Ulasan Bluesea Mediodia

Jawapan daripada Pihak Penginapan: Hello, Thank you for your honest review! We’re glad to hear that you enjoyed the location and cleanliness of the rooms, and that any minor issues didn’t impact your overall experience. It’s great to know that you found simple solutions, like airing out the shower, and that you appreciated the friendly and helpful staff. We’re also pleased that you enjoyed the food, even if it might not have been exactly to English taste—offering a fresh and varied selection is something we strive for. It’s true that the pool is on the smaller side, but we’re happy you found the pool and bar area to be a nice place to relax. Overall, we’re delighted that you felt it was great value for the price, and we hope to have the pleasure of welcoming you back again soon!

Jawapan daripada Pihak Penginapan: Hello, Thank you for sharing your detailed feedback! We're delighted to hear that you enjoyed your stay and found our hotel to be a good value for an all-inclusive experience. We're glad you appreciated the reception and dining areas, as well as the clean and comfortable pool area, even in January. It's great to know that the room met your expectations for cleanliness and comfort, despite being slightly more dated than the reception. We're also thrilled to hear that you enjoyed the food, particularly the breakfast with its wide variety of choices. We understand that some options may not cater to all tastes, but your positive comments about our offerings mean a lot to us. It’s wonderful to know that our friendly and helpful staff contributed to your pleasant stay. Hearing that you would happily return is the highest compliment we could receive. We look forward to welcoming you back in the future for another great experience!

Jawapan daripada Pihak Penginapan: Thank you for sharing your detailed feedback. We’re glad to hear that you appreciated the cleanliness of the hotel, the comfortable beds, and the friendliness of the cleaning staff and bar staff. It’s also great to know you enjoyed the lovely scent in the reception area and the spacious balcony. However, we’re truly sorry to hear about your disappointment with the food and the experience at reception. As for the food, we assure you that we do our best to offer fresh and quality food. We always try to offer different types of options to suit all tastes, although we understand that culinary preferences may vary and we regret that our offer has not been to your liking. We are very surprised to hear such comments about our staff as we are known for always providing great customer service. Your comment about the mould on the curtains is concerning, and we’ll address this with the housekeeping team immediately to ensure it doesn’t happen again. As for the pool, we understand how its size might be a challenge during peak season, and we’ll take your feedback into account. We appreciate your honesty and your balanced perspective. While we’re sad to hear you wouldn’t return to this hotel, we hope your future travels bring you a more satisfying experience. Thank you again for taking the time to provide us with your thoughts.