Hotel Mesra keluarga di Rouen

We had an overnight stay after a long drive from Switzerland. Parking available under the hotel. Refreshing swim in the pool. The restaurant and food were formidable. The staff were friendly, polite young people and were happy and egar to help. The panacota desert was off the scale. Would most certainly return hear.

Great place for a stopover. Hotel is close to river with numerous restaurants. Disconcerting was having to ring a bell to gain access to hotel. However greeted by a rally nice an friendly receptionist. Car parking is 12 euros. There is a height restriction and would suspect difficult to get a larger SUV into underground carpark. Very steep and narrow. Make sure you remember passcode as need that to gain access to parking area and hotel. Big surprise was size of room which was able to divide into two by a curtain. Contained a microwave, fridge, kettle and coffee machine as well as a safe. Able to buy microwavable meals in reception. Bed comfortable and whole room felt clean and fresh. Nice size bathroom with both bath and shower as well as hair dryer. Separate toilet. Our view was over a modern courtyard. Not nicest of views. Would ask for a river view. For location and comfort would definitely stay again.

We booked a 2 night stay at this hotel, and thoroughly enjoyed our stay right in the historic heart of Rouen. We opted for a standard room, and requested a room overlooking the internal courtyard, as we had heard these were the best rooms. We were not disappointed and the hotel lived up to expectations. The room, although small, was comfy, quiet and well equipped with a sizeable king size bed, soft fluffy pillows (more brought promptly on request), a desk area with nespresso machine and a hospitality tray, a small wardrobe with safe, iron and ironing board. The adjoining bathroom had a large shower with double heads and an efficient heated towel rail, with plenty of towels, and robes etc, as well as nice toiletries to use including shampoo, body wash, conditioner and moisturiser. We had booked valet parking, but on arrival at the hotel we struggled to find the entrance, despite having been sent directions, so we called the hotel and the concierge guided us in. We were then helped with our luggage and our car was parked for us. despite this costing 27 euros for 24 hours, it was well worth it as I don't know where we would have parked otherwise, and it meant convenience, peace of mind and security for our vehicle. The hotel is a beautiful building, sympathetically created from a historic masterpiece, to accommodate the workings of a hotel, even including a wonderful pool and spa. We enjoyed our time using the facilities and made the most of the gym, pool, hammam and sauna over the weekend. Staff were helpful, polite, friendly and very accommodating to all our requests, even granting a late check out on departure, having asked the night before - it was arranged seamlessly for us. We especially liked - the wonderful buffet breakfast with excellent selection of fresh fruit, hot cooked items, cold meats, cheese and youghurts etc, and bread and pastries with local jams and honey. - the refillable chilled water bottle provided in the room which could be filled with cold, still and sparkling water - the wonderful pool, hamman and spa - the location which was right in the historic centre - the staff who were all helpful and polite and spoke excellent English. Small areas for improvement - the air conditioning in the room didn't seem particularly efficient, even when turned to high. - the one lift is terribly slow: mostly we gave up and used the stairs

Hôtel très agréable. Service irréprochzble. Chambre confortable. Je recommande

This hotel is marketed as a budget hotel and you may not chose it as it is out of town BUT this hotel is clean and looks just like the pictures, yes there is a bit of bare MDF in the rooms but everything was great. Aircon worked breakfast was plentiful bed very comfortable. We had room 278 and was very quiet as over looked the car park. Parking was on site and they have lifts to all the floors. They have fantastic areas for lounging all with USB ports for devices. Just two minutes up the road up a side street is a funky pop up burger bar that does an array of foods including the best steak I have ever had. The hotel has a save the planet ethos which can be seen with paper cups in the bathroom and decor. It was a real gem staying here and a bus stop only two minutes away takes you into town for 1.7euroes each way. I would never stay in the centre too busy and this hotel gives you the tranquillity you want on a holiday. There is a also a posh pastry shop nearby too