Hotel berhampiran Puig Gavarres di El Baix Emporda

The hotel is wonderful, with a beautiful garden, the beaches near the hotel are magnificent, the food is very good. good cleanliness, but 2 people at the reception deeply disappointed me... Although I announced when I arrived at the reception that in 2 days it is my daughter's birthday and I would have liked them to prepare a small surprise in the room when we arrive, that is a the cake with a candle, and I received firm promises from the staff that they would prepare the surprise, but in the end they did not prepare anything.,...saying that they did not know how to decorate the cake...total disappointment

Excellent hôtel, très bon emplacement en plein centre ville, et pourtant c'est vraiment très calme à l'intérieur. Le personnel est très professionnel et extremement gentil. L'hôtel est tout neuf, la chambre est joliment agencé avec de très beau materiaux. Le petit déjeuner est de très bonne qualité. Je recommande cet hôtel qui est un vrai 4 étoiles.

Días en família con MP ya q no hazen PC. Habitación de hotel bien distribuïda, no moderna però amplia. Al entrar cama de matrimonio, pasillo con baño i bañera pequeña, i en el otro lado salin con sofa cama, nevera, tv i salida a balcon con mesa y sillas i una sisí. Limpieza correcta del dia a dia pero faltavan fondos… Comedor moderno con comida buena pero repetitiva y boca variedad. Y el horario d las comidas hasta tarde. Personal correcto, pero cuando lleguemos nos dijeron q hasta las 15h no entregavan la habitacion, tubimos de esperarnos hasta las 15:30h… Estancia correcta.

Un sitio estupendo, de los mejores visitados, habitación inmejorable, detalles perfectos, todo reformado y impecable, el hotel en general muy bonito y decorado, un gran y variado desayuno, el Spa pequeño pero funcional, asi que todo muy bien. Gracias.

A decent hotel with decent food and decent staff. But I give a low score for ONE REASON: There was a large group of special needs people using the hotel. From my experience working with autistic adults, there is no way these individuals should be sharing busy spaces - sometimes unattended - with young children. Their support workers were not good enough and these guests were walking alone around the restaurant - grabbing utensils and food from small children. At times the restaurant was like a farmyard - loud snorting and braying sounds. Guests constantly on edge, especially with their children. There are special hotels for these individuals and unfortunately they ruined the atmosphere and relaxation for a lot of guests. At one point one of the special needs adults tried to get into the lift with my children, who already had to leave the restaurant because of the sound of another one of them vomiting on his table. That nothing was done about this for the 7 days I was there is not acceptable. There were other security problems around the hotel but most importantly, they should not be accepting these large groups because it disrupts the enjoyment of guests.

I’ll start by saying that I’m writing this review whilst still holidaying. We came as a family- a mother, 2 daughters (in 30’s) and 19 month grandchild. We’re all inclusive and we are not picky at all. When reading other reviews of hotels we typically roll our eyes and say ‘you can’t please everyone’ or ‘it’s what you make of it’ so please trust me when I explain this hotel. I’ll start with the positives- the setting is beautiful- pool is overlooking the sea. The food is nice enough, there’s always something to eat, mainly pizza, pasta, chips and salad. (Salad bar is lush) Breakfast is our favourite meal. (There’s cereal, continental, pastries, pancakes, fruit, yoghurt, bacons and eggs etc.) We found the beds comfy for all you only get one pillow, it’s decent. Martin, a waiter, FANTASTIC with the little one. Such a lovely man. He always greets us with a ‘hello love’. Meal times aren’t too bad either- Breakfast 8-10am Lunch 1-2:30pm and Dinner 7-10pm Thinks that’s about it really. It’s centrally located, we attempted to go for an evening meal twice. Everywhere is closed on a Tuesday (and some on Monday too) then places don’t open until 8pm, so with a little one, it’s no good. The hotel. Buckle in! There is a park when you first arrive, which is a death trap. There are little tree stumps sticking up, no bark or sand down, the steps up to the slides have huge gaps in them and the swing is on a wonk- it’s completely unusable. The beach- it’s not sand, it’s shingle, so sharp underfoot. The staff- the most rudest people we have ever met. It’s very much catered towards the French. When ordering a drink in the evening, I was at the bar, the waitress completely ignored me and served a paying Frenchman, after him, she served her colleague doing table service, couldn’t help myself at this point and I said ‘HOLA?!’ She looked at me in utter disgust and continued to serve her colleague. In Spain, you expect (rightly or wrongly) that the majority of people will speak English, basic, enough to get by, but not a word is spoken. I was heavily relying on my Spanish GCSE to get by. (2 male receptionists speak English and that’s it) I naturally really try abroad to understand the basics of their language but have always found English is widely spoken. It describes the hotel as family friendly- it’s not. There is a tiny pool which is full of leaves from the trees above- not well kept at all. The tiles on the floor are not the correct ones- it’s VERY slippy when wet. The pool is FREEZING. They have built in pool steps but no hand rail. No lifeguard either. We had a pushchair- getting down the ramp, it’s practically vertical with some grips missing. If you’re a wheelchair user, you wouldn’t be able to go down alone. Everything is on -1 floor, so a lot of steps involved. The lifts- there are 3 of them- lethal! They close when you’re getting in them, not allowing time at all, and the sensor must be knackered because they don’t open again. We found that

