Hotel berhampiran Auferstehungskirche - Evangelische Kirchengemeinde Düsseldorf-Oberkassel, Duesseldorf

Avoid this hotel. We booked a 4 night stay. The air con doesn’t work and with it being 23 degrees outside at 2am you need a window open. The bar across the street stays open very late and is very noisy. Today my daughters room has had no electricity. Yes they fix it but the fix lasts 10 minutes. The final straw was coming back from dinner to find men drinking on the steps of the hotel with a bag full of beers and 3 of them urinating against the hotel. When I complained I was told they were staying at the hotel so there was nothing they can do and what did I expect it was a Saturday night. I’ve been to Düsseldorf many times and there are plenty of hotels to choose from so avoid this one! I certainly will do in the future!!!

Had a great 3 nights stay on 25 Hours Dusseldorf . On the positive: Great service, from the welcoming all the way all the staff we came across. i normally don't book breakfast when traveling for leisure as I like to explore local foods, so have no opinion on the breakfast but the little coffee stand inside the hotel has what could arguably could be the best coffee in Dusseldorf. Yes, rooms are not huge but comfortable enough, nice mini fridge with consumables for free and most important: Was very clean.

Das Hotel ist sehr sauber, beim Frühstück hat man eine gute Auswahl an frischen regionalen hochwertigen Lebensmittel. Die Zimmer sind gemütlich und ebenfalls sehr sauber. Das Personal ist super freundlich und hilfsbereit. Das Auto sehr trocken und sicher in der Tiefgarage des Hotels. Aufzüge sind vorhanden. Die Lage des Hotels ist super U-Bahn und S-Bahn und das Stadtzentrum/Altstadt sind zu Fuß gut erreichbar. Wir kommen gerne wieder.

We found hotel Astra suites our budget. The hotel is 4 km from the city center. The location is accross the park, is very quiet place. Free parking, is an option for people with car. I don't think public transport stop nearby, but this was ideal for us which we prefer in a quiet place A guy in the office who help us during check in is very friendly and accommodating. The hotel lobby is very cozy small and peaceful. The room is nice, good for two only. When entering the room the closet is just behind the door attached by a luggage rack. We have two single bed, carpet floor. The bathroom is somewhat small but very neat and clean. Breakfast buffet included in room price, choices from warm and cold. The area is very airy and modern, staffs are quickly to serve you coffe/tea and anything you need, very friendly and great service. There is a small bar next to reception office where you can order some beverage. We have free wireless internet inside the room. We always travel with three devices which we never have problem using all at once. But the hotel only allowed to give two password for wifi, so we say it's okay no problem. Suddenly the guy said, here I'll give you three password for wifi instead of two ( which was a bonus). For 67€ per night with great service and a welcoming staff it gives a satisfaction to costumer that's all we need

I have chosen this hotel beacause of the pool. I was really disappointed when it occured that water is terribly cold. The hotel staff was not very attentive. The only plus is the proximity to the airport.

Very efficient and pleasant staff at the reception for the check-in downstairs. As an ALL platinum member, I was upgraded upon check-in. The room was large, conveniently furnished and quiet through the night. As I had an early departure, I took a taxi to get to the airport (5min ride) as the hotel is not exactly at the airport (22min by walk).

We booked months in advance on *********** before our stay on 20.8.23. We stayed for 1 night in a Family Room - a double bed with a bunk bed in one room with a shower room. The hotel despite being called “airport” is actually a 5-10 minute drive away by taxi (we paid €21 to get from Düsseldorf airport to the hotel by taxi). We had a nightmare at check-in. Our flight was delayed so we didn’t get to the hotel until after 11pm when the check-in desk closed. None of the reference numbers *********** had provided us with worked, so we thought we were going to be homeless! Luckily there was 2 emergency telephone numbers on the wall, we rang the first - it went to answerphone - luckily the second was answered but with my rusty German, I had to speak a mixture of German & English to explain what had happened. Luckily she found our reservation and give us the access code for the building & for the room (there is no room physical key) - such a relief! The room had air con (a welcome relief as it was 30’c when we visited), free Wifi, comfy beds & a lovely shower. Breakfast was €10.50 each - we booked in the morning due to the aforementioned check-in issues. Great selection of continental breakfast items. Check out was 12noon. The nearest tram stop “ISS Dom” is a 2 minute walk away which on the S1 line takes you to the Düsseldorf Hbf in 25 minutes, then you can change to catch a connection to Düsseldorf Airport, Cologne etc. We would definitely stay at a B&B Hotel again when visiting Germany again.

hotel has no restaurant - they just warm up pizzas for you no parking spots available - for 120 rooms they have 20 parking spaces - they rended the rest for long term one man for check in, serve drinks and warm up pizzas for full house - this is not human and not respectful for employees

Good morning, I stayed at this hotel in 2 rooms for 3 days at the beginning of May 2024. They charged me 30 euros for late check out for both rooms, but they charged me 15 euros more for one Late check out for a room and we were moved from one of the rooms. also the kitchen equipment did not work in one of the rooms, fortunately we had two rooms and we had to cook in one room for everyone. beyond all these inconveniences, when I returned to Paris and looked at the bill again, and mentioned to them that the kitchen equipment was not working, and that it would be appropriate to carry out a commercial gesture for this also in addition to the reimbursement of the 30 euros invoiced for no reason. They keep arguing and showing bad faith, to the point that they still haven't refund at least the 30 euros for almost 4 weeks now. Bonjour, J'ai séjourné dans cet hôtel dans 2 chambres pendant 3 jours au début du mois de mai 2024. Ils m'ont facturé 30 euros pour un départ tardif pour les deux chambres, mais ils m'ont fait payer 15 euros de plus pour un départ tardif pour une chambre et nous ont fait partir d'une des chambres. de plus l'équipement de cuisine ne fonctionnait pas dans une des salles, heureusement nous avions deux chambres et nous avons du cuisiner dans une seule chambre pour tout le monde. au delà de tous ces inconvénients , quand je suis revenu à paris et que j'ai regardé à nouveau la facture, et que je leur ai mentionné que l'équipement de cuisine ne fonctionnait pas, et qu'il serait opportun d'effectuer un geste commercial pour cela aussi en plus du remboursement des 30 euros facturés sans raison . ils n'arrêtent pas d'argument et de faire preuve de mauvaise foi, au point qu'ils n'ont toujours pas remboursé les 30 euros à minima depuis presque 4 semaines maintenant.

Très movaise expérience ! À l'arrivée on nous demande un supplément de 15 euro par chambre (5 chambres) ! On nous explique où ce trouve les petit dj. On été 9 personnes mai on allait pas tous prendre un petit dj les matin. Arrivé au petit dj on nous demande le numéro de chambre ce qui est normal. Mai d'office ils nous facture 2 petit dj. Donc à la fin on nous vole 5 petit dj (5 x 23 euro ! ) et on nous explique qu'il fallait annuler à l'avance ceux qui prenez pas ! Après ma chambre n'a pas été nettoier une seule fois sur 4 jour ! Le sauna en panne 1 jour sur les 4, et la cabine infrarouge fonctionnait pas du tout. Et le personnelle en vue des petit dj très désagréable. Une chaîne d'hôtel qu'on fréquentera plus jamais !