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Lihat Ulasan Tetamu untuk Hotel di Rouen

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Hôtel Astrid
2.8/555 Ulasan
Tout d'abord, lorsque je suis arrivé, il a fallu que j'attende plus de 5 minutes devant la porte de l'hôtel pour que l'on m'accueille à la réception après leur avoir téléphoné ! Il n'y a toujours qu'une seule serviette dans la salle de bain sans tapis de douche non fermée ! Lorsque je sors de la douche, mes pieds restent trempés au sol ! Le lendemain, j'ai appelé à la réception pour avoir une facture de ma chambre. Il m'a fallu encore attendre plus de 5 minutes à la réception ! Le comble , c'est que la veille , lors de mon arrivée et malgré le mail de confirmation de l'hôtel, après réservation sur votre site, la réceptionniste ne trouvait pas ma réservation. Je lui ai montré la confirmation de réservation de l'hôtel avec références. Je lui ai expliqué que cela n'allait pas affecté, je l'espère, la récupération de ma caution sur votre site. En effet, la réception m'avait attribué une autre chambre, donc, on pourrait très bien considéré que je ne me suis pas présenté à l'hôtel au regard de ma réservation initiale. J'ai donc fait une réclamation à l'hôtel pour qu'ils retrouvent ma réservation et ne me considère pas absent ! Affaire à suivre ...
Mercure Rouen Centre Cathedrale
4.2/5101 Ulasan
L’Hotel était très bien situé, à proximité des commerces et des lieux culturels ! L’accueil était chaleureux et serviable. La chambre était agréable, et le service aussi. La gare était à moins de 30 min à pieds
Best Western Plus Hotel de Dieppe 1880
4.2/550 Ulasan
just spent 3 nights here. Super freindly, helpful reception staff - ( specially Soukaina - you star. Sooo helpful and kind !!!) We had an upgrade to a larger room. which was nice. 2 really comfy beds and a large sofa. Tea coffee in the room ( although we had to constantly ask for these to be replenished ). Although opposite the train station we never heard a thing. really effective double glazing. The only downside for us was the hotel facilities . I chose this hotel because it had a restaurant attached and a bar. Sadly our meal at the restaurant was poor so we only ate there once. and we never saw the bar open so couldn't relax of an evening and have a drink there, the seating area was always set up ready for breakfast. But it was still a lovely stay. Its about a 10 - 15 min walk down hill to the town... so remember its uphill at the end of the night !! :).
Radisson Blu Hotel Rouen Centre
4.5/5106 Ulasan
The breakfast, it did not miss anything however 20 euros it is very expensive. The spa, however the rest room a little small, only 4 chairs available. The room, perfect, spacious, tasteful, very well equipped, however the mini-bar was empty except for two free 25 ml bottles of water. No coffee machine, only a small electric kettle with a bag of chocolate, three bags of nescafé, two bags of tea, two bags of sugar...... times are hard. The restaurant is very good. Didn't like - On my way out I had the bad luck to run into a lady with glasses who was not very pleasant. After checking the bill, I noticed that the two dishes (of the day) consumed in the restaurant were charged to me at 29 euros a piece, whereas they were displayed on the card at 18 euros and on the poster in the elevator at 18 euros. I remarked to her, her colleague, who had followed the conversation next to her, told her to credit me 22 euros, because the error (if there is one) is attributable to the establishment. In spite of that, this lady is obstinate and categorically refuses to credit me the 22 euros. I go in the elevator and take a picture of the card, show her that my statements were correct, she still refuses to credit me by inventing some lame excuse. So I didn't insist anymore and paid 22 euros more than I really owed. I am very disappointed by the non-commercial attitude of this employee and therefore of the hotel, and I have the photos of my bill and the card available to anyone who wants them to guarantee the veracity of my story. The hotel has a parking lot, but beware, paying 16 euros per day ........... The heating in the room is not adjustable, there is a thermostat, but whether you increase or decrease the temperature, it remains the same, the temperature of the rooms is probably managed by the hotel. The common rooms of the hotel are very little heated, some are freezing, like the reception.....the times are hard....
Hotel de Bourgtheroulde, Autograph Collection
4.3/577 Ulasan
This is a fabulous hotel - as nice as it looks from the photos. We had a triple room which included a king size bed and a sofa sleeper for our grown (petite) daughter; we all agreed that the beds and bedding were unusually comfortable. Our bathroom was huge and well-appointed, the water pressure was perfect and maintained consistent temperature (a frequent problem we've found elsewhere in France). There were plenty of outlets for our devices and the internet service was strong and reliable. The hotel staff was excellent, starting with the young man who came out to help us navigate to the hotel past construction which blocked the road; the restaurant and bar staff were equally helpful, and the housekeeping staff were all friendly and professional. Our triple suite was right over the main entry so we had a view into the charming medieval courtyard, and the windows opened to allow fresh air. Aside from a reception lobby, there is a large, airy lounge offering cocktails and snacks, perfect after a day of walking. The only less than perfect note to this hotel was its breakfast buffet which was not as extensive as we have experienced in hotels of similar quality; there was no coffee station, for instance, allowing guests to obtain their own coffee or tea - everything had to be ordered from wait staff. And by the mid-point of the breakfast service, foods were not replenished, so arriving in the last hour meant sometimes scraping the bottom of the bowl - literally. Still, this is a minor point for a hotel otherwise so beautiful and well-managed and located so perfectly to see the fascinating parts of this lovely city. We'd stay at the Hotel de Bourgtheroulde again in a heartbeat and will recommend it to friends and family. Note: there are stairs throughout - to the entry, the lounge, to the rooms from the elevator lobby, etc. - not a problem for us but it would be if we'd had mobility issues.
Hotel Dandy Rouen Centre
3.9/529 Ulasan
I wound up booking here because I couldn't get two consecutive nights in other hotels I checked. I figured this was a chance for me to save some money and make up for overspending on other parts of my trip. The hotel was relatively close to the train station (10-minute walk) and to the Musee de Beaux Arts, the cathedrals, and other Old Town sights. There are lots of bars and restaurants nearby. HOWEVER, the hotel was a big disappointment. It was dark and kind of creepy because I never saw another guest. There is no one at the front desk most of the time, so you need to let yourself in and out. In the pictures, the place looks adorable, but I found it depressing. The antiques looked more like items you'd find at a garage sale, and the bathroom was in serious need of an upgrade. Aside from the sink and shower faucets, it looked like it hadn't been touched since the late 50s. The tile and fixtures were all pink and gray, and the toilet seat didn't match the toilet. Even with the lights on, the bathroom was dark. There is no air conditioning or fan; kept the window open because the room was so stuffy. The highlight of the second night was seeing two mice running across the floor and then disappearing under the heater. I complained about this when checking out, but I wasn't offered any compensation other than a free continental breakfast, which I didn't have time for and, with the mice in mind, wouldn't have eaten anyway. Would never stay here again and don't recommend it.

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