We loved the charm of this hotel in a perfect location just steps from the beach. The staff were amazing and went out of their way to make sure we had everything we needed. The cleanliness was irreproachable. The rooms are small but very comfortable. The restaurant offered a large and varied buffet which changed every day. The swimming pool is lovely but not child friendly as there is no shallow end. A car is a necessity to visit the surrounding areas. If I must say something negative then it would be the absence of a coffee machine in the room. A full length mirror would be welcome and a shelf under the bathroom basin is a necessity. Make sure to request a side sea facing room as there is a construction site just in front of the hotel and the view must surely be spoilt by this. Highly recommend. We will be returning.

As a previous hotel manager for a 4 star apartment hotel/apartment myself I will be completely honest and realistic with my review. Apartment - When you first step in you instantly think ” oh nice” but as soon as i took my shoes off and walked around my socks went from white to brown. Floors were filthy, Not only did they not mop the floors but they didn't even bother sweeping it. I even found crisps and hair on the floor. But as i was in holiday spirit I cleaned it myself and moved on. When it was time for a shower I noticed my towel had weird yellow stains on it, i then found that all the other towels were also horribly covered in stains with i dread to know what. Then the bed sheets! Bed sheets had stains. All 3 of them. At this point the receptionist pretended to act shocked and gave us another apartment. When we went into the other apartment it smelt awful, like sewage. Receptionist then gave us fresh towels and sheets but again, it was dirty. In the end, we just stuck to our normal apartment and washed all the bed sheets and towels ourselves which we had to pay. It came out sparking clean with no Stains!!. You will also need to clean up the apartment yourself and wash your own dishes before leaving, they give you a small pack of cleaning products to use. This won't last you if you are regularly cooking or using dishes frequently. You also have to provide yourself with toilet rolls and bin bags which i found strange. Everything needed to cook was there which was great. Internet - Was perfect, no issues. Aircon - only 1 in living room, another needs to be put in bedrooms to be honest. The fan for the ac was outside the balcony on the floor which leaked and blew cold and hot air at you while your sitting down. Noise levels - if you have neighbor's next to you or downstairs or even outside from the balcony you will definitely hear everything, this was fine for me personally but if you are a light sleeper then probably not. Swimming pool - playa 3 had a small pool, the water tasted extremely strange, almost like chemical salt. I couldn't swim in it. Other pools were great. They close all pools 7pm which is inconvenient as it would be a nice place to sit and socialise. Dogs - As much as i love them and the idea you welcome them to stay in the apartments, i spent my holiday hopping and dodging poop on the floors outside the building and around the area. Reception Manager should really implement fines for people not picking it up. Surrounding areas - Supermarkets were really close by, and tobacco shops. Cash machines were very close as well. There was a place around the corner to go bowling which was lovely as it had a bar and game room. There was also 2 bars with lively music and great choice of alcohol. Bars closed around 3.30am. Bowling around 1am. Beach - was so lovely, so close to the apartments, if you want to sit on a beach chair it will be 5 euros. They had a bar and cafe directly on the beach with incredible food. Markets

I booked this hotel as I did not want the usual bland high rise hotel on the beach road. But arrived at the hotel with very low expectations having read the past reviews. My experience is completely different. The hotel grounds are beautiful, the pool bar staff are very friendly & efficient it is open till midnight in the summer. The pool bar seating is new and good quality. There are a lot of sun beds around the pool, beach, & gardens. Check in was efficient. The sea view room is newly renovated and well maintained. The aircon is very powerful, brand new seating on the balcony, 5g fast Wi-Fi . It appears a lot of money has been spent renovating the hotel. There may be some rooms not yet renovated. The walk into town takes around 15 minutes and is a slight hill on the way back to the hotel. If you are looking for a hotel which is a little quirky (because it is built around the rocks) with great sea views and a laid back atmosphere I would recommend this hotel.

With a stay at Hotel Terramar in Palafrugell, you'll be on the beach, just a 4-minute walk from Llafranc Harbour and 5 minutes by foot from Llafranc Beach. This beach hotel is 7.4 mi (11.9 km) from Aiguablava Beach and 10.7 mi (17.3 km) from Pals Beach.Don't miss out on recreational opportunities including a 24-hour health club and bicycles to rent. This hotel also features complimentary wireless internet access and concierge services. Getting to the surf and sand is a breeze with the complimentary beach shuttle.Grab a bite at Restaurant Terramar, a beachfront restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are available daily from 8:30 AM to 11:00 AM for a fee.Featured amenities include a business center, complimentary newspapers in the lobby, and a 24-hour front desk. Planning an event in Palafrugell? This hotel has 646 square feet (60 square meters) of space consisting of conference space and a meeting room. Self parking (subject to charges) is available onsite.Make yourself at home in one of the 53 guestrooms featuring refrigerators. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and complimentary bottled water.