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Sleep Inn & Suites
4.6/521 Ulasan
We stayed for a number of days and loved the room. Everything was clean and very nice. Only one thing was lacking and that was the breakfast. If you didn't get there right away, there was always very little left, and we were always up early. Some days, plenty of eggs, but hardly any bacon or sausage. It was very sporadic. We ended up picking breakfast up outside the hotel. The staff (front desk folks and head of the cleaning staff) were all so nice and helpful!
Lucky Arrow Retreat - Dripping Springs
4.7/543 Ulasan
PRO: Good interior decoration. CONS: Poor management, poor service and communication, unpleasant noise from Air Conditioning. We booked a Lucky Arrow cabin via Trip.com. Shortly after the completion of payment, we received a confirmation email from Trip.com with a receipt attached. ”Please show your confirmation number and PIN number to the reception.” ” Check-in after 16:00.” ” 2- person breakfast included.” We later found out that none of this information was correct. (1) When we arrived at Lucky Arrow Retreat around 7pm, there was no reception to be found and we were trapped outside a closed gate. We tried the PIN number from the email, it turned out to be incorrect. I called Lucky Arrow a total of 8 times and sent a message to an ”assistance number” printed on the lock of the gate. No one answered the phone. We were stuck outside the gate for 20 minutes and very frustrated. While we waited, there was no reply back from Lucky Arrow. We almost drove to Austin to find somewhere else to stay. We eventually got a text message back asking our names and gave us the instruction of how to unlock the main gate and our reserved cabin. After we got past the main gate, we found there was literally nobody managing the property. We did not feel safe staying here due to the lack of any assistance from them if there is any emergency going on during our stay. (2) There was no breakfast despite what was advertised. (3) The exit gate remained OPEN when we were leaving after self check-out. It appears that anyone can drive in from that exit gate which gives the guests no privacy and makes the place unsafe. The Lucky Arrow Retreat needs a lot of improvement in communication, as we did not receive any information regarding the check-in procedure and it was difficult to contact any staff during our stay.
Holiday Inn Express & Suites Dripping Springs - Austin Area
4.2/5101 Ulasan
I was unexpectedly kicked out of my house because of an emergency and this seemed like a good spot to hang out for a few days. Totally met and exceeded my expectations. From the time I checked in to leaving, the staff were all spot on. Parking was easy, which isn't always the case with some hotels. They even had a pool, so next time I'll remember the swim trunks when I have to leave the house quickly! I'm a bit of a hotel snob, so was quite happy with the way the room turned out. All the things I would expect plus a nice bed. I absolutely LOATHE the shower containers with soap in them. Really loved that they provided soap and it was up to me which to choose. I would definitely stay again, just hopefully under different circumstances next time.

Soalan yang Kerap Ditanya

  • Bagaimanakah cara untuk menempah hotel di Trip.com?

    Untuk menempah hotel di Trip.com, masukkan sahaja destinasi, tarikh perjalanan dan bilangan tetamu pada halaman. Kemudian, cari hotel yang tersedia dan pilih hotel yang ingin ditempah. Ikuti gesaan untuk memasukkan maklumat pembayaran dan melengkapkan tempahan.

  • Bagaimanakah cara untuk mendapatkan tawaran hotel di Trip.com?

    Terdapat beberapa cara untuk mendapatkan hotel dengan harga berpatutan di Trip.com. Anda boleh kecilkan hasil carian dengan menapis hotel mengikut julat harga pilihan anda, atau anda boleh isih hasil carian mengikut harga untuk melihat pilihan yang paling murah dahulu.

  • Di manakah boleh saya temukan tawaran hotel di Trip.com?

    Trip.com menawarkan pelbagai pilihan tawaran dan promosi hotel yang tersedia sepanjang tahun. Anda boleh cari tawaran istimewa ini dengan mudah di halaman tawaran kami. Selain itu, jika anda ahli program kesetiaan kami, anda boleh log masuk ke akaun anda dan terokai kadar diskaun eksklusif di halaman senarai hotel.

  • Bagaimanakah cara mendapat harga yang lebih murah untuk hotel?

    Kadangkala lebih murah untuk menempah hotel pada pertengahan minggu, tetapi itu bergantung pada musim.

  • Berapa banyakkah hotel yang tersenarai di Trip.com?

    Terdapat lebih 5,000,000 hotel di lebih 230 negara atau rantau di Trip.com. Belum buat keputusan hotel mana untuk ditempah? Layari laman kami untuk mendapatkan ilham!

  • Bolehkah saya membatalkan atau mengubah tempahan hotel saya di Trip.com?

    Itu bergantung pada polisi hotel dan tarikh pembatalan. Sila semak bahagian polisi halaman hotel yang berkaitan. Untuk membatalkan atau mengubah tempahan anda, log masuk ke akaun Trip.com anda, pergi ke "Tempahan Saya", dan ikuti arahan.

  • Bagaimanakah cara untuk menghubungi perkhidmatan pelanggan Trip.com?

    Anda boleh menghubungi perkhidmatan pelanggan 24/7 Trip.com dengan mengunjungi Pusat Bantuan di Trip.com dan menghantar permintaan. Anda juga boleh menghubungi mereka melalui telefon atau khidmat sembang, bergantung pada lokasi anda.