Hotel berhampiran Projex Technologies, Dubai

Emanuel is a clean and hardworking guy who loves his work and must be promoted because he is hardworking and nice. I love him because he works hard and hard And he is respectable and very classy He really deserves promotion.

I think this hotel is one of the hotels that really gives you the feeling that you are in Dubai. The real Dubai. With it's hospitality , charm, services, and attention to details. Before I got out of my taxi - cab I was greeted by a wonderful staff lady and escorted to the reception with a big smile and great attitude. My luggage was taken care of so fast I was amazed. I wish I can remember her name. Thanks staff lady at the front door. :) The hospitality and the charm and the excellent attitude by everyone there became clear to me throughout this wonderful establishment from the check-in to my check-out. You see the smiles everywhere you go and the efficiency in their everyday work. the attention to details was amazing. This is indicative of a hard working staff together with an outstanding management . I want to extend my many thanks and appreciation to my friend Santosh Shrestha / housekeeping at the fourth floor for his hospitality and everything he has done to make my stay more comfortable and memorable. He always made sure that I got everything I need and he always attentive and quick , with a smile. I wish him and all the others all the best and Godspeed.

The place is little old but room were nice and comfortable. Parking is very narrow but security help you and assist in their best capacity .they had proper shower amenities which was surprise for price of room rate.

We visited this hotel quite a lot this year. And our last stay was terrible. I checked in at passed 9 in the evening of our check in date and I waited for the reception for more than 30 minutes to check me in and when I reached the room I found the door open without using the key they gave me. And I specially booked for king size bed and even call reception just to make sure it will be provided. When I saw the opened room there was 2 single bed which is really disappointing so I went down and they told me they cannot give me what I booked not until I told them that the door is open and it's not closing. Next day of our stay we went out in the morning and asked the reception to clean the room, check the bed because it's hard as my partner had a back pain when he woke up and give us 1 more towel since we are 2 in the room and we had only 1 towel. We asked as well for dental kit and slippers. When we came back to the hotel @ 11pm (13th October,2021) room cleaning was not done, no single request has been delivered. We showed it to one of their staff and didn't even apologized. After few mins still no one came to clean the room as we requested again. My partner called the reception and the guy on duty that time was very rude. This is under hospitality industry but we didn't feel even a bit of being hospitable from the staff. Most specially in reception since the time of check in and whole entire of our stay. And finally after sometime housekeeping attendant came which is same as the attitude of the person who's seating in reception. We come to know that the bed was place in opposite side which where the rod is accessible. So my partner help the attendant to flipped the mattress. We're so tired when we got to the hotel as we went outside so we just want to relax after but we got stressed from the service this is not 1 star or 2 star hotel. It's 3 star which is supposed to be much better than the services of 1 or 2 star . I like the wash room as it is clean however the hair dryer is not working. We reported it to the room attendant and even showed it to him. He said they cannot do anything about it. I even suggested to replaced it but he said it's not possible and he left.”I know that in a hotel standard there must be a working hair dyer” if not it violates one of the rules of a hotel standard. One more thing @late night on 12th of october the guy who wore a brown blazer asked for my partners emirates ID and asked us to leave it there with them and send it to our room after 10mins but it's already morning we still didn't received the ID and when we passed by and asked about it it looks like they are confused if they have it or maybe misplaced it. Until few mins they found it and didn't even apologized for the delayed and he's very non-hospitable. The first stay we had was May 2021 and it was amazing. hTe filipina lady who checked us in before was very nice and polite but I've never seen her since then. You should hire more staff like the Filipina lad

**Review:** I recently stayed at this hotel in Dubai, and it was a fantastic experience. The location is excellent, placing you right next to the metro station and in a good heart of the city with easy access to major attractions. The rooms are very comfortable, providing a perfect retreat after a busy day of exploring. The value for money is outstanding, especially considering the range of services available. The hotel offers great amenities, including a well-maintained pool, which was a highlight for relaxation. However, the most impressive aspect was the customer service. The staff were incredibly friendly and supportive, making me feel right at home. Despite being on a very tight budget, I felt I received five-star treatment. If I ever return to Dubai, even with a larger budget, I would still choose to stay at this hotel. It contributed significantly to my wonderful experience in the city. Thank you for everything!

Hotel ini agak lama, terdapat sekurang-kurangnya 2 kelab di tingkat pertama, bunyi bising sangat kuat pada waktu malam, dan ia akan berlangsung sehingga 4 pagi pada hujung minggu, kebanyakan tetamu adalah orang India, dan sarapan pagi juga adalah orang India. Trafik di sekitarnya adalah mudah, stesen kereta api bawah tanah terletak sejauh 3 minit, dan pusat membeli-belah yang besar serta pasar raya Carrefour berjarak 5 minit jauhnya

I love Al Seef Heritage by Hilton! From the moment we stepped into the lobby, we were transported to a world straight out of the Aladdin movie. The old Dubai style was simply breathtaking. The staff went above and beyond to make us feel relaxed and refreshed, offering us a cold hibiscus drink and a chilled towel to beat the heat. The personal cabby service to our building was a delightful surprise, and we were amazed to see the entire complex is part of the Al Seef hotel. The room was nothing short of stunning, with a vintage charm that made it hard to leave the incredibly comfortable bed. A special shout-out to our favorite staff members, Ceasar and Sangkita. Sangkita's energetic and impeccable service on the phone always made us feel comfortable, and our requests were handled with ease. Laxime from the reception also made us feel incredibly welcomed and to Ceasar, who made our stay even more memorable. The complimentary cabby service that took us around Al Seef was the icing on the cake! We can't wait to come back in the winter to fully immerse ourselves in the magic of this place. I strongly advise against visiting during the scorching summer months, as it might not do justice to the old Dubai experience. All in all, our stay was simply fantastic!

It was all I needed for my business trip. I had read plenty of negative reviews and I was already not looking forward to my stay but surprisingly, it wasn’t as bad as I thought. It’s close to the area I needed and not very far from the metro station. Staff were generally polite and after a long day I enjoyed my night’s sleep. I missed a flight and even if they have a 100% no refund policy, they were able to book on the next days I had a flight. Thanks to the trip team too for helping out on this.

Oké oké it was good but also not good it’s oké for sleep but clean no manny animal there and the smell not so good

The room was big and they provided us with extra bed... the food was varied and yummy...the stuff was friendly and willing to help. The kids enjoyed the 1 complimentary hour at the kids club.. we will definitely come again