Hotel Mesra Haiwan Peliharaan di Rouen

We had an overnight stay after a long drive from Switzerland. Parking available under the hotel. Refreshing swim in the pool. The restaurant and food were formidable. The staff were friendly, polite young people and were happy and egar to help. The panacota desert was off the scale. Would most certainly return hear.

L’hôtel est conforme à la description. L’hôtel se situe proche du centre de Rouen, malheureusement il n’y a pas de place de parking au alentours il faudra débourser 7€ de parking par nuit. A l’arrivée, il nous dise qu’on a pas payé le tarifs de l’hôtel du au promotion, je me suis arranger pour pas payer ce supplément. Séjour agréable.

Everything went well except the alarm of the corridor set off at around 01.00 o'clock, we were frightened and stay awake until 3.00, the hotel is good but the mistake ruined everything since the only thing I asked is a good sleep. Hope Radisson can put more efforts on maintenance to avoid this case from happening again in the future.

Great place for a stopover. Hotel is close to river with numerous restaurants. Disconcerting was having to ring a bell to gain access to hotel. However greeted by a rally nice an friendly receptionist. Car parking is 12 euros. There is a height restriction and would suspect difficult to get a larger SUV into underground carpark. Very steep and narrow. Make sure you remember passcode as need that to gain access to parking area and hotel. Big surprise was size of room which was able to divide into two by a curtain. Contained a microwave, fridge, kettle and coffee machine as well as a safe. Able to buy microwavable meals in reception. Bed comfortable and whole room felt clean and fresh. Nice size bathroom with both bath and shower as well as hair dryer. Separate toilet. Our view was over a modern courtyard. Not nicest of views. Would ask for a river view. For location and comfort would definitely stay again.

We booked a 2 night stay at this hotel, and thoroughly enjoyed our stay right in the historic heart of Rouen. We opted for a standard room, and requested a room overlooking the internal courtyard, as we had heard these were the best rooms. We were not disappointed and the hotel lived up to expectations. The room, although small, was comfy, quiet and well equipped with a sizeable king size bed, soft fluffy pillows (more brought promptly on request), a desk area with nespresso machine and a hospitality tray, a small wardrobe with safe, iron and ironing board. The adjoining bathroom had a large shower with double heads and an efficient heated towel rail, with plenty of towels, and robes etc, as well as nice toiletries to use including shampoo, body wash, conditioner and moisturiser. We had booked valet parking, but on arrival at the hotel we struggled to find the entrance, despite having been sent directions, so we called the hotel and the concierge guided us in. We were then helped with our luggage and our car was parked for us. despite this costing 27 euros for 24 hours, it was well worth it as I don't know where we would have parked otherwise, and it meant convenience, peace of mind and security for our vehicle. The hotel is a beautiful building, sympathetically created from a historic masterpiece, to accommodate the workings of a hotel, even including a wonderful pool and spa. We enjoyed our time using the facilities and made the most of the gym, pool, hammam and sauna over the weekend. Staff were helpful, polite, friendly and very accommodating to all our requests, even granting a late check out on departure, having asked the night before - it was arranged seamlessly for us. We especially liked - the wonderful buffet breakfast with excellent selection of fresh fruit, hot cooked items, cold meats, cheese and youghurts etc, and bread and pastries with local jams and honey. - the refillable chilled water bottle provided in the room which could be filled with cold, still and sparkling water - the wonderful pool, hamman and spa - the location which was right in the historic centre - the staff who were all helpful and polite and spoke excellent English. Small areas for improvement - the air conditioning in the room didn't seem particularly efficient, even when turned to high. - the one lift is terribly slow: mostly we gave up and used the stairs

No instructions on how to navigate/ find the car park which is hidden underneath the shopping centre. Hotel is very old and is in dire need of some renovation especially the bathrooms and internal corridors. They show photos of the reception area and bed area that somehow make it appear to be nicer/newer hotel. There are plenty of other places to stay in Rouen that are in much better area as this felt very undesirable when stepping out

We very much enjoyed our short stay here, our room was just right, well cleaned each day and with a good bed. The staff were lovely, we got lots of interesting tourist information from the front desk and some top notch cocktail and wine service from the bar. The hotel is well located, very near to a long stay car park and a short walk from the town centre, we didn't try the restaurant but the breakfast was a good standard and the general over all feel of the hotel is very cosy and welcoming.

Hôtel très agréable. Service irréprochzble. Chambre confortable. Je recommande

L’Hotel était très bien situé, à proximité des commerces et des lieux culturels ! L’accueil était chaleureux et serviable. La chambre était agréable, et le service aussi. La gare était à moins de 30 min à pieds

Stayed in room 223 which was in front of hotel. In spite of it being a busy road the soundproofing did its job and there was little outside noise. Roundabout was fun to watch - not so much fun to get out onto when leaving hotel. The room was extremely comfortable. Bathroom had walk in shower and was modern and clean. Breakfast typical of Ibis/Novotel. Selection of breads, cheeses and hams as well as cereals. Nice view over Rouen Rugby ground. I parked in hotel carpark- remember to get code before leaving. Hotel about 20 minutes walk into city centre.