Ulasan Song Hotel

Our first booked room left much to be desired, dirty windows and unkept lawn with many insects in the courtyard. I asked for a room change and management swiftly not only changed but also upgraded us to a two bedroom villa and were very apologetic. I really did enjoy my stay and would recommend this place to all families and couples.

This Hotel is located on beautiful grounds, however it is a real shame that they are letting the weeds takeover everywhere. Still very pleasant to walk around the complex with all the trees, flowers, lake, swans & ducks, but it breaks your heart to see the weeds taking over everywhere and there is what once would have been a beautiful Rose Flower path and the roses are still flowering but no maintenance at all and weeks are taller than the rose bushes and all they seem to do is just the grass and forget the rest. Rooms and facilities were very clean, so I was impressed. Room layout is excellent and very, very big with a courtyard and external spa, you start to relax as soon as you walk in the door. The only thing that put me and my wife off is the mahjong table in the main room on the first floor. TV had no movies and no English Chanels at all. Food in the All Day Dining (Chinese Restaurant) was very nice but limited. Breakfast was not a very big selection and probably because it is not peak season, however it also was not very good and put us off even trying the Western Food for dinner and went across the road for fast food instead. Staff were very nice and polite. We want for my wife's birthday and apart from the impressive building structures, there was no WOW factor for the overall experience.

As a family of four with two kids we had a wonderful stay at Song Hotel in Dujiangyan. The location of the hotel is very convenient, right next to the ski hall and a mall. To Qingchengshan it is only a 15 minutes drive. The service was excellent and especially Dai Xiao made us feel home and helped us with everything we needed. The villa had a beautiful view on the mountains and the private hot tub in the backyard was very relaxing. The villa was equipped very well and we did not miss anything - also the two restaurants (Chinese & western food) were very delicious. We can definitely recommend it and we want to come back soon!

Good location to visit Dujiangyan and go to the water and snow park. Villa is very spacious and design. The environment is green and quiet. Staff is helpful. Food is good.

帶着兩個娃出行，宋品絕對是最正確的選擇。兩層的複式別墅，帶一個温泉池，酒店還有大泳池，滿足娃的各種玩水需求。對面的融創樂園，附近的熊貓樂園，非常適合度假。管家Tibbers提前一天就和我取得聯繫，詢問各種需求，入住的三天時間，隨時提供幫助。下次還會再來！

第一次來都江堰，第一次入住宋品，但感覺很好。一幢幢的別墅非常適合家庭出行，從前台入住開始，Tibbers熱情耐心，把入住的事項講的很清晰，對我提出的疑問也是耐心解答，必須點贊。如果再一次來都江堰避暑，仍舊會選擇宋品。

第二次來，房間挺好。週末天氣也不錯，都江堰相比成都早晚確實涼快的多。攜程買的套餐，預約方面比較曲折，還把攜程投訴了才預約到週末。這次來除中餐廳外體驗都比較好，因為買的是套餐，預約的6點30有個啥養生套餐，我們是準時到的，等到7點過點了都沒來一樣菜，這個預約制怕是要改善一下。由於我們帶了小孩，實在等不住了，就開車出去吃了。不過最後餐廳送了些點心彌補了。

還沒到，Tibbers就提前聯繫我們溝通需求，點贊！一到酒店，非常漂亮，端莊大氣，水上樂園，泡池，遊樂場，滑雪場，大型商場一應俱全！別墅也非常好，滿足一家人的空間需求，期間，Tibbers還是對我們照顧的無微不至，整次行程都十分滿意，還會再來！

入住前就接到Tibbers的電話，非常細緻貼心，詳細的介紹酒店和周邊訊息，安排好了房間，酒店的各種設施，早餐時間也都提前告知了，整體入住非常省心，擺渡車隨叫隨到，外賣到了也都很及時送到房間。環境非常不錯，有前後庭院。沙發是可以拉出來弄成沙發床的，mini bar飲品免費。酒店和商場挨在一起，購物出行都很方便。最重要的是寵物友好！！如果時間充裕，還可以去玩兒水上樂園，休閑度假確實不錯，推薦。

酒店就在成都文旅城裡麪，非常大，集休閑娛樂美食為一體，相當方便！地理位置很好，出行也很便利！酒店服務超讚，感謝Tibbers的熱情服務，對我們此次入住的接待和照顧！希望有機會還能再來都江堰，繼續感受這裏的風土人情。

還沒到都江堰，Tibbers就主動聯繫我，然後貼心幫我留了房間，到酒店後辦理入住非常便捷。房間也是寬敞乾淨，陽台正對趙公山，每天來回的擺渡車服務也特別好，我們行李又大又沉，每次都幫我們搬運，省去了不少力氣，再一次給咱宋品酒店點個大大的贊！下次來還要住這裏。

宋品應該是華住旗下頂奢類酒店了，此番入住的確有所感受，尤其是618活動以較低的價格住兩晚，這個價位也是無敵的存在，獨棟別墅，前後花園，私湯恆温泡池，一家三口入住愜意無比，管家黃旭瑞服務也很到位貼心，擺渡車隨叫隨到，特別是晚上叫了3次外賣，酒店小哥連送3回，搞得自己都很不好意思，國風酒店不是不行，進步空間仍然很大，還送了旅拍、mini吧暢享、雙早等等，帶娃戲水的確很能耗電，優點諸多。 再略講下缺點，凡是有私湯泡池和獨立花園的酒店皆有的問題，就是維護困難，室外的傢俱設施在強日照和水泡之間很容易老化破損，夏天入住在室外泡温泉或者活動還是得注意防蚊蟲，否則叮的很難受；第二個mini吧的品類和續補也略顯普通，還有改進空間；第三就是早餐品類和口味還差點意思，可能中晚餐更棒，沒吃不妄加評論。 偌大一個別墅酒店，維護成本和運行的確挺高，酒店內部景色和可玩的地方就很多，大堂極其有氣勢，雖然叫宋品，反而更有一種大唐盛世的風範，其實華住可以參考比亞迪搞個王朝奢品酒店系列，秦宿、漢風、唐韻、宋品、明典等等。

太讚了👍👍 非凡的體驗，太驚艷了！ 青城宋品，帶我們回到繁華宋朝 時光穿梭，捨不得離開！ 入住的前一天， 就接到宋品酒店管家Tibbers打來的電話 ，電話裏仔細的詢問我們到店時間以及需求。 酒店後硬軟件的體驗都非常滿意。建築大氣，融入宋朝特色和都江堰歷史，環湖綠道清新怡人。兩天的時間，進進出出，見到管家Tibbers，自始至終都帶春風拂面般的微笑，交談時輕言細語…再次謝謝Tibbers在我們入住期間的有問必答有求必應[抱拳]也希望我們下次入住還是由你接待我們

服務相當人性化，第一次來成都，Tibbers按照我的需求推薦附近遊玩的地方，相當有耐心。住店的感受是很棒的，真的是有求必應，服務周到，熱情耐心，暖心服務，給所有工作人員大大的贊，以後再來成都，繼續住宋品，這裏交通也很便利，周邊購物一站式解決。