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The Westbury Hotel
4.5/542 Ulasan

The Westbury Hotel

Dublin City Center Dublin|0.6km dari National Gallery of Ireland
This hotel is 5-star price-wise only. For example, when we arrived, we have been welcomed by the Customer Care Person, who explained to us who she is, but said nothing on how she can help us and definitely nothing about the construction on the 4th floor of the hotel. So, banging starts at 8:30, which presumes that everyone is up and about at that hour. Apparently, they were supposed to notify me about it via e-mail, but someone just forgot about it... If I knew there will be construction at the hotel, I would have never stayed here. I guess that's why I never got that email... The concierge reached out to us a while ago asking why we are staying at the hotel so long. We have written to him in a reasonable detail. No response. Zero follow-up. The concierge in general was great in instructing us how we can do things ourselves. Another example. We return to the hotel at 10 pm, and our ever-hungry teenagers would like to eat something. - We are sorry but all the restaurants close their kitchens at 9:30 pm, and there is no room service. - Can we have have at least some bread and butter? (And here, the staff at 5 or even 4-star hotel would respond ”Let me see what I can do.” But instead we heard:) - No. You need to take care of it by yourself. And, it is like this, pretty much with everything service-wise at this hotel. Only the staff of the first-floor café seemed to know what they are doing. It just looks like the place lacks direction from the management that is lost and confused. To add to the ”attractions” we could hear very clearly all the water noises coming from a room next door. We also had some trouble falling asleep as the guy next door snored like a hog in heat. I also think that having the permanently screwed through cracked dial to a heated towel rack is something that I would find at a 2-star hotel, and I still would be surprised... There was 6 of us in 3 rooms, and we stayed here for 6 nights. The impressions were all the same. It's the details that matter both in the customer service and the decor, and it is simply not a case here. At the end of our stay, the front desk staff has made a scene, because we wanted a detailed invoice. Thanks to that though we found out they have charged us additional numerous positions from the mini bar, which we did NOT use. So, please be careful they will try to cheat you.

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The Alex
4.4/5107 Ulasan
Dublin City Center
I have stayed at 4 or 5 hotels in my various trips to Ireland. I even stayed at a 5 star resort the last time I traveled here and I will say hands down the room at the Alex was by far the nicest room I have stayed in. It's not directly in the town center but it's just a 10 min walk away and one I didn't mind based on the quality of the room. My only wish was that it had a pool. There is a work out facility across the street that I never checked out so one might have been there. If I ever go back to Dublin I would definitely stay here again. They have a couple of restaurants near by both places were excellent one served the best fish in chips that I have ever had the other had a great Guinness beef pie.
Staycity Aparthotels Dublin City Quay
4.3/581 Ulasan
Dublin City Center
We stayed two night at weekend. Immaculately clean, comfortable beds and pleasant staff. Walking distance of city centre, sights, restaurants etc. Would highly recommend. Parking a 10 minute walk away.
The Mont
4.6/5119 Ulasan
Dublin City Center
This hotel was perfect for a 2 night stay in Dublin. Very clean and quiet, but so close to the centre. Used the gym both mornings, which was used by several people and clean with towels, water, and a good choice of equipment. Good supply of toiletries, coffee and tea in the room, as well as several bottles water, which is always so welcome! Room small, but not tiny. Staff was fantastic- especially Sabrina who could not have done enough! She offered to organise any tours, and helped us with the Dublin express to the airport (much better than a taxi!). Would definitely stay again!
Staycity Aparthotels Dublin Mark Street
4.4/5112 Ulasan
Dublin City Center
Un apartahotel increíble, ubicado muy bien cerca de la zona del temple bar. La atención al cliente en recepción muy buena, hicieron lo posible por entendernos. Repetiremos sin duda.
The Davenport
4.4/5103 Ulasan
Dublin City Center
Great hotel in the midst of Dublin. Within walking distance to multiple sites. Staff at the hotel were friendly, helpful and always pleasant. Rooms were very comfortable. Breakfast buffet was well furnished with a wide assortment of items. Would definitely stay there again.
The Merrion Hotel
4.7/586 Ulasan
Dublin City Center
The Merrion is a Hallmark of service and sheer quality. We arrived to be greeted by a friendly concierge and the news that our room had been upgraded to a junior suite. Lunch in the Cellar bar was an absolute joy and friendly, well clued in staff made the experience more special. The room was fabulous, with every comfort you could imagine. The bed was so comfortable, as were the couches.I cannot speak too highly about the service at this wonderful hotel.

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