not ready. Considering there is limited space to eat the breakfast , this is not fair to those arriving early to make use of the limited space - A member of staff being reprimanded by his senior for the delay to breakfast. This should have been done in private if at all necessary - Staff general miserable and hardly welcoming - A welcome drink on arrival which I was informed was a gin cocktail however the taste of any gin was absent In some English speaking parts of the world the word Poxy is used. This venue would be suited to that word. Not worth a return to.

We spent about 2 weeks here during a family visit. It's a fairly new hotel with a few kinks. Let me start with the positives. Staff are great, no exception. The included breakfast is great, but after 2 weeks with zero variation, it began to wear thin. The espresso maker is available to guests at no extra charge all day, which is plain fabulous. There's a serious issue with the hotel parking. They have a *very* limited number of parking bays, so you never know, when you return, whether there's space for you. There's plenty of other parking in the vicinity, but if you don't know your way around town, it's an issue. Many guests simply leave their cars in the no parking zone adjacent to the hotel. Not sure whether there's a deal with the city ticketing people, but I don't think anyone ever got a ticket in the two weeks that we spent there. You do so at your own risk, obviously, We went through various rooms because the air conditioning didn't work (and it wasn't even summer). I don't want to know what this would look like when it's actually hot. Frightening. It took their staff days to figure out what the problem is (after initially denying that there was a problem to begin with). Not great. WiFi worked great, in the room and the lobby, which has plenty of seating in case you prefer a workspace that's not in your room. There's a small, but decently equipped, gym for hotel guests. The room is what you'd expect of a Residence Inn, spacious, fridge, microwave. The cleaners did a pretty good job maintaining it on a daily basis, there's none of the corner cutting you'd find in other hotels on multi-day stays. Very grateful for that effort. This definitely works as a longer-stay property, just beware of regular soccer events in the city, the guest crowd shifts from business people to soccer fans (with no negative impact, I should add, everyone was at their best behaviours). I would return without hesitation.

Be aware that this is a 3-star hotel; that means: no in-room amenities like coffee, hot water, iron board. Soap/Shower Gel/Shampoo from an ”all-in-one” dispenser in the bathroom. + Lots of free parking space + The hotel lies next to a park with quiet surroundings. + My room was spacious and appeared clean. Bathroom was clean too. + The personnel was friendly. Unfortunately: - There was NO WiFi during my entire stay. Some problem that the IT at headquarters couldn't fix. This was a business trip, and having internet was crucial for my stay; I ended up using a lot of 4G data during these 3 days. IMO one can reasonably expect WiFi to be available, and I would expect to be informed if the WiFi is broken. - I stayed at the hotel for 3 nights (Thu - Sun). There was NO housekeeping in my room at any given time during my stay. These 2 things are the main reasons for me not coming back to this hotel another time. Then there were a number of smaller things that may or may not bother you: - They don't have any information perm/brochure/papers in the room. If you look at your keycard holder, you will see a website address where you can find info. I found that inconvenient. - Breakfast/Restaurant is in a separate building, you have to go outside and cross the yard to get there. Not ideal at 7-8am in December rain. - Breakfast is reasonable; limited choice, but good enough. - There's only one coffee machine in the restaurant and even though it was relatively quiet, there's almost always 1-2 people waiting in line for it. - Ash trays are placed next to every entrance. There are no designated smoking zones, and some people will smoke right next to the entrance. - The rooms have carpet, which I personally find less hygienic than wooden floor/parquet/laminate (particularly in a hotel room)

ゴミの捨て忘れがあって残念。 綺麗で設備は良いのだけど、すごく気になってしまいます。 他は申し分ありません