Hotel Romantic di Xinjiang, China

Highly recommended! This was my first time visiting Altay, Xinjiang. The hotel was easy to find, and the customer service contacted me in advance via WeChat to discuss everything. (520522) First, due to the weather at the end of November, the refund and cancellation services were very considerate. Second, the hotel facilities were complete. The underfloor heating was on from the entrance, making it very warm. The lobby reception area combined with a water bar had delicious drinks! Guests were thoughtfully offered ginger tea upon arrival to ward off the cold. Third, the room was clean and tidy; I couldn't find a single fault. The toiletries were excellent, and the bathroom had a separate shower and toilet. Fourth, the food selection was extensive; I feel many high-end hotels don't offer this level of food and drinks. Finally, the service!! So warm and attentive. Free parking; remember to scan the QR code at the front desk to get a parking voucher before going downstairs. Thank you for the hospitality; I will definitely come again!

The hotel is conveniently located near the airport, just a 15-minute drive away, with ample parking. It has a 24-hour self-service laundry room and a gym. Check-in at the front desk was quick, and the room was clean and tidy. Customer service, especially from Xiao Yu, was excellent; they proactively contacted me to arrange my room. My flight was delayed, and the hotel even helped me with a late check-out. The driver for the airport transfer also arrived very quickly. All the services were convenient and seamless. I was very satisfied with this stay. Highly recommend!

Exceed my expectations. We are given complimentary breakfast upon checkin. Bed were so comfy. Accomdation is glass roof for you to gaze the stars. They have small taxicar to fetch u from concierge to your room, and to breakfast area. They have a nice cafe which we do not have time to explore. At least stay 2 days here to enjoy the facilities.

Excellent! Facilities: Very good. Cleanliness: Very clean, felt safe staying here. Environment: Very satisfactory. Service: The front desk staff were warm, attentive, and extremely helpful. All of them were beautiful too! The hotel is very close to the Grand Bazaar. We even extended our stay today. We are very satisfied with this hotel and highly recommend it. We will definitely stay here again next time we visit. Ruby Elegant Hotel.

Highly recommended! The environment is fantastic, surrounded by lush greenery, and there's even a historical exhibition hall. It feels like staying in a park, and the value for money is excellent. The late check-out until 3 PM was a thoughtful touch. On the downside: there's room for improvement in service awareness; the front desk staff weren't very proactive. Also, during the National Day holiday, ordering à la carte was either unavailable or extremely slow, with the only options being mixed noodles and pilaf, which we ended up eating for two consecutive meals.

My stay at the R&F Wanda Vista Hotel in Urumqi was truly exceptional! The Western-style decor immediately caught my eye upon entering the lobby. The Tianshan tapestries and snow lotus lanterns were stunning, instantly elevating the atmosphere. The staff were incredibly welcoming, greeting me immediately and making me feel incredibly attentive. I have to praise Sara, the hotel's housekeeper. After adding her on WeChat, she quickly addressed any requests I had. She was incredibly thoughtful! She also thoughtfully took care of any issues I had with my reservation. The room I was given was the perfect size, spotlessly clean, and odorless. It was a comfortable stay, and I had a great rest. Upon check-out, they even gave the children a small gift. I'll definitely stay here again next time I'm in Urumqi!

Although the hotel isn't brand new, its management is exceptionally well-organized, meticulous, and thoughtful. The front desk staff patiently showed us several room types, helped us pick the most suitable one, and even gave us an upgrade. As we were there for our first marathon, we inquired if early breakfast would be available on race day. Upon learning this, the lobby manager promptly arranged for breakfast to be served for all race participants staying at the hotel, which was incredibly efficient. Room service was also highly efficient and incredibly prompt. Highly recommended!

Choosing this accommodation was absolutely the best decision of our trip! We were so comfortable and happy here, it really boosted our overall experience. The biggest highlight of this guesthouse is its incredible proximity to the scenic area – it's truly a cozy haven right next to the attraction. This saved us a lot of travel time and made our sightseeing flexible and effortless. We could head out whenever we wanted and return quickly to rest, perfectly balancing exploration and relaxation. The room itself was warm and comfortable with excellent natural light, and it was spotless. The soft bedding ensured we had a wonderful night's sleep, waking up refreshed and in a great mood every morning. The service was thoughtful and attentive; we had a worry-free experience from check-in to check-out. The attention to detail made us feel truly cared for. Here, we could easily access the beautiful scenery while also enjoying a quiet and comfortable stay. It perfectly met all our expectations for the trip! I've already recommended it to my friends and will definitely be back.

在天山天池附近幸運找到寶藏民宿，性價比超級高！民宿設計精緻，有老板的各種收藏、咖啡閣、老板娘的盤栽、他們兒子畫的畫，房間寬趟亁淨舒適，設備齊全，還有智能馬桶！老板和老板娘親切好客，對我倆照顧周到，老板煮得一手好菜（我們去的時候剛好是新疆過年，還可以吃到老板親手做的羊肉湯烤羊肉羊肝，老板娘做的傳統糕餅，美味得很！），老板娘是勾針編織高手，他們還為我們費心改善行程，介紹好吃便宜的地道餐廳，真的感動感激！非常推薦👍🏻

A very beautiful hotel, except for its somewhat remote location, everything else is great. Regarding the guest rooms, I would appreciate it if the bathroom near the entrance had hand soap and hand towels; otherwise, it felt very inconvenient. Most people wash their hands and rinse their mouths immediately upon entering a room, and without hand soap or anything to use, you have to go into the master bedroom's bathroom to find these items, which is a bit frustrating. How could a hotel with such excellent facilities overlook these small details? The private hot spring had good water flow and temperature, and you could even smell the characteristic mineral water aroma. However, the hot water came out very slowly from the sink, and the shower water was inconsistent in temperature. Finally, the TV couldn't play any programs due to a persistent network problem; I ended up only being able to stream content from a mobile app.