ZachandSophie
4 Disember 2023
Stayed for two in room 2. We have noted positives and some room for improvement. Positives: -Cafe lovely downstairs, offers nice coffee and bakes as well as meals which we did not try. -Beautiful view from room. -Room spacious and clean. -Comfortable beds -Nice bathroom -£5 voucher for cafe and welcome pack was a nice touch. -Heating system in rooms were good. -The local area is beautiful and very quiet. -Adequate on street parking. Areas with room for improvement: -Cafe downstairs was nice but it would be even better with local jam and butter to go with the beautiful scones. In this local community, I’m sure there is better options for jam. Even jam from Aldi is better quality. If you’re going to make beautiful scones, give them a good partner. -The staff in the cafe were not interested in general chit chat and felt cold and unbothered. -Pillows in room could be better, some of the pillows were nice (ones with stripes) other pillows were flat. -Bathroom mirror worn down and on a slant, needs replaced. The bathroom is in desperate need of some storage and places to put things. -The room was nice but needed some personality, it seemed cold. -If you were staying here longer than 2 days, there is little storage in room. -No lamps in bedroom apart from lamps on the wall which do not work. -Furniture in the room felt budget and tired other than the beds. The rooms could really do with some love, it wouldn’t even be much to just take the rooms up a notch. -There is no one on site from half 4, room doors do not feel fully safe. -No place for extra toilet rolls in bathroom, we had to go out at night to get more toilet roll. -Room was not serviced leaving us again with no toilet roll or refreshments provided and having to tidy the room on our own and to reuse dirty towels. The housekeeper left a note at the door saying they did not want to disturb us but we were not in? We got back at 10pm/11pm at night and felt disappointed after a busy day. Mistakes happen we get that. -Walking in at night from outside is very dark, we had to use torches on our phone until we got a few steps from the door. The cafe could do with some lighting outside to lead the way into the hotel. We would stay again but would hope to see improvements. This ‘hotel’ is more of an airbnb type thing as there is no one here to meet any needs outside working hours. This hotel has so much potential and I hope the owners take these pointers on board and action them. There needs to be more love put into the rooms and more thought in the overall stay by owners.
Terjemah