Hotel Mesra keluarga di Neuss

Extremely helpful staff, well located hotel with ample secure parking (for a small fee). We were in Neuss attending a funeral having travelled from the UK. Reception was exceptionally helpful arranging for our PCR results to be printed out before our departure if we needed them to. Breakfast and dinner were excellent even though dinner had to be taken in the bar as the restaurant was closed.

Stayed with a group of 16 for a Hockey Tournament at nearby Schwarz Weiss Neuss (Hockey and Tennis Club) Nice check in, told by staff member bar would not be open that evening (Thursday or the Friday) given room 204 overlooking some units, but very quiet so a bonus, no noise. Clean bright room with two patio doors which we left open all day / night as no air conditioning but kept the room cool. Plenty storage, wardrobe/drawers. Kettle, everything you need.Friendly welcome from staff at breakfast, enjoyed fruit juice. tasty rolls, yogurts cereals on offer, hot dishes available. the scrambled eggs were delicious always kept hot. tea/coffee machines impressed with the breakfast on offer. We were visiting hotel as part of a Hockey Tournament so a lot of teams staying, why the bar remained closed during our 4 night stay is a mystery. they also have an outside seating area, which with the good weather we had. would of been ideal to sit at after returning to the hotel after a match. We all met at reception before heading out to eat. but had to make do with bottled beer from a fridge next to reception desk, which was charged to your room, Bizarre as hotel would of made a fortune had the bar been open. The Saturday evening the hotel hosted the Hockey Dinner (buffet)for all the teams to attend, held in a large function area with a bar, Slow service to begin with as a server was allocated a few tables. but between table service and someone going to the bar it wasn't a problem. We were seated near to the buffet, there was also another buffer for the tables round the corner. Cannot complain about the food. Good selection and all food was kept hot (always a bonus,) A very enjoyable evening, Danke. Overall enjoyed our visit and stay in hotel, located in a nice area, enjoy a short walk to restaurants/Lidl and shops. Or walk cycle through the park. :) :)

This Hotel is not great located somewhere in an industrial park. Ok it’s not to bad connected to the city but there is nothing around to run errands or other things. The room was clean but puristic furnished. The TV very small not like on the pictures in Tripadvisor. Wifi was interrupted and the bathroom had a styling of the 80. The breakfast was good not splendid but good. The staff friendly and attentive. The charge was about 270€ a night for one person- absolutely not matching what was offered. So all over three points. Do I am looking for to come back? Not sure.