Premier Inn Edinburgh East

Slightly disappointed with the cleanliness and amenities in the room on arrival. Not enough towels in the bathroom, carpet dirty/not hoovered before our arrival. Reception staff very friendly and helpful. Breakfast was average. Dinner was very nice.

The hotel is very shabby and desperately in need of modernisation and has been for some time! The restaurant was freezing and most of the items on the menu were unavailable. The breakfast was all over cooked, I had to return it 3 times and they gave me back the same breakfast each time. I had to eat my breakfast on small plates because every time I asked them replace something the rest of my food was cold! They need to change the restaurant into a table/thyme like some of the better premier inns. It claims to be a help your self buffet but you have to send your order to the kitchen to cook individually yet it still comes out over cooked and disgusting! Save your money and book a decent hotel, I wouldn’t expect it to still be trading for much longer it’s so bad people will stop going altogether soon!

As stalwart supporters of Premier Inn throughout the UK we were very disappointed by this hotel which was not of the standard we have grown to expect. The plus points are the receptionist was friendly and the night was quiet. However there were a number of issues of concern.The building is dated, the carpet and other fittings are worn, the room and the bathroom was cold. We had booked a double room but were given a quad room for just the two of us. There was only one chair in the room and when we asked for another one were told there were no spare chairs. We stayed on a Saturday night which was very expensive and definitely not worth the money. It is annoying to have to pay £9 for parking when the stay itself is costly. Past experience has been that Premier Inn operate to a universal standard but this no longer seems to be the case. We would never return here,but this would make us cautious about staying in another premier inn as we can no longer be sure of the standard.

Staff were friendly, catered to our needs and were very helpful, close to all amenities and local buses were easy to figure out to go places. Would definitely recommend. The beach was a 20 minute walk and the town a 15 minute bust journey so the best of both worlds.

Usual great night's sleep well expect from a premier Inn. Food was good and a great and friendly quiz and raffle in the bar. Disappointed to find out now charging for parking although ours was validated as booked prior to the introduction of this policy.

This was truly a horrible misstake booking this hotel. As we arrived in the evening we were tired and hungry and were met by a nonchalant welcome of the young lady working in reception. We asked for dinner recommendations in the area and she shrugged her shoulders and said she couldn’t think of any - isn’t hotel personnel supposed to be able to advice tourists with local expertise? We ended to going to our room to get a rather early night. We barely slept at all due to the rooms ambiance. Next day we headed out early and spend the day exploring the city, when we came back in the evening we noticed the bathroom was infested with BLACK MOLD!!! It had even spread to our toiletry bag hanging on the door!! The mold was covering the door and ceiling. We went to reception and the nice lady working was very apologetic and offered us to stay in another room for the night and offered us complimentary breakfast because they wouldn’t do refunds! It’s a nice gesture from her part to offer a breakfast, but it doesn’t make up for the health hazard we were exposed to! I have asthma and very sensitive lungs and mold is a massive concern for everyone, especially if you have an underlying illness. Turns out the new room also had damp damages but not black mold. I would never ever recommend going there! And the pricing was supposed to be something in the middle, well for what we got it was definitely not worth it.