Hotel Mesra keluarga di Strasbourg

The hotel is situated at a walking distance to three historic Centre of three city. It can be reachable by car and many public transport where you have the parking option under the hotel which is a public one. The parking lot is crowded but a good option for the ones who will arrive with a care. As the hotel is sharing the building with a shopping mall and IBIS, it makes the location a very busy one. The check in and out speed is efficient. Free WiFi increases the satisfaction. The room is small and old furnished but clean. We stayed 4 person, which we knew that it will be crowded, but it did not affect for a short stay. There are no amenities and mini bar items in the room. The elevators are very old and slow. We did not have the chance to test the restaurant. I suggest for all short occasions and it is worth to see the history Centre.

My wife (Marriott Ambassador) and me (regular human) stayed at this hotel for 3 nights. Ambassador status of my wife got nicely appreciated upon check in... Location of the Hotel is very convenient as well. Slightly out of the town but can reach everything easily by walking. The property is pretty new. Rooms are generally okay, but pretty small. Hotel facilities like gym, bar are also good. The big BUT is the service and the fact that no-one has an overview or really cares. As example the music in the gym. It was a freaking disco. Upon request to switch the music off, it took 4 people for 90 minutes to do so. The first one did not know how it is done (no controller in the gym as well), the second one asked the 1st person again, the third one said ,music is required for other guest (Btw, I was at that time alone in the gym and everyone who visits a gym today and wants music brings actually his/her own ear buds). Number 4 did finally a fantastic job and switched the sound off... Day 2 in the gym was okay but on day 3 history repeated itself. Another minor detail was that not a single public clock in the hotel was accurate (I am not talking about minutes, it's hours). It looked like they all ran out of battery but just nobody cares... On one occasion we had around 10 p.m. a fire evacuation alarm where the whole hotel was mobilized due someone smoking in a room. Somehow that also never happened to me before in another hotel. Lift was still operational and also the emergency exit marking did not show the fastest way. Coffee capsules in the room got also never replaced and were not even on chargeable base available upon request (except decoffinated). Beside of the mentions above there were some more similar set ups and situations. The Hotel itself has a big potential but needs to bring hospitality alive and needs someone with an overview and not only an SOP executer. At the moment I can't recommend this place.

I’ve booked my room from the IHG website and added my boyfriend as the additional guest. I have no idea how but somehow they’ve made the booking under his name, although I was the one who booked and paid the price. Two night before our trip, I’ve received an email stating that they cannot guarantee our reservation since the payment has not been made. I have sent them my bank statement and my confirmation correspondence with the front desk regarding the payment, but they didn’t reply in time. I’ve had to make an hour of an international call from Turkey, but they kept me on the line like half an hour and told me that they cannot see the previous confirmation email sent by them. Even though I’ve told them I will be on the plane for the next day and solving this problem was urgent, they didn’t even bother to call me or email me until the after on the next day. The hotel was nice and decent, but the whole process was problematic for us. I do recommend the hotel but do not recommend the staff.

We never stayed in an Adagio before but if they are all like this….. We had no water in the room on the first afternoon and were not told when we checked in. The room was very small and had a smelly carpet. One of the lights in the bathroom was broken. My reading light was half loose from the wall. The bathroom was terrible, old and with stains. To park the car you need a code for the gate. When you arrive one person needs to go to reception to get this while the other needs to stay double parked outside on a very busy street. What a horrible system. Checking in took very long because the reception took a phone call the middle of it. Very rude. There is no cleaning, only after a stay if a week or more. There was only one roll of toilet paper. How does this work when you stay longer? The airconditioning only goes as low as 24 degrees and shuts off when you open a door or window. It does not go on automatically, you need to turn it on yourself. This was nowhere described in the room. The location is not too great either. 15 minutes walk to petit France and 30 minutes to the cathedral.

Sarapan sangat mewah, biliknya agak kecil, aksesori Hermes, lokasinya sangat bagus, di persimpangan adalah Hermès, jarak berjalan kaki 2-3 minit, sangat bagus, lain kali anda datang ke Strasbourg akan menginap di sini

I chose Sofitel Strasbourg based off price and location. We hit the jackpot with this hotel. The location is a two minute walk to transportation, Kleber Square, restaurants, and shopping. The location is on a quiet pleasant street, which was so peaceful after a long day of exploring. The staff couldn't be more helpful and personable. The outside area is filled with seating, firepits, and a welcoming atmosphere. The concierge was ready to help in any way, Quentin the bartender, who truly loves his job, was so kind and skilled at cocktails. Our room was perfect, the Turf Platter we ordered for our lunch one day was amazing, the lobby is comfortable modern, and the outdoor patio was very relaxing. Don't miss this wonderful hotel when visiting Strasbourg Thank you for our March 16th to March 19th stay!

Wir waren für 4 Tage in Straßburg und waren sehr begeistert. Die Begrüßung im Hotel sehr herzlich. Alles wurde sehr freundlich erklärt ( Stadtplan/Parkmöglichkeiten/Sehenswürdigkeiten etc.) Das Zimmer war in Ordnung, sauber und charmant eingerichtet. Ein Wasserkocher ist vorhanden, sodass man sich jederzeit Kaffee oder Tee zubereiten kann. Das Badezimmer ist sehr modern und sauber. Kleine Anmerkung: hier fehlte uns eine Steckdose. Das Frühstücks-Buffet ist sehr reichhaltig. Ganz besonders lobend möchten wir nochmals das überaus sehr freundliche, mehrsprachige Personal an der Rezeption und beim Frühstücks-Buffet erwähnen. Das ist heutzutage nicht mehr selbstverständlich. Ansonsten liegt das Hotel relativ zentral zu den Sehenswürdigkeiten. Man braucht kein Auto und keine öffentlichen Verkehrsmittel. Fazit: Für uns war alles zur vollsten Zufriedenheit und wir empfehlen das Hotel bedenkenlos weiter

The perfect location in strasbourg. Walking distance to Hermes and Louis Vuitton, as well as Galeries Lafayette. The staff was so friendly, The Aircond was spoiled during check in and she immediately help us to solve the problem. Definitely will book again if I come to strasbourg in future.

The hotel is very handy indeed if you're arriving in Strasbourg by train. It's literally right opposite the train station. It's within easy walking distance (10 minutes or so) of the main town centre. I stayed here twice in quick succession to break a London-Prague return train journey, and was very happy with it. The staff were professional and helpful, breakfast was good (with fewer cooked items than Brits will be used to, but plenty of choice from the cold buffet and one or two hot items), and there was nothing wrong with my room. I think I was probably upgraded to a superior room on my first stay, as my room was considerably smaller the second time round. It's probably worth paying the extra for a superior room if you're planning on spending much time in the room.

What a great little hotel located about a block from the train station. Strasbourg is wonderful and we wish we had longer to stay. We were just passing through for 1 night on the way to Austria. The hotel was booked for the value and location and it truly surpassed any expectation we may have had. Super clean and updated rooms, great location for walking to the Cathedral and the old town section. Great restaurants close by with so many options. Would stay there again without hesitation!