Sheikh Mohammed Bin Rashed Boulevard Downtown Dubai, Dubai, Emirate of Dubai, 31166, United Arab EmiratesLihat Butiran Hotel
Lihat bilik yang tersedia untuk tarikh perjalanan anda
Kami Memadankan Harga
1 malam
Ulasan Tetamu
4.4/5
Sangat Baik
68 ulasan
Untuk menjamin ketulenan penilaian yang dipaparkan, kami tidak mengira purata sahaja. Sebaliknya, kami mengambil kira kredibiliti ulasan dan tarikh penginapan tetamu untuk menentukan penilaian akhir.
Ulasan yang disahkan
Persekitaran4.6
Kemudahan4.3
Perkhidmatan3.9
Kebersihan4.8
Tapis mengikut:
Atur mengikut:
Semua ulasan(68)
Ulasan positif(23)
Ulasan dengan gambar/video(3)
Ulasan kurang baik(1)
Vincikwan
Bilik Superior King
Menginap pada Jun 2024
Bisnes
6 ulasan
4.7/5
Menakjubkan
Disiarkan pada 15 Jul 2024
Lobby connected to Dubai Mall. Super easy access to Dubai mall. View from room is nice. Used to be called Address Dubai mall, just changed to Kempinski this year.
Terjemah
Jawapan daripada Pihak Penginapan: Dear Valued Guest,Marhaba from Kempinski Central Avenue Dubai,Thank you so much for your review!We are thrilled to hear you enjoyed your stay. Your feedback means a lot to us.We look forward to hosting you again!Best regards,Madona LouizManagement Office
Jerome Leung
Menginap pada Jan 2024
Keluarga
1 ulasan
2.0/5
Disiarkan pada 16 Jan 2024
Trip.com did not inform us that this hotel's name been changed from Address Downtown to Kempinski as of Jan 1, 24. I had booked Address Downtown on Dec 16, 23 and not Kempinski. The taxi driver took us to the new Address Downtown which they didn't have our reservation record then we had to go back to the old Address Downtown which is Kempinski now. It was a waste of our time and I don't like Kempinski hotels. Trip.com should had informed us this change of names and this is the poor service from Trip.com. This is really makes me doubt Trip.com's professionalism and creditability.
Terjemah
DenisSh
Bilik Superior King
Menginap pada Mac 2024
Bisnes
80 ulasan
4.7/5
Menakjubkan
Disiarkan pada 19 Apr 2024
Hotel needs renovation
Terjemah
Jawapan daripada Pihak Penginapan: Dear DenisSh, Marhaba from Kempinski Central Avenue Dubai. Thank you for sharing your feedback with us. We are pleased to hear that you appreciated our good service, convenient location, and the quality of our restaurants. We also appreciate your constructive feedback regarding the need for renovation at our hotel. Please accept our apologies for any inconvenience caused by this. Rest assured, we take your comments seriously, and we are committed to continuously improving our facilities to ensure that they meet the highest standards of comfort and quality for our guests. Thank you for bringing this matter to our attention. We hope to have the opportunity to welcome you back in the future and provide you with an even more enjoyable stay. Best Regards, Sity Nurhayati Management Office
Pengguna Tetamu
Menginap pada Mei 2023
Solo
2 ulasan
4.5/5
Hebat
Disiarkan pada 2 Jul 2023
The location was excellent. Hotel butler’s provided superb service🙌🏿
Terjemah
Jawapan daripada Pihak Penginapan: Dear Guests, Greetings from Address Dubai Mall. Thank you for taking time in treviewing us here along with great score. I am very pleased to know that you had a memorable stay with us. We are looking forward to welcome you back at Address Dubai Mall - Where Life Happens! Best regards, Gopi Joghee - Hotel Manager
Widi
Suite Premier
Menginap pada Nov 2023
Pasangan
19 ulasan
5.0/5
Luar Biasa
Disiarkan pada 21 Jan 2024
Amazing
Terjemah
Jawapan daripada Pihak Penginapan: Dear Widi, Marhaba from Kempinski Central Avenue Dubai. Thank you for taking time in reviewing us here in this platform. We are delighted to know that you have enjoy overall experience staying with us. We look forward to welcome you back at our hotel soon. Best regards, Sity Nurhayati - Management Office.
