Hotel Mesra keluarga di Regina

We really enjoyed our stay at this hotel! All of the staff members were very nice every day, and they gave us warm cookies when we checked in after a late flight at midnight. Little did we know, these chocolate chip cookies were part of their awesome, complimentary customer Cookie Care Commitment! What a simple and effective way to make guests feel comfortable! The room was clean and spacious enough for us. The restaurant, Wild Sage, had excellent food and drinks! We would definitely stay here again next time we're in Regina!

Everyone was very friendly, had issues in the room, maintenance was exceptionally friendly, going above and beyond to teach us how to fix if there were any other issues. Carl at the front desk was very accommodating and helpful, very efficient check in. Misha the manager even spent her personal time to chat with us and share our experiences with her. Thank you Seven Oaks!!

This was the worst hotel experience I've ever had. If the experience we had had been at a $79/night side of the road motel, I would've been much more laissez-faire about it. However, we paid $180, plus parking, plus a $35 pet fee, and would've been more comfortable sleeping in our car. The 2 main issues were: 1. The heat doesn't work on some of the floors. My understanding is the first 3 are the main issue. And when I say it doesn't work, I mean it never reached more than 17 degrees, and cold air blew from the vents straight at the beds THE ENTIRE TIME. This is a problem they know about. They've had people in to fix it, but ”can't”. So, when it's -30 outside, this hotel is charging people $180 to stay in hotel rooms THEY KNOW have no heat! ***?! Do they have heaters, i asked? Some, but not enough for every room, so we were out of luck. In order to actually manage to sleep, we kept a pot of water boiling on the stove all night, went to Canadian Tire to buy our own heater, and each slept with 3 blankets and our clothes on. They offered us extra blankets, but only sent 1 for 4 people and 3 beds. We had to call down 4 times, each time we were on hold for over 10 minutes becausevthe place was a gong show. This leads me to the second issue.. 2. Management of the hotel. This place is BUSY. There was never not a line up at the front desk. Like i said earlier, every time I called down I was on hold for 10 minutes. I've never seen a hotel this size not have at least 2 people on the front desk, but there was only 1. A couple manager looking women walked around, back and forth into the office, etc, but never jumped onto the other desk to help out. It was ridiculous. When we first went up to our room and realized the heat didn't work, we called down to the woman who checked us in to complain. She acted surprised about the heat and gave us the only other room in the hotel because they were full. I waited in line for half an hour to get new keys, and when I got to the front desk a different clerk was now telling me my reservation had ended and there was no room for me. We spent another 10 minutes going around and around, while I tried to explain what had happened. This is when we were told that the heating is a problem they know about and can't fix (not the story we heard from the other clerk) but were assured that the new room would have heat. Nope, that was a lie as well. I could go on, but that's the gist. I'll never stay again.

We came for a mini family vacation and our stay was excellent. The shuttle for the Rider game stops right at the hotel which was great, we didn't have to worry about getting to and from the game. The front desk staff were very friendly and helpful, same with the staff in the restaurant. The pool temperature was a home run, it made our time there very enjoyable. We would definitely stay here again.

I stayed here for 3 weeks in June for work and was very impressed. Rooms are excellent, restaurant has good food and hours, and all the staff were very friendly and helpful. I had one issue arise during my stay, and the hotel staff were super quick to fix it. They truly care about their guests. I also really enjoyed all the funny and unique quotes on the key cards, do not disturb signs, etc.

Hotelnya hebat 👍 besar dan bersih. Tempat letak kenderaan, kolam renang dan gim yang rapi, sangat selesa, percuma, tetapi kerana wabak ini kami tidak mengalaminya, kami pasti akan tinggal di lain waktu.

We only stayed for few hours for a stop over sleep. Not much expectation giving the price. But still it was far from our expectation. Don’t really mind the stain on carpet floor, but bed sheet was disgusting that we could not sleep well. Breakfast was average but good enough for us before going on the second part of journey.

The service was excellent. The staff member in the breakfast room was fantastic. We have never had such a pleasurable experience where a complementary breakfast was offered. The food was delicious. The rooms were clean and spacious. Staff was very pleasant. Would definitely stay again.

접근성은 떨어지나 친구들끼리 묵기에 좋은 숙소임