AHAMED HUSSAIN
Bilik Club Deluxe Twin
Menginap pada Jan 2023
Bisnes
5 ulasan
5.0/5
Luar Biasa
Disiarkan pada 15 Jan 2023
Excellent experience
Terjemah
Jawapan daripada Pihak Penginapan: Dear Mr. Hussain,Thank you for sharing your review. We are very proud to know that you had a wonderful experience on your Stay with us and I will share your feedback with the entire team! I look forward to welcoming you back with us again very soon! Yours sincerely,Gopi JogheeHotel Manager
cooper chood
Menginap pada Mac 2022
Pasangan
59 ulasan
5.0/5
Luar Biasa
Disiarkan pada 12 Apr 2022
Excellent hotel
Terjemah
Jawapan daripada Pihak Penginapan: Dear cooper1011, Thank you for sharing your review. We are very proud to know that you had a wonderful experience on your Stay with us and I will share your feedback with the entire team! I look forward to welcoming you back with us again very soon! Yours sincerely, Gopi Joghee Hotel Manager
Serdar
Bilik Utama
Menginap pada Ogo 2024
Pasangan
8 ulasan
5.0/5
Luar Biasa
Disiarkan pada 31 Ogo 2024
Hatte einen sehr guten Aufenthalt im Kempinski Hotel. Sehr gut. Kann ich nur weiterempfehlen
Terjemah
Jawapan daripada Pihak Penginapan: Dear Valued Guest, Marhaba from Kempinski Central Avenue Dubai, Thank you so much for your review! We are thrilled to hear you enjoyed your stay. Your feedback means a lot to us. We look forward to hosting you again! Best regards, Madona Louiz Management Office
Jawapan daripada Pihak Penginapan: Dear Valued Guest,Thank you for taking the time to share your feedback. We sincerely apologize for the delays you experienced during check-in and for the inconvenience caused by the room not being ready at your arrival time. We understand the frustration of waiting, and we are working to improve our check-in process to ensure a smoother experience for all of our guests.We also apologize for the issue with your requests for a conversion plug and the lack of a toothbrush. This is certainly not the standard of service we strive to provide, and we will address this with our team to ensure that future requests are handled promptly and efficiently.Your comments are invaluable to us, and we will use them to enhance our services for future guests.Best regards,Madona LouizManagement Office
Jianjiandandandehuozhuo
Menginap pada Jun 2023
Bisnes
2 ulasan
5.0/5
Luar Biasa
Disiarkan pada 6 Jul 2023
非常方便。服務非常好。價格還可以離商場非常近。
Terjemah
Jawapan daripada Pihak Penginapan: Dear Jianjiandandandehuozh, Greetings from Address Dubai Mall. Thank you for highlighting our hotel's location and most importantly the service that we offered to all our guests. We can't wait to welcome you back soon at our hotel. Best regards, Gopi Joghee - Hotel Manager.
Jawapan daripada Pihak Penginapan: Dear Guest User, Greetings from Address Dubai Mall. Thank you for your detailed positive comments from your recent visit in our hotel. We can wait to welcome you back at Address Dubai Mall for another memorable experience Best regards, Gopi JogheeHotel Manager
Xiaojingyaojing
Menginap pada Sep 2023
Bisnes
23 ulasan
4.2/5
Sangat Baik
Disiarkan pada 7 Okt 2023
整體都不錯,就是前台的服務很差,死板,態度生硬
Terjemah
Jawapan daripada Pihak Penginapan: Dear Xiaojingyaojing, Greetings from Address Dubai Mall. I can’t express enough how overwhelmed we are with your very generous review in respect to your recent visit at Address Dubai Mall. Many thanks for this opportunity to be at your service and we look forward to welcome you back in the near future. Yours sincerely, Gopi Joghee Management Office
Pengguna Tetamu
Menginap pada Jan 2024
Bisnes
9 ulasan
5.0/5
Luar Biasa
Disiarkan pada 19 Jan 2024
地理位置優越
Terjemah
Jawapan daripada Pihak Penginapan: Dear Guest User,Marhaba from Kempinski The Boulevard Dubai!We are delighted to know that you enjoyed the overall experience with us, and your compliments and feedback will be shared with the entire team.We look forward to welcoming you back again very soon!Best Regards,Sity NurhayatiManagement Office
Pengguna Tanpa Nama
Menginap pada Ogo 2023
Melancong bersama rakan
17 ulasan
3.0/5
Disiarkan pada 17 Okt 2023
辦理入住花了很長時間
Terjemah
Jawapan daripada Pihak Penginapan: Dear Anonymous User,Thank you for bringing these issues to our attention.I am so sorry to hear about your recent experience at our hotel and how we were unable to meet your expectations. It is certainly not the type of service we aim to provide at Address Dubai Mall.Please rest assured that we are taking immediate steps to rectify this shortcoming and we continuously strive to maintain the highest standards of service and comfort for all of our guest.We hope to have the pleasure of welcoming you back to our hotel in the future to provide you with a truly exceptional stay.Yours sincerely,Gopi JogheeManagement